Amount resolved within one month(CNY)
¥2,663,629
Number of People Resolved
14,910
FX3221934123
TMGM system freeze unable to close position, no compensation.
TMGM system freeze prevented me from closing positions. Caused me a loss of $2046.88. I submitted screen recordings of the freeze and order screenshots to the official team, and TMGM confirmed that the loss was caused by the system freeze. Initially they said they would reply within 3 business days, but then countless business days passed, and now it's been two months, still no full compensation. They keep delaying and not handling it, no reply, the platform keeps shirking responsibility, breaking promises, and has no credibility at all. Hope to get compensation as soon as possible. Since they admitted that the loss was caused by the system freeze, why are they still shirking and not giving full compensation? TMGM platform is too shady, don't be fooled.
TMGM
胡伟庚
PGMarkets prohibits withdrawal
Serious complaint against PGMarkets. Jinshi is a scam platform, a Ponzi scheme. They are blocking withdrawals and not returning the principal. My account is even in a trading loss state. Previously, they blocked withdrawals. Now they say they need to cooperate with some KYC review, which will take 3 months. Only after 3 months can they arrange the review gradually, meaning that even after 3 months, withdrawal may not be possible. They find various excuses to block. Where would any legitimate broker freeze funds when the client's account principal is in loss? The so-called compensation activity is just a trick. The broker itself caused losses due to regulatory issues, which led to being exploited, and then they freeze other clients' funds. They also force us to only withdraw profits from the copy trading with Yuanqi Asset Management. Unfair terms. I have many records. Please, platform, pay attention and uphold justice.
PGMarkets
FX3831620876
Malicious slippage, no compensation, and the customer manager is also being unreasonable
Malicious slippage, still no compensation, and the customer manager, also being unreasonable
TMGM
FX2366626576
Unauthorized change of receiving address, withdrawal blocked
TMGM withdrawal, backend changed my receiving address without authorization
TMGM
順
Withdrawal
I made two withdrawals, but neither was processed; it's been over half a month
PGMarkets
FX3339717911
Normal withdrawal not credited
I opened a real trading account with PGMarkets金时, and have been trading diligently and in compliance. Recently, I made a normal withdrawal, but the platform refused to release the funds. My withdrawal on July 16 was rejected, and on July 24 I withdrew again, but the funds still have not arrived. Customer service also fails to resolve the issue and keeps making excuses.
PGMarkets
FX2834036710
Delayed slippage
I deposited funds on July 6th and started trading. All my orders were held for more than 5 minutes, some for 2 hours, and some for 10 hours. It was all manual trading. After losing $4000, I discovered that closing positions was delayed due to slippage, and my withdrawal was constantly being delayed. As of August 6th, my withdrawal was still stuck.
PGMarkets
A小蚂蚁
Slippage
I’ve been using this platform for a long time, but I don’t agree with the way the spread and slippage caused my stop-loss to trigger this time. At the time, neither their platform nor any other platform showed the price reaching 4441. Even if you add the spread and slippage, my stop-loss was set at 4397—so how did I end up with a loss at 4441? I was monitoring the market the entire day, and there were no gaps, slippage, or widening spreads. At the same time, the same situation did not occur on my other trading platform. When I asked the broker, they explained it away as slippage, gaps, and spreads. But none of these actually happened in live trading—are these big platforms just trying to fleece us? Here are screenshots of the two trading screens from that day:
IC
FX1180539780
tmgm serious failure
1 lot long order stop loss level was 4429.06, actual stop loss level was 4427.49, slippage $157, 1 lot short order pending order price was 4413.96, because the long order slippage caused the short order not to be triggered, it dropped to 4382.34, loss $3162, total loss $3319.
TMGM
FX2226618194
My stop-loss order in the July 14th trade was set at 4035.
