Amount resolved within one month(CNY)
¥1,361,234
Number of People Resolved
15,329
FX1408710640
Severe slippage
On the eve of the Non-Farm Payrolls announcement on May 5th, I placed several short orders on silver futures around 32.40. I attempted to manually close positions around 32.20 but suffered severe slippage, causing profitable orders to close around 32.93, some as high as 33.20. However, the highest price on May 5th was around 32.50. This slippage resulted in an immediate loss of over $5000. Therefore, I demand compensation from the Axi platform.
AUS GLOBAL
FX3646867769
Profits are deducted, only losses are allowed, no profits can be made.
Profits from normal trading are doubled but withdrawals are not allowed, profits are deducted, withdrawal speed is very slow, clearly it's a one-way street where you can only deposit but not withdraw.
RockGlobal
ZILV
They've been reviewing my withdrawal for over half a month after I submitted the information, endlessly delaying. My trading account has been closed and I can't set up a new one.
Poor experience, withdrawal has been delayed for 20 days, customer service just says it's under review.
XM
secrets
Normal transactions do not allow withdrawals, and the account manager has directly gone off the grid.
Normal transactions do not allow withdrawals, and the account manager has directly gone off the grid.
VT Markets
FX1554526982
Severe slippage, leading to stop-loss failure and account liquation.
The account manager has a very bad attitude and even curses. The slippage of the preset stop loss and pending orders is very serious, resulting in a 45 times increase in losses leading to a direct blow-up. The account manager did not inform about such a large slippage when registering and operating, the normal slippage spread was only 1/45th. The account manager cursed and refused to receive messages.
TMGM
FULAOBANClub
GR is really a terrible broker, they don't allow withdrawals even when you're profitable.
I registered an account and made normal transactions. When I lost money on their platform, they didn’t say anything, but as soon as I made a little profit, they accused me of violating cash-out rules. I suggest staying away from this shady, scammy platform.
RockGlobal
Mr.LiuXIANSHENG
Unable to withdraw funds, forced to sign unfair terms, emails go unanswered
I have been trading with TMGM for many years. Around July 2025, I deposited over 200,000 USD. Later, I applied for a withdrawal to manage my funds, but the platform blocked it. Then, on August 19, I received an email accusing me of violating trading rules without specifying which account or order was involved. They demanded that I sign an unfair agreement, offering only the return of my principal without clarifying the exact amount—only mentioning a withdrawal request of over 4,000 USD made that day. This is utterly unreasonable and predatory! As a retail trader, how could I possibly have the power to manipulate the market? The platform never accused me of market manipulation when I was losing—only when I started making profits. I emailed them, hoping for an open and honest discussion, and expressed willingness to cooperate with their investigation. However, the platform has been unresponsive, and I have yet to receive any reply! Currently, I cannot even log into my account or access the backend. My core demands are: 1. A written response: Clearly state which account and which trade violated the rules (provide the account and order number). 2. Unblock my backend account and refund my principal. Attached are my trading records and the email containing the platform's unfair terms.
TMGM
YIJIN꧁MU£YI$WEI￥RI€YUE꧂RONGSHU
Severe slippage for more than a week to apply for customer service without subsidy
Hello, please give me time to apply for slippage loss of funds there was a problem with the system at 1715 and it slipped to 1721 to stop the loss and take profit. before the order was placed at 1706, there was no such situation. I set the stop loss at 1715. why did it automatically close my position at 1721 and devoured my 2 orders with 6 points? funding order number 88864258 88870307 ZFX trading account number 1014237 name yang warming thank you for your service cs@ ZFX .com shanhai customer service email
ZFX
FX4229872955
Scam platform, said to be running a promotion, but won't allow withdrawals after making profits?
A friend recommended this platform because there's an event going on, so I registered to give it a try. After playing, I earned some money and wanted to withdraw to see. But then they wiped out all my earnings. So you can play but can't earn? This platform only allows losses, not profits.
