Amount resolved within one month(USD)
$346,975
Number of People Resolved
14,835
link231
Can you believe it? FP Markets deducted 50,000 RMB from my MT4 directly with one email. —I hope that the exposure of this robbery behavior can alert more traders.
On June 18, I deposited 5,100 USD to FP Markets. At 9:15 PM on June 21, FP Markets sent me a deduction email (attached with pictures), deducting 7,780 USD from my MT4. I was confused and checked the email immediately. A few minutes later, MT4 was deducted 7,780 USD in profit, leaving only the initial deposit amount. I hereby declare that the transaction was placed manually. (Attached with pictures later) I am very angry about this behavior of this platform, and the salesperson cannot be contacted. I am speechless. It seems that on this platform "losing money is OK, but making money is not OK". This is my personal experience. I attach pictures, and you can ask any questions at any time. The pictures are real and valid. I will continue to follow up on this incident and keep updating.
FP Markets
GEYAO
Unable to log in, no manual customer service.
Unable to log in, no manual customer service, only AI customer service.
Exness
FX3575125144
Malicious pin bar caused liquidation
I encountered malicious pin bar on the GVD platform, which caused liquidation. The market price plus the spread did not reach my liquidation price. I communicated with the customer service and manager but got no reply, so I complained to the platform. As a result, my account was blocked the next day. If this is not a scam platform, what is it!
GVD Markets
8861327
Xm platform induced customers to deposit with high bonuses, but refused to withdraw money.
Xm platform induced customers to deposit with high bonuses, and agents taught us to get bonuses by hedging. But after I deposited, the platform immediately deleted my order, turned profit into loss, blocked my account and deducted my principal. It sent me an email saying that it would deduct half of my principal. But it has been two and a half months, and it has not returned the other half of my principal. I asked them to return all my principal! Otherwise, Xm's high bonus is a cover and bait. Customers are attracted by the bonus, but the platform is for our principal. This is a typical financial fraud.
XM
CHONGCANGMAIRU
Deposit problem
The deposit is too slow, I have waited for two hours but it has not been credited. There is no customer service. This is really going to liquidation.
Exness
FX3636073762
Minimum deposit of $3,000, severe slippage leading to account liquidation.
After years of trading, I've encountered a fraudulent platform. There is no effective channel for complaints; responses are always delayed and evasive, never resolving the issue properly.
XM
FX3341050319
Unable to withdraw funds, withdrawal was rejected.
No manual customer service. Tried many withdrawal methods but none worked, no response to emails.
Exness
XIAOHANBAO
It has been more than 15 hours since I deposited the money, but it has not been credited to my account.
It has been more than 15 hours since I deposited the money, but it has not been credited to my account. I sent an email to the customer service, but they didn't deal with the problem in a timely manner, causing me to miss a buying opportunity.
Exness
FX7929224647
Unable to withdraw!!!
The dealing-desk platform could find 100 excuse to escape the withdrawal.
Novox
MOYU7814
Malicious error
I placed two orders with XM but they were not executed, and there was an additional short order at 2326.
XM
Tommie ZHENGZAIZHUANQIAN
The US Dollar Index was stopped out directly.
Neither TradingView nor MooMoo showed such an exaggerated lower shadow. The first image is from XM.
XM
YISHENGYISHIXIANGSHOUSHENGHUO
Quotes are closed. No order closing allowed, difference of candlestick is 7 USD. Short first, then long, finally liquidation, garbage platform.
Quotes are closed. No order closing allowed, difference of candlestick is 7 USD. Short first, then long, finally liquidation, garbage platform.
IC Markets Global
JIANKE2027
Severe Slippage
I opened a position at 2170 with a stop loss set at 2167, but it closed at 2161. The slippage is too severe.
ZFX
GUANSAN
Withdrawal was rejected
On June 13, a withdrawal of 15,000 was rejected. The email said that it was because I had a negative account. That account had been liquidated a long time ago and had a negative balance. It had been there all along and had not affected the withdrawal. Why did they use the negative balance account as an excuse to reject the withdrawal when the withdrawal was a little larger this time?
IC Markets Global
FX3492650099
I have three Bitcoin stop loss orders, the price is 58250. But they were triggered when the Bitcoin price did not reach 58250.
On July 8, 2024, I made three short orders for Bitcoin, and the stop loss price was 58250. It was stopped for no reason, but the price did not reach this. I saw the major platforms and Jin10 and Wall Street websites, and the price did not reach 58250. So how did my order trigger the stop loss? First of all, it caused me a loss of about 270+, and the subsequent market also made me lose about 200+. I reported the problem to the customer service, and the customer service replied that despite this, they were willing to compensate 50 for customer satisfaction. What does "despite" mean? Should I bear the loss if there is a problem in your background? I lost more than 5,800 on this platform, and I care about your 50? I have repeatedly asked for evidence that your platform triggered the stop loss for no reason, but you said various reasons for me to recognize my loss. Why don't you check whether Bitcoin has broken through 58250, this objective fact. Why did you stop my order if it didn't break through?
FP Markets
CHENMODEGAOYANG
Unable to Close Positions
I am unable to log into MT4 at all. The app is disconnecting from the network, preventing me from closing positions, which has resulted in significant losses.
Doo Prime
Anna5125
The superior maliciously manipulated the background and arbitrarily shut down the IB’s background. It ran away.
To make up for the net deposit of the month, the superior maliciously dismissed the IB, shut down the IB’s background, and occupied the customer resources of the IB.
EC Markets
LAOSHIREN812
Stuck, unable to trade.
Today I made 52 trades and lost on two. Afterwards, the system got stuck and wouldn't allow me to trade. Restarting and logging into other companies' platforms worked fine, but logging into this account at midnight, it wouldn't work. Once, it worker for two minutes and then froze again. Later, when I asked customer service, I wondered if they were preventing me from making a profit because if there was a heavy position and the market moved sharply in the opposite direction, it would have blown up my account quickly. It was stuck for half an hour and they said it was a technical issue, but I'm somewhat skeptical.
TMGM
XINGHUO3825
Terrible
One up order and one down order, slippage caused liquidation. Don't you give an explanation? Who would open an account and deposit money on your platform?
Exness
YINXIN
Serious slippage on NCE. Everyone, be careful.
I used the NCE platform, and it is different from the market data. The spread is huge and the slippage is serious. I hope everyone will not use this kind of offshore platform. NCE used to be a black platform, and it is still the same now, laundering money.
NCE
$346,975
Amount resolved within one month(USD)
$63,533,516
Accumulative Amount Resolved(USD)
14,835
Number of People Resolved
35 day/case
Processing Speed