Amount resolved within one month(CNY)
¥3,263,336
Number of People Resolved
15,334
cat6830
Hong Kong China 2025-11-20 11:39
What's going on with the withdrawal being rejected and still processing?
What's going on with the withdrawal being rejected and still processing?
Exness
cat6830
Hong Kong China 2025-11-20 11:39
What's going on with the withdrawal being rejected and still processing?
What's going on with the withdrawal being rejected and still processing?
Exness
cat6830
Hong Kong China 2025-11-20 11:39
What's going on with the withdrawal being rejected and still processing?
What's going on with the withdrawal being rejected and still processing?
Exness
cat6830
Hong Kong China 2025-11-20 11:39
What's going on with the withdrawal being rejected and still processing?
What's going on with the withdrawal being rejected and still processing?
Exness
cat6830
Hong Kong China 2025-11-20 11:39
What's going on with the withdrawal being rejected and still processing?
What's going on with the withdrawal being rejected and still processing?
Exness
cat6830
Hong Kong China 2025-11-20 11:39
What's going on with the withdrawal being rejected and still processing?
What's going on with the withdrawal being rejected and still processing?
Exness
FX2025846122
Hong Kong China 2025-11-20 11:39
How much longer are you going to be stuck? It's been stuck on the transaction screen the whole time.
How much longer are you going to be stuck? It's been stuck on the transaction interface since 11 o'clock, and now it's past 1 o'clock—still frozen.
Exness
FX2447588028
Hong Kong China 2025-11-20 11:39
Unable to close position
Unable to close positions for an extended period
Exness
FX2435008398
Hong Kong China 2025-11-20 11:39
Unable to withdraw. The account suddenly cannot be found.
I have been trading on this account all day today. It was consistently profitable, but suddenly in the evening, the account became unusable—withdrawals are blocked, trades cannot be found, and the platform has swallowed the money in my account. I demand an explanation.
Exness
FX1487149621
Hong Kong China 2025-11-20 11:39
Unable to log in to the platform server, resulting in losses. Demand compensation for the principal plus all losses totaling $1500.
Unable to log in to the platform server, resulting in losses. Claiming compensation for the principal plus all losses amounting to 1500💲. Account: 59695499; Email: you.haifeng@foxmail.com
Exness
BANZHIYAN23347
Hong Kong China 2025-11-20 11:39
Chuck caused a margin call
On October 16, 2025, at 23:00, the trading platform experienced a system crash, unable to connect to the server, resulting in the inability to close positions and leading to a margin call.
Exness
FX2117535210
Hong Kong China 2025-11-19 16:38
Withdrawal restrictions are in place
Withdrawal restrictions are in place, as the risk control department requires review.
VT Markets
FX1659956898
Hong Kong China 2025-11-16 16:09
Deduct profits
What a garbage platform, let's all boycott it together. You can only lose, never win. Finally saw a big market opportunity, and the profits were just taken away.
XM
FX1659956898
Hong Kong China 2025-11-16 16:09
Deduct profits
What a garbage platform, let's all boycott it together. You can only lose, never win. Finally saw a big market opportunity, and the profits were just taken away.
XM
FX1659956898
Hong Kong China 2025-11-16 16:09
Deduct profits
What a garbage platform, let's all boycott it together. You can only lose, never win. Finally saw a big market opportunity, and the profits were just taken away.
XM
FX1659956898
Hong Kong China 2025-11-16 16:09
Deduct profits
What a garbage platform, let's all boycott it together. You can only lose, never win. Finally saw a big market opportunity, and the profits were just taken away.
XM
FX1824690791
Hong Kong China 2025-11-16 11:09
Power is a black platform and a slaughter scam, they don't allow withdrawals.
My name is He Lili, trading accounts 5633551; 5636487 with a total deposit of 7400 US dollars. I withdrew 5026 US dollars, then one of my accounts remained with 1139 and another one with 500. The platform doesn't allow me to log in or process withdrawal, no official personnel contacted me. I tried to contact the platform but got no official response. I trade manually but now the platform doesn't process my withdrawal without giving any reason. My remaining funds are 1139 + 500 US dollars, totally 1639 US dollars, and I lost over 800 US dollars on the platform. As you wish to expand, if you don't process this small amount of money, how can you continue in the future?
Power Trading
FX3930683226
Hong Kong China 2025-11-14 18:39
Regarding the deduction of funds from account 2012946.
I wish to enter into an amicable negotiation with the RockGlobal platform over the issue of funds deducted from account number 2012946. 1. Compliance with trading rules: Since opening my account in May 2025, I have consistently adhered to agent guidelines, employing a 'buy-and-hold' strategy on both rising and falling markets. Your platform rules clearly permit 'lock positions', and the same has been recognized and approved in the following four months, with regular in and outflow of funds. 2. Timing of the problem: The dispute arose after the agent advised on a series of losses, initiating a 'loss compensation'. The platform suddenly redefined my consistent operations over the last four months as 'wash trades' and deducted funds. This is hard to understand. 3. Current situation: After communication, the platform has refunded the principal of 2565 dollars, but still withhold 2374.39 dollars. We believe it is unfair to retroactively penalize based on the fact that the platform permitted these operations for a long period. We hope that RockGlobal platform will revisit this case and return the withheld $2374.39 based on the principle of fairness, ensuring a satisfactory resolution. Final explanation: We value our good relationship with the platform and prefer to resolve the issue through friendly negotiation. However, if negotiation fails, we will have no choice but to take all necessary legal measures including complaints to domestic and international financial regulatory authorities and reports to the police to protect our legitimate rights. We hope it won't come to this.
RockGlobal
JIANGHUHANGLUREN
Hong Kong China 2025-11-14 13:18
The platform froze on the evening of October 16, 2025, with no explanation given to customers. Customer service is purely decorative and unreachable, and they do not offer compensation. It was impossible to trade or close positions for three to four hours straight, causing customers to suffer huge losses.
The platform froze on the evening of October 16, 2025, with no explanation given to customers. Customer service is purely decorative and unreachable, and they do not offer compensation. It was impossible to trade or close positions for three to four hours straight, causing customers to suffer huge losses.
Exness
VinZAI
Hong Kong China 2025-11-12 00:46
I deposited $1,000, traded, and my balance grew to $1,984.
I deposited $1,000, traded, and my balance grew to $1,984. When I tried to withdraw, they trapped me in a permanent "bank verification" loop. Support only gives fake "we're following up" replies, and emails are ignored. They refuse to approve my bank details or bonus, effectively stealing my money. Do not trust this platform with your funds!
RockGlobal
¥3,263,336
Amount resolved within one month(CNY)
¥477,689,523
Accumulative Amount Resolved(CNY)
15,334
Number of People Resolved
39 day/case
Processing Speed