Amount resolved within one month(CNY)
¥2,442,489
Number of People Resolved
15,568
WOJIZHULE
Forced Liquidation During Holiday Closure
Before the New Year holiday closure, no notification was given regarding any leverage adjustment. However, on January 2, 2026, at 6:25 AM (Beijing Time)—just 35 minutes before market reopening—a notice was issued announcing a leverage change. At 6:45 AM, without waiting for the market to officially reopen at 7:00 AM, the platform proceeded to forcibly liquidate 0.4 lots out of my total 0.6 lots in open positions.
Exness
FX1606093132
My trading account has been terminated by the ACCM platform,
My trading account has been terminated by the ACCM platform, and my funds have been confiscated. They have become unreachable and are ignoring all my attempts to contact them. This is clearly a fraudulent scam platform.
ACCM
YONGBUYANBAI
When the position was heavy, the account kept disconnecting, leading to a margin call.
When the position was heavy, the account kept disconnecting, leading to a margin call. A compensation of $16,000 USD, or 110,000 RMB, is demanded.
GTCFX
9279
On the Exness platform, during periods of high volatility, some orders cannot be hedged.
On the Exness platform, during periods of high volatility, some orders cannot be hedged or closed. I have encountered this twice. The first time, the order was small so I didn't pursue it. The second time was on January 29, 2026. I had a long position, and when the loss was not significant, I tried to hedge but couldn't; it prompted 'quote closed'. Trying to close the position had no response. At different times, I clicked several times each instance and got the same prompt. The platform says that high market fluctuations can lead to such situations. Their implication is that there is absolutely no problem with the platform, and they cannot compensate me. This is how I understand their meaning: during high volatility, preventing us from closing or hedging positions is their platform's standard operation and is normal. Before placing each trade, we should ask them in advance if hedging or closing is allowed. Even with futures matching and execution, with small order sizes, hedging and closing should still be possible; if it doesn't work the first time, trying several times will definitely succeed. The most important issue is the platform's attitude. Their problem is no longer just about not allowing closing or hedging; it's that during high volatility, if you are right, it's fine, but if you are wrong, you have to wait for a margin call. What kind of behavior is this? Even with tens of thousands of dollars, they act like this. I want to remind everyone using this platform to be cautious. Fund safety is one aspect, but whether the platform can play fair is even more crucial. The images below are my chat records with customer service and the email reply they sent me during my appeal.
Exness
FX2942072673
IC Markets is a scam platform that fabricates trades. They placed an order for me at a non-existent price point, and then liquidated my position at another non-existent price just two seconds later.
I opened the position at 50 seconds. At 52 seconds, they manipulated the price by $10 to cause a liquidation. The problem is, there was no $10 movement within that entire minute, and neither the entry nor the liquidation price they assigned ever existed. The 1-minute candlestick shows a low of 4963.5 and a high of 4965.8. Yet, they claim my entry was at 4960.35 and my liquidation at 4971. These price levels simply did not occur. Furthermore, an 11-dollar swing within 2 seconds is impossible. Isn't this just a rigged game? The platform can place trades wherever they want and instantly liquidate clients' accounts. I thought only shady bucket shops pulled stunts like this. I never expected a supposedly top-tier platform like IC Markets to do the same. IC Markets is garbage—an outright scam that will take everything you have.
IC Markets Global
FX3980678676
Automatic liquidation
I shorted at 5039 with a stop-loss at 5040, but before reaching 5040, AvaTrade automatically closed my position. The price then plummeted all the way to 4996, resulting in not only a loss but also no profit. None of the major platforms hit 5040—they all missed by quite a bit, roughly one pip.
