OTSO MarketsReply

2026-08-07 16:52

South Africa

Reply

Hello! After verification by the platform, your account's trading activities have been found to violate the platform's relevant trading rules. The account has exhibited abnormal trading behavior and features of abusing bonuses through hedging strategies (Bonus Abuse). In accordance with the platform's relevant regulations and the relevant provisions of the Client Agreement, for accounts with actual or suspected abusive trading behavior, the platform has the right, at its sole and absolute discretion, to take corresponding measures, including but not limited to: canceling any transactions conducted due to abusive trading behavior; suspending, withholding, and/or refusing to pay any amounts arising from or payable in connection with such abusive trading behavior. After comprehensive review and in accordance with the above regulations, the platform has decided that your account is only eligible for a refund of the original deposit principal, and the profits generated from the relevant transactions do not meet the withdrawal conditions and will therefore not be paid. During the processing, the platform has fully communicated with you regarding the above situation and the handling plan, and has completed the relevant processing after obtaining your confirmation and consent. Currently, your original deposit principal has been fully refunded to the designated account. If you still have any questions about this processing result, please feel free to contