Amount resolved within one month(CNY)
¥2,224,373
Number of People Resolved
14,841
婷姐说房-（东哥团队）
The account backend and trading account are closed, and withdrawals are not permitted.
I was copy trading in the community, and my account was inexplicably closed and banned after I tried to withdraw funds. This kind of arbitrary account closure without giving a reason is tantamount to robbery.
TMGM
FX2799572293
Deposits via IC Markets Global have been delayed and remain in progress, showing as "processing" even after the processing time has expired.
Deposits via IC Markets Global have been delayed and remain in progress, showing as "processing" even after the processing time has expired.
IC
FX3421003130
I can't reach my account manager, and my withdrawal hasn't arrived yet.
I can't reach my account manager, and my withdrawal hasn't arrived yet.
EBC FINANCIAL GROUP
FX2362845110
Exness account's inability to close positions due to "quotes closed" resulted in liquidation and it refused to make the compensation.
➢ Involved Platform: Exness ➢ Original Website: https://www.ex-markets.com ➢ Exness Official Email Address: support@exness.com Details are as follows: Because Exness's MT4 platform does not allow setting stop-loss and take-profit orders, and does not allow closing positions, this account was liquidated during trading on April 26, 2026. I. Specific Process: ❶ Starting at 5:55 AM Beijing time on April 26, 2026, I set a stop-loss at 77635 for my short BTC position. For several hours, your platform's MT4 continuously displayed "Quote Closed," clearly indicating malicious intent to prevent the setting of stop-loss and take-profit orders! This state continued until after 1:14 PM Beijing time, when the liquidation ended. ❷ At 12:51 PM Beijing time, after the BTC price broke through 77635, due to the inability to set a stop-loss and fear of liquidation, I continuously and uninterruptedly closed my short positions one by one. The MT4 software repeatedly displayed "Quote Closed," clearly indicating malicious intent to prevent the closing of positions! This situation persisted until 13:14 Beijing time, at which point the liquidation ended. ⓵ Is this a malicious act of only allowing you to open positions and then waiting to liquidate your entire account? ⓶ Is this normal platform behavior? III. Filing Related Materials Total amount of funds involved in the account: 717.23 USD.
Exness
FX3616352388
XM Withholds Profits
April 29, 2026: This happened on my first time using the XM platform. Why am I being accused of violating regulations during a normal transaction? April 30, 2026: At 2:12 AM, I received a warning letter stating I had violated regulations. All profits were deducted from my account without refund. I was only allowed to withdraw my principal. I have already complained to customer service, but they only said I could withdraw my principal. I can't get my profits back. Does this platform not allow small users to make money?
XM
帝汇
I'm unable to withdraw my profit. From December 2025 to February 2026, 6.5 lots were traded. It was claimed to be high-frequency trading. It's a fraudulent platform. You must be very careful.
After verification from multiple sources, the Australian license is fake. It's a fraudulent platform. The owner, Mr. Jiang, previously worked for Gaopeng and Stone Securities. He refused to allow clients to withdraw funds and even failed to pay his employees' salaries. Those who don't believe it can ask around.
RockGlobal
ze
ZA Bank deposit has not arrived
ZA Bank deposit has not arrived. I have not received it since depositing on January 28th. The bank confirmed that the funds arrived on February 3rd, but FXTM keeps saying they haven't received it. On the same day, I sent another deposit to another platform, and after checking, that platform informed me that internet banks cannot make wire transfers for deposits, and the funds will be returned to ZA Bank. FXTM has been unable to identify the issue, but the funds have arrived; they haven't been returned nor deposited.
FXTM
胡庆
Unable to withdraw for no reason
Friends introduced by Laos have been unable to withdraw recently.
XM
FX8314226742
I traded XAU on April 20, 2026.
I traded XAU on April 20, 2026. At 7:39 AM, I opened a short position of 0.1 lots at 4763.16. At 7:43 AM, the stop-loss order was placed at 4751.5, resulting in a profit of 1.7 units. The closing price was 4762.99. There were no issues regarding the platform stuck at that time. My request is to receive compensation for the profit I was entitled to.
TMGM
Pscil
Several slips of over 400, even over 1000.
Several slips of over 400, even over 1000.
TMGM
FX1991293092
They deducted my funds, citing my trading strategy, but I was trading normally.
They deducted my funds, citing my trading strategy, but I was trading normally. But the platform couldn't provide any evidence. What a garbage platform, a fraudulent platform!
Lirunex
王雨
I had been losing money, and just after making a profit, my withdrawal request was frozen.
I had been losing money, and just after making a profit, my withdrawal request was frozen. They said theywere instant orders, but my profitable trades were held for more than 5 minutes. They made me sign an agreement but didn't tell me how much of my principal would be refunded. I deposited a total of $2,500, and haven't withdrawn a single penny yet.
PGMarkets
x
The funds I earned through FXTM are currently under bank review, so I'm unable to withdraw.
The funds I earned through FXTM are currently under bank review, so I'm unable to withdraw.
FXTM
游涛
The platform arbitrarily modifies the transaction rules.
Once a cent account has more than 100 open positions, it can no longer open new positions. It only support closing existing ones. This is outrageous!
Exness
FX3239932688
Withdrawal of 30 USDT submitted on April 17th
I submitted a withdrawal request of 30 USDT on April 17th, and the withdrawal was shown as successful at 12:06 AM on April 18th, but I haven't received it in my account. I used the TON blockchain network.
FXTM
FX1629056877
I'm unable to withdraw the profit in my account.
I'm unable to withdraw the profit in my account. Initially, the platform promised to pay, but later the account manager said they wouldn't, only giving back a small portion of the principal. I had been trading on the platform for six months. Later, due to the situation in Iran, I went long on oil, and when oil prices opened higher, my account was profitable, but the platform didn't allow me to withdraw my funds.
VT Markets
叁拾陆
MEGA FUSION is a scam, don't believe it. They won't let customers withdraw their profits and even deduct commissions from their agents.
Stay away from the pig butchering scam. They can disable your account as long as they want.
MEGA FUSION
华22524
The platform crashed and wiped out my account, which is a total rip-off.
This platform has been terrible lately. They don't allow withdrawals when you're making profits, they deliberately disconnect when you have a large position, and they intentionally max out your account after you've already suffered losses.
Exness
太极图
Illegal deduction of legitimate profits
The TMGM platform illegally deducted $75,492.3 from legitimate profits.
TMGM
551854
My account was deleted without reason, and withdrawal was prohibited.
Multiple attempts to contact customer service have been unsuccessful, and the issue remains unresolved. My account has been deactivated. No replies have been received to emails.
TMGM
¥2,224,373
Amount resolved within one month(CNY)
¥369,964,143
Accumulative Amount Resolved(CNY)
14,841
Number of People Resolved
42 day/case
Processing Speed