Amount resolved within one month(CNY)
¥2,862,650
Number of People Resolved
15,600
FX2312365729
Hong Kong China 2026-06-05 16:40
Scam Platform
It's really unlucky to run into this kind of fraudulent platform. They donpay out profits, even after just a few days. The platform clearly can't afd to lose. They're even planning to deduct a portion of your principal, reardless of how you place your orders. They'll just accuse you of violating some rule orregulation. Nomater how much money you make, they won't give youu your profits. They might even deduct your principal. Everyone, be careful.
MEGA FUSION
QING5138
Hong Kong China 2026-06-05 16:40
The chart was stuck for 10 minutes, and the solution was evaded without any explanation.
My TMGM trading account is 527713, and my first deposit was made on September 21, 2020. I am a long-term client. Over the past seven years, our cooperation has been excellent, with no unpleasant incidents. However, on March 23, 2026, the platform suddenly froze for 10 minutes, preventing me from closing my profitable trades. I immediately took screenshots and videos and emailed them to the platform. The platform replied that I should wait 3-5 days, which I did. After 5 days without a response, they contacted me again and asked me to wait another 2 days, claiming they had reported it to their superiors for expedited processing, which I believed. As of today, 11 business days have passed, and the platform is still telling me to wait for a reply, saying they will expedite the process. The platform's repeated delays and breach of trust have left me extremely disappointed. Even though I'm a long-time TMGM trader, they to choose to evade responsibility and break faith in the face of such an obvious error shows a complete lack of integrity and credibility. I ask the platform: 1. Where is your oversight? How do you guarantee the safety of your clients' funds? 2. Where is your integrity? The initial response was a 3-5 day resolution, but 11 days have passed and the issue remains unresolved, with the message stating "expedited processing." 3. Why did the freeze occur? Faced with the video evidence, do you acknowledge the freeze? 4. How will you guarantee the client's legitimate demands? Given the freeze that affected orders the client was already profiting from, is the client's request to delete these three orders reasonable?
TMGM
FX2685792045
Hong Kong China 2026-06-05 16:40
On March 30, 2026, CWG Markets experienced severe slippage, resulting in a 50% margin call and causing me to lose a significant amount of money.
On March 30, 2026, CWG Markets experienced severe slippage, resulting in a 50% margin call and causing me to lose a significant amount of money.
CWG Markets
NISHIXIAOJUMA
Hong Kong China 2026-06-05 16:40
The overnight fee is too high, and it's charged from both sides.
The overnight fee is too high, and it's charged from both ends. According to the properties, it's 1.76 * 88 * 3 = 464.64 JPY, which is approximately 464.64 / 160 = 2.904 USD. The actual charge was 196.85 USD.
FXTM
FX2003244022
Hong Kong China 2026-06-05 16:40
After making a profit, all the profits were deducted from my account, and I still cannot withdraw my funds normally.
After making a profit, all the profits were deducted from my account, and I still cannot withdraw my funds normally. Since last Monday when they deducted my profits for no reason, I haven't been able to withdraw my principal.
ETO Markets
FX9690414112
Hong Kong China 2026-06-05 16:40
The chart wasn't updating in real time and froze for over half an hour, causing me to lose more than thirty US dollars on my order. I've been communicating with customer service for several days but haven't been able to resolve the issue.
The chart wasn't updating in real time and froze for over half an hour, causing me to lose more than thirty US dollars on my order. I've been communicating with customer service for several days but haven't been able to resolve the issue.
Blueberry
HUOXINI
Hong Kong China 2026-06-05 16:40
Maliciously freezing accounts and deducting money, only allowying losses, not profits
I've been trading on this platform for a long time , and I've brought in many clients. All my trading has been normal. When I lost money before, it was fine. But now, when I just started to make a little profit, they freezed my account with a cause of violation of trading rules. There's still $6350 in my account, but they only allowed me to withdraw $600. A!! the conimissions I've already transferred to clients have been deducted from my personal account. My withdrawal application has been delayed for over a month and not succeed yet. I can only get the same email when I contact the customer service.
INFINOX
FX4217279146
Hong Kong China 2026-06-05 16:40
They're blocking my withdrawals and deducting my profits.
They're blocking my withdrawals and deducting my profits.
Blueberry
JIAOYIYUANXIAOXIAO
Hong Kong China 2026-06-05 16:40
CXM a serious scam platform because it freezes candlestick chart and suspendS accounts and backend without any reason.
I opened an account with CXM in 2024 and deposited over US$200,000 altogether. On March 22, 2026, CXM suspended my account and backend system under the pretext of "delayed arbitrage" and refused to allow me to withdraw ! I demand that CXM immediately return my principal and profits and cease its fraudulent activities. I urge all investors to be vigilant and not fall for this scam!