XM
KAIWEN
Complaint about severe slippage on the Exness platform
On September 11th, I placed order #432726834 in account 12309985, specifying a price of 23926. However, at 12:30 PM GMT+0 (8:30 PM GMT+8 Beijing Time) on September 11th, due to the release of major financial news, the US CPI YY and the National Security Agency (NSA), market prices fluctuated drastically, and my order was activated. Normally, the order would enter the execution queue upon reaching the specified price, but due to the large number of orders activated simultaneously, execution was delayed. More importantly, the difference between the specified price (23926) and the market price at the time of execution (1021 pips) far exceeded the zero-slippage range for the instrument (only 1022 pips). Ultimately, the order was executed at the market price, resulting in a gap of 616.1 pips, a significant deviation from my expected trading results and resulting in unnecessary losses. This slippage issue has severely impacted my trading results. I hope the Exness platform will address this issue and provide me with a reasonable compensation plan.
Exness
CHENMENGANGZHI
Profits are not allowed to be withdrawn
My first time using this platform I made a profit of 700. They said it was associated with an illegal account and they wouldn't allow me to withdraw money.
XM
CAIXUKUN
Unable to withdraw, the customer service only provides automated responses and no actual solutions to your problems.
Unable to withdraw, the customer service only provides automated responses and no actual solutions to your problems. The withdrawal was denied, and there's no clear indication of when I'll be able to withdraw.
Exness
FX5170030752
9-hour internet shutdown
At the critical moment, the internet was cut off for over ten minutes, damn it, can't even smooth it out,
TMGM
FX2483297623
Axi Forex Platform Refuses to Process Client Withdrawals
Complaint Regarding Axi Forex Platform's Refusal to Process Withdrawal I recently opened an account with Axi Forex, MT4 account number 80000217, and deposited $3,000 USD. However, when I submitted a withdrawal request on August 14, 2025, the platform has been obstructing the process and continues to refuse to transfer my funds. The specific details are as follows: 1. On August 15, 2025, I received the platform's first email requesting bank statements and a video holding my ID. I promptly submitted these as required. 2. On August 26, 2025, I received a second email demanding pay stubs. I explicitly replied that I do not have pay stubs. 3. On August 27, 2025, I received a third email demanding unreasonable materials like an employment contract. I clearly explained that my deposited funds were personal savings accumulated over many years, not salary income. Yet the platform persisted in its unreasonable demands, repeatedly requesting impossible or non-existent documents—clearly fabricating excuses to embezzle client funds. The back-and-forth communication with the platform has left me physically and mentally exhausted. Given these circumstances, I have decided to expose the platform's malicious conduct. I hereby warn all investors: Axi Forex is a fraudulent platform. Do not fall victim to their scams! (Attached below are screenshots of my email correspondence with the platform as evidence, along with proof of my deposit.)
Axi
FX3143142042
FXTM cannot withdraw funds
The trading account balance has been cleared to zero, but the platform's payment has still not been received.
FXTM
FX3723709669
EXNESS INDONESIA ARE SCAM
I CANNOT WITHDRAWAL EVEN IT JUST $30 LOL! https://my.exness-trader.market/ EXNESS-REAL SERVER 33
Exness
DIANXIAOXIAOo
Issues with copying deposit addresses
The paste has been altered, and I accidentally transferred $439 to a scammer on Binance. Everyone, please be careful next time.
WeTrade
samed
Recharge funds have been frozen
The handling is fundamentally inadequate, providing various information materials, recording multiple screens without video, and refusing to provide a solution.
Exness
QINGTIANHAOXINQING
The trading platform is unable to close positions, resulting in capital losses.
The trading platform is unable to close positions, resulting in capital losses.
XM
FX3845079881
Deceiving investors, deposits fail to arrive and refunds fail to materialize.
Initially, deposits and withdrawals processed quickly. But on the 19th, my deposit didn't arrive within a day. When I requested a refund, they told me to wait one day. The next day, they asked me to wait five more days. Now, it's been this long and the refund still hasn't arrived. Every time I call customer service, they just keep telling me to wait. Isn't this blatantly refusing to refund and deceiving investors?
FXTM
¥1,361,234
Amount resolved within one month(CNY)
¥475,650,146
Accumulative Amount Resolved(CNY)
15,329
Number of People Resolved
39 day/case
Processing Speed