AVATRADE
FX9975800220
Severe platform freezing, system freezing prevents closing profitable positions, leading to market rebound and liquidation, platform refuses compensation
My MT5 account is 501*****, I use the TMGM app for trading Orders 156028995 and 156111939 For order number 156028995, I was unable to close the position in time, resulting in significant losses. When I opened this position, the system froze and it was not displayed, so I couldn't find where to close it. By the time the order was displayed, I had already incurred a loss of over 50 USD. Even if I could click to close, it wouldn't close successfully. It only allowed me to close successfully after the loss exceeded 100 USD. For order number 156111939, when I placed this order, the system was severely lagging. At that time, the gold price was rapidly falling, causing the final successful order entry price to be much lower than the price I clicked to place the order, resulting in the order being liquidated due to the unfavorable entry price. Moreover, this order had a maximum profit of over 700 USD. During the profitable period, I clicked to close multiple times. I urgently needed to lock in my profit, but the system consistently displayed closing failure and asked me to contact customer service. In the end, the platform refused compensation on the grounds that I had no evidence of freezing. I think the platform itself knows very well how badly the system froze for dozens of minutes during that gold price drop. It was my first time encountering this situation, how could I know the platform would be so shameless? I wanted to find the trading logs in the TMGM app to find records of my failed closing attempts. Who knew the app preemptively guarded against this? The trading logs inside its app are completely blank. I only lost about 200 USD, it's not a big deal, but the platform genuinely disgusted me. It's fine if I don't get compensation, but I must expose this thing.
TMGM
FX2903706961
No withdrawal
There was no problem when running the EA, but when I tried to withdraw, I got a warning and no withdrawal was allowed. Isn't this a scam?
DECODE
FX1858137852
The platform closed the deposit channel, causing severe losses to the account
The platform closed the deposit channel, causing severe losses to the account, and is unwilling to take full responsibility
WeTrade
FX2920975982
The company refuses to process withdrawals. Funds in the account are being deducted without cause.
The company refuses to process withdrawals. Funds in the account are being deducted without cause.
AXPM
FX3775529100
Applied for withdrawal, got account banned directly, a pig butchering scam.
Definitely a pig butchering scam. Let's boycott it together and make it go bankrupt. I worked so hard to earn 22,000 USDT, and it was wiped out in an instant. Even my account was deleted, and I can't log in to the website anymore. They just gave one reason: risk control.
AUS GLOBAL
NASHEIGUDEXIAOSHEI
Unable to withdraw
They refused to process my withdrawal request and then transferred the funds from my MT4 account without my authorization. I demand compensation and the return of the transferred funds.
AXPM
WANGBAIMO
They won't let me withdraw using a cryptocurrency wallet
I deposited using cryptocurrency, but they won't let me withdraw using cryptocurrency. They said my trading volume is too low. They told me to increase my trading volume. I use a Martingale EA; if I increase it, I'll blow up. So, I can only lose money to the platform by blowing up, I can't make a profit and withdraw.
Exness
YIKUAIFUJIDENANREN
My profitable withdrawal was rejected, the rejection reason is account activity review
My profitable withdrawal was rejected, the rejection reason is account activity review. I didn't participate in any of their activities. I deposited 800 USD, and they won't even give me a 1500 USD withdrawal. It's simply a black platform.
vantage
CAOYUANGULANG
Trading with an EA, making profits but not paying out the gains—only returning the principal. Is this a scam platform? If you can't handle it, don't play.
Trading with an EA, making profits but not paying out the gains—only returning the principal. Is this a scam platform? If you can't handle it, don't play.
ACCM
FX3739083644
Exness freezes accounts under the pretext of verification. Submitted documents remain unverified for two months.
After several years of trading, I've lost around a million. Recently, my strategy started paying off and I began turning a profit, just getting back on my feet. Exness requires periodic verification, so I submitted the required documents. Exness then requested proof of funds, so I submitted those documents. Since then, no word. They initially said verification would take 10 days, but it's been dragging on for two months. They simply ignore you.
Exness
FX1079131942
They refused to process my withdrawal request and ultimately transferred all the funds out of my account.
They won't let me withdraw my funds and have even transferred my money away.
AXPM
TIANTIANBUSHUIJIAO393
Server order freezing, frozen until margin call
Server frequently freezes, market data stops updating, unable to trade directly leading to margin call, batch liquidated my 21 accounts, customer service just gives evasive answers and keeps delaying
Exness
FX4099041541
Unable to withdraw funds; the money has been transferred away.
Unable to withdraw funds. Yesterday, the money was transferred out, and I have no idea why.
AXPM
CHUNKAIDERENSHENG
Widening spreads leading to forced liquidation is unreasonable.
Widening spreads leading to forced liquidation and margin calls is unreasonable; compensation is demanded.
WeTrade
¥2,442,489
Amount resolved within one month(CNY)
¥478,069,475
Accumulative Amount Resolved(CNY)
15,568
Number of People Resolved
42 day/case
Processing Speed