CXM
FX6266574362
Hong Kong China 2026-06-05 16:40
I had no idea which rule I violated, they just sent me an email to block my account. The email said they could refund my principal, but all my principal has gone! Withdrawal failed! XM, give me back my hard-earned money!
I had no idea which rule I violated, but they just sent me an email to block my account. The email said they could refund my principal, but all my principal has gone! Withdrawal failed! XM, give me back my hard-earned money!
XM
FX4155464009
Japan 2026-06-05 16:40
When depositing cryptocurrency into TMGM, the address changed, resulting in the deposited money not being credited.
I tried to deposit funds into TMGM, but the deposit address changed, resulting in the deposit failure. I can't find customer service on the website, and customer service is unresponsive. The page is always showing a queue, and the number of people in the queue doesn't seem to be decreasing.
TMGM
FX8334119782
Hong Kong China 2026-06-05 16:40
Arbitrarily closing customer accounts
Directly closing customer accounts and wiping out profits and principal; contacting official customer service yields no explanation for the reason
Axi
FX2467866881
Hong Kong China 2026-06-05 16:40
I deposited funds and started trading on March 5.
On March 18, I conducted gold basis trading on this platform. In the early morning of March 19, around 5:00 AM, I saw that my orders were still in my account (which can also be verified by the MT5 logs). When I checked again around 7:00 AM, I found that the orders had been forcibly liquidated by the system (the margin maintenance level was very safe). I then noticed that the liquidation time was recorded as 1:00 AM. After that, I was unable to trade, deposit, or withdraw from my account. I contacted the official email, initially holding onto some hope that they would resolve the issue promptly, only to be met with a cold shower. Now, they no longer even reply to my emails! I urge those who have not yet opened an account to keep their eyes open and not fall for this!
INFINOX
JUHANGJUZHENXI
Hong Kong China 2026-06-05 16:40
XM has severe slippage, and they don't even address it.
You can see how much you can earn in a day of trading from the above chart, but you lose 15 points, and this isn't the first time. Usually, the slippage is only two or three points. Don't be fooled by their zero overnight fees and low spreads. There are many large platforms with lower spreads and no slippage. XM's slippage has caused me to lose a lot of money.
XM
fhgv
Hong Kong China 2026-06-05 16:40
XM sent me a bonus, then emailed me saying I violated the rules. I didn't violate anything, but they won't allow me to withdraw. The platform is a sore loser.
XM sent me a bonus, then emailed me saying I violated the rules. I didn't violate anything, but they didn't allow me to withdraw. The platform is a sore loser.
XM
FX2654727008
Hong Kong China 2026-06-05 16:40
I was trading normally, they wiped out my profits and wouldn't let me withdraw.
My IB tricked me into coming to this platform, and when I made a profit, they only returned my principal.
INFINOX
LIUXINRU
Hong Kong China 2026-06-05 16:40
They have been withholding withdrawals for a long time, every day it's just passed around between departments.
The withdrawal requested in December 2025 has never been processed, and then I resubmitted it in March, and they've been dragging their feet on that one too.
AXPM
FX3281241549
Hong Kong China 2026-06-05 16:40
Unable to log in to the platform website, unable to add to positions
This afternoon, starting from around 1 PM, I have been trying to log in continuously but simply couldn't. It kept loading, loading all day. And then, wasn't the gold market very unfavorable this afternoon? I wanted to deposit funds but couldn't do it at all. I tried over ten times, and it kept failing the deposit. I have a total of 13 accounts, each with $420, and they all got liquidated. Later, I managed to deposit once, $1,000, making a total of $7,000. My liquidation was caused by your platform's inability to let me deposit and log into the website. Your platform should compensate me.
Exness
.
Hong Kong China 2026-06-05 16:40
Deposit delay – the transfer has not yet been credited.
I was on the verge of a margin call. I deposited funds via e-wallet, but half an hour has passed and the funds still haven’t arrived. It keeps showing “processing.” Normally it takes only 5–6 minutes to credit. This scam black platform deliberately delayed the deposit right when I was about to face a margin call, preventing the funds from being credited.
STARTRADER
SHICHAOYUN
Hong Kong China 2026-06-05 16:39
Bucket shop
This is a fraudulent bucket shop that freezes accounts without any justification.
TMGM
¥2,862,650
Amount resolved within one month(CNY)
¥477,249,063
Accumulative Amount Resolved(CNY)
15,600
Number of People Resolved
43 day/case
Processing Speed