I set a stop-loss at 4035 in my trade on July 14th, but your platform triggered a stop-loss at 4063.55, resulting in an additional loss of $300. This is your platform's fault, and I demand a refund of the $300 loss. Otherwise, I will continue to file complaints! My account: w****@163.com, trading account used: 300*****
TMGM
华仔2518
I withdrew 2000, and it hasn't been processed for several days. Now I can't even log in anymore.
They tricked me into depositing money with promises of compensation, but then they stopped allowing me to withdraw my funds altogether. It was all a scam. Now I can't even log into my account anymore.
ZIFI Markets Ltd
dark star
Not allowing withdrawal
The platform has repeatedly refused my withdrawal requests. When I contacted customer service, they explained that the bank refused payment because the name did not match. I contacted customer service many times and provided all my ID card and bank card information, which was completely error-free. However, customer service kept telling me to wait. I applied for withdrawals many times in succession but was never allowed to withdraw the funds. Contacting customer service always made me wait. On the surface, the platform seems fine, but in reality they definitely find various excuses not to allow withdrawals.
FXTM
FX1790205468
Hope to get back the defrauded funds
The money was scammed away under the name of this company, why is no one in charge, I opened an account and deposited US dollars, but in the end they refused to let me withdraw
EBC FINANCIAL GROUP
必赢达人
Normal profits are not allowed to be withdrawn
There were no problems with the trading orders. The account showed a profit, and then the platform claimed it was a violation and refused to pay the profit.
OTSO Markets
FX1590357468
Platform cancelled account and froze 7,000 US dollars
The account was cancelled without prior warning or notice, and the account was directly banned with 7,000 US dollars
TMGM
FX2971604592
When will it be credited
The withdrawal card has not been credited within 2.3 days, may I ask what is the situation.
PGMarkets
FX3217826098
It did not give back either the profit or the principal.
I opened an account with TMGM in April of this year and made a profit of one or two thousand US dollars. As of today, all profits have been deducted from my account, claiming I violated trading rules. They've been constantly asking me to provide various documents, which I've uploaded as required by the platform. However, I still haven't received my principal, and the platform has also blocked me from logging in.
TMGM
FX3325138939
This platform is garbage! I deposited money and they won't let me withdraw it the very next day!!! May their whole family die from this scam!!! They've ruined my life!!! They're not replying to emails to the agent.
I deposited money into this garbage platform and earned a measly $120 on the second day before my account was frozen and I'm prohibited from withdrawing any funds! This is a total scam platform! It has ruined me! I'm not getting any replies to my emails to the agent. Before this problem, they would reply within minutes, but now they ignore me even after I send several emails. This scam platform has ripped me off! Learn from my mistake!
AUS Global
Hj Atun
withdrawal rejected
VT Markets has cancelled the withdrawal, removed the profits, and suspended the account. VT Markets is the worst Broker I have ever experienced. I requested a withdrawal of USD 1000, but I did not even receive $1. My withdrawal was cancelled, my account was suspended, and my profits were removed without clear and satisfactory explanation. I contacted customer service many times via email, but they did not reply or failed to provide a meaningful solution. The support team is very unprofessional and unhelpful. I also frequently experience technical issues with the VT Markets website, which is often slow or difficult to access. As a client, I expect transparency, fair treatment, and timely withdrawals, but my experience has been the opposite. This situation has caused financial loss, stress, and frustration for me. I ask VT Markets to review my case fairly, provide a proper explanation, and release any funds that
VT Markets
FX2542763642
The platform won't let me unbind my PAMM account, so I can't apply for withdrawal.
I started trading on the KVB gold platform in January and have repeatedly applied to unbind my account from my PAMM account without success, which has prevented me from withdrawing funds. I have communicated with the platform via email, and they promised to process the withdrawal, but more than two months have passed and I still haven't been able to withdraw my funds. It's been indefinitely delayed. I now request that my account be unbound and that all funds be fully refunded.
KVB
¥2,663,629
Amount resolved within one month(CNY)
¥374,912,799
Accumulative Amount Resolved(CNY)
14,910
Number of People Resolved
42 day/case
Processing Speed