Amount resolved within one month(CNY)
¥4,450,660
Number of People Resolved
15,331
FX2555466362
Made profits from trading but they won't allow withdrawals, accusing me of violating clause 3.7.
The broker seized all my capital and profits, accusing me of clause 3.7 violation, even though I traded normally and have made withdrawals before. This will cause me total loss, and I will take this matter to the end.
Vantage
FX3965901253
Platform outage on EX resulted in a liquidation, for which the platform took no responsibility.
The network was down for 3 hours on the 16th. I was holding 1.5 long positions. Originally, there was a profit of $500. By the time the internet connection was restored, it turned into a loss. In the end, it was preserved. The platform is not responsible. They said I still had trading permissions—how could I close the positions when I couldn’t even connect?
Exness
FX3639845016
Conversion of USDT to USDC resulting in withdrawal refusal
Conversion of USDT to USDC resulting in withdrawal refusal
XM
DONGGANCHAOREN
XM advertised that deposits under $500 would receive a 50% bonus, but I didn't receive the bonus after depositing.
XM advertised that deposits under $500 would receive a 50% bonus, but I didn't receive the bonus after depositing.
XM
FX3292859140
A scam platform deducting my profits.
A friend recommended it, didn't expect the platform to be so shady, closing my orders and deducting my profits. Customer service is dismissive.
XM
FX8784066322
I deposited money but the exchange did not resolve the error
The exchange always requires a TXID, but meanwhile the funds have been sent and the exchange does not confirm it.
TMGM
FX2755235772
Not allowing withdrawal of profits.
Deposited $1000, made profits but the Yixin platform doesn't allow withdrawal. Everyone be careful not to be scammed, after making profits you have to complete 100 hands before they allow withdrawal. If your capital is lost, you can't complete it, you can only lose. If you win, they don't allow withdrawal, it's a gold swallowing beast! Everyone, beware of this fraudulent platform!
easyMarkets
XIAOBAO
Unable to withdraw
They claimed I am linked to someone or something, which doesn't make sense because I'm trading from home. Profits made can't be withdrawn.
XM
FX3828049521
Withdrawal
From the 9th when I requested a withdrawal until the 14th, it has not been processed. My withdrawal request has been returned to my live account. Now they are asking for my bank statement.
XM
FX3431137949
XM does not allow profits to be withdrawn.
A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
FX2019291200
Unplugging the network cable, sudden data interruption during trading, customer service calls
Unplugging the network cable, sudden data interruption during trading, customer service not answering calls, online support not responding
Exness
huang3321
Stuck for an hour, first time encountering this.
It suddenly got stuck today, unable to connect to the server or reach customer service.
Exness
all
The chuck platform cannot be logged in.
The platform is stuck and unable to close positions or trade.
Exness
FENGYIYANGDENANZI1
First, I couldn't log in, and now after logging in, the system has been frozen for an hour with no operation possible.
First, I couldn't log in, and now after logging in, the system has been frozen for an hour with no operation possible. This kind of situation happens frequently, which is really frustrating.
Exness
FX2799648942
Unable to log in
Unable to trade, there are orders that cannot be stopped loss.
Exness
Livermore
Unable to withdraw
Deposited using bank card. After refunding the principal to the bank card, I cannot withdraw the profit. Sought assistance from relevant departments but the issue remains unresolved due to continuous delays.
Exness
JIANHANGJIANYUANζ□
The platform is frozen and unresponsive.
The platform is frozen and unresponsive.
Exness
JIANHANGJIANYUANζ□
The platform is frozen and unresponsive.
The platform is frozen and unresponsive.
Exness
Zzz
Unable to deposit money into account, and customer service can't resolve it.
Transferred deposit using EUI, but the account still shows no inflow. Can't reach or resolve with customer service.
Exness
BAIJIAHEI ?
Withdrawal deducts profits
Haven't played for a few days, profits were deducted from withdrawal without reason.
XM
¥4,450,660
Amount resolved within one month(CNY)
¥476,835,493
Accumulative Amount Resolved(CNY)
15,331
Number of People Resolved
39 day/case
Processing Speed