Amount resolved within one month(CNY)
¥2,507,035
Number of People Resolved
15,191
FX4217108202
Hong Kong China 2025-08-20 10:39
Exness is a shady platform. Deposits don't get credited, they don't handle issues, and the slippage is extremely severe. Everyone must be careful with this shady platform.
Exness is a shady platform. Deposits don't get credited, they don't handle issues, and the slippage is extremely severe. Everyone must be careful with this shady platform.
Exness
FX2064566671
Singapore 2025-08-20 10:39
Automatic position opening caused my account to be liquidated.
At 00:27, I opened a 2.5-lot short position on a micro account and went straight to sleep. At 02:30, I woke up to find 32 dense 8-lot short positions opened, resulting in a margin call. Despite having no funds (no money), attempts to open positions continued. It's utterly disgusting. The customer service tried to argue that I did it myself. At 00:27, I opened 2.5 lots and immediately fell asleep—how could dense positions be opened between 01:04 and 01:10? When I checked the logs at 02:30, only the 2.5-lot opening had local records; the rest weren’t my doing. Please help recover my losses—this is a vile, shameless scam by ex. Others had warned about ex automatically opening positions during sleep, causing huge losses, but I didn’t believe it until it happened to me. Yesterday, someone reported ex system glitches charging swap fees, and today they targeted micro accounts. The IP change might be from using a VPN to log into ex’s official site to file a complaint after the margin call. Please uphold justice.
Exness
LIUYONGWU
Hong Kong China 2025-08-18 12:01
The withdrawal did not arrive in the account and was transferred to another address.
black platform
AXEL
FX3019988494
Hong Kong China 2025-08-18 06:48
They arbitrarily closed my account, I can't log in, and there are still funds inside.
They arbitrarily closed my account, I can't log in, there are still funds left that they haven't refunded me. They continue to obstruct and find all sorts of reasons and excuses.
Anzo Capital
FX1590121197
Iraq 2025-08-17 18:39
Exness is a Scam – Withdrawal Request Rejected Wit
I had an account with Exness and submitted all the required documents, including a video verification as requested. After making profits from my trades, I tried to withdraw my funds, but my request was rejected without any clear explanation. I contacted customer support multiple times, but the responses were vague and inconsistent. Every time, they gave me a different excuse, even though I fully complied with all of their verification requirements. It’s clear that Exness is blocking withdrawals once you start making profits, which is unacceptable and dishonest behavior. I strongly advise all traders to avoid this broker. They may appear regulated, but they do not respect client funds or transparency. I am in the process of filing a formal complaint with regulatory authorities.
Exness
WUSHISAN
Hong Kong China 2025-08-15 18:09
Can I withdraw profits if the broker changes my winning trades?
Can I withdraw profits if the broker changes my winning trades?
DBG Markets
FX7569331972
Hong Kong China 2025-08-15 15:44
It has been almost a week since I submitted a withdrawal request, and it's still being processed without the funds being credited.
It has been almost a week since I submitted a withdrawal request, and it's still being processed without the funds being credited. Customer service is just delaying with various excuses, claiming it is still under review. Previously, withdrawals were credited on the same day.
XM
FX2872886218
Hong Kong China 2025-08-15 10:09
Ex platform: On April 14, the Ex platform experienced a system glitch which caused me to lose over 16,000 US dollars, and they refuse to compensate.
EX platform had a system glitch for half an hour from 22:00-22:30 on April 14, 2025, causing losses of 16,000 US dollars across my four accounts. I held short positions that I could not sell, and I have screen recordings as evidence. I emailed the platform but they did nothing! They are an unscrupulous platform! They acknowledged in their reply that there was a half-hour system glitch and that I had manually attempted to sell my short positions, but that the transactions failed. If there had been no system glitch, I would not have suffered losses, and ultimately, my account was liquidated. My email requesting compensation has been ignored. Beware of the unscrupulous EX platform, be cautious and don’t be deceived again.
Exness
KELE9036
Hong Kong China 2025-08-10 17:09
Unable to withdraw
Malicious order placement, data tampering, resulting in losses, account closure, and embezzlement of customer funds
PGM
JIQIRENZUOJIAOYI
Hong Kong China 2025-08-07 21:41
Don't be fooled anymore! exness deposit failed and refused to refund! And unable to contact customer service!
The evidence screenshots are posted below. Has anyone encountered this situation before?! EXNESS is a scam platform! Are there any experienced people who can guide me on what to do?
Exness
FX3659598137
Vietnam 2025-08-06 18:39
Taurex is a scam broker
When I created my account, they said my profile was completely valid and I could start trading. But when I made a profit of $800, I withdrew my money and they said my account was not verified. Taurex asked me to verify my identity, and when I did, they said I did not meet the identity verification requirements. So why didn't they ask me to verify my face as soon as I created my account? They waited for me to make a profit and made such an unreasonable request.
Taurex
Penambang Crypto Online
Indonesia 2025-08-03 18:39
WD cannot
Just one day after depositing, I can't withdraw. I'm always told to contact support which never responds, or to wait. It keeps happening. Suddenly, the balance is gone.
Ultima Markets
sunny Huang
Taiwan, China 2025-07-27 14:09
Withdrawal not received for 6 months
I have already contacted customer service twice and provided the required information. Why can't the fund transfer data be found when changing the bank card?
MiTRADE
HAO
Hong Kong China 2025-07-27 10:09
Slippage is severe, I initially traded at 0.01 lot and suddenly changed to 0.1 lot
Slippage is severe, I initially traded at 0.01 lot and suddenly changed to 0.1 lot
XM
LIEYUN
Hong Kong China 2025-07-25 22:46
Return my principle
All of my positions were liquidated all at once. I had been making profits before, but suddenly I started to make a lot less and lose a lot. The slippage problem became more and more serious. As a result, I could not place orders even after I made profits. Now I liquidate my positions directly. Now, please help me to check whether these orders did not reach the foreign exchange market at all, but the IC platform directly caused serious losses to our betting, and then forced the liquidation. I really can't understand why an old platform still allows it Super large slippage (deliberately) What about the capital risk control of your platform? When I didn’t enter your platform, I said it very nicely. You will only make money if our customers make money. Now I think about it, it’s getting more and more terrible. Now the platform can't be opened, the customer service doesn't respond to messages, I deliberately evade responsibility, I hope severe punishment, I will call the police
IC Markets Global
Adam
Hong Kong China 2025-07-25 20:08
Manual trading, accused of scalping, profits withheld after gains, only principal can be withdrawn
Normal manual orders, they accuse me of manipulating market prices and using EAs for trading. Just because my lot size is slightly larger and I earn fewer pips, they claim I violated rules, block withdrawals, refuse to release funds, and demand I sign a no-dispute agreement just to get my principal back. What's the point of using such a platform? Damn it.
AXEL
RUISEN
Hong Kong China 2025-07-25 14:09
Forced liquidation
On Saturday, June 21, 2025 at 23:56 The platform will forcibly close positions when trading is suspended on Saturdays.
IC Markets Global
RUI98835
Hong Kong China 2025-07-25 14:09
XM platform black platform
This platform is unworkable. As an agent, they blocked my agency backend without any reason, and I can't withdraw funds, impacting my clients. It's a scam.
XM
Md Shakib Uddin
Bangladesh 2025-07-23 17:09
unable to withdraw for 5 days
they frize my 75000 usd without reason .
VT Markets
juhardy
Indonesia 2025-07-20 17:39
They not allowed me to withdraw my fund
I have been deposit and made some profit but when I want to withdraw they reject it,they even don't allow me to withdraw my initial deposit 50$ and now they remove my balance and set to 0 The support don't response my message the keep calm and stole my money
Vantage
¥2,507,035
Amount resolved within one month(CNY)
¥472,699,732
Accumulative Amount Resolved(CNY)
15,191
Number of People Resolved
39 day/case
Processing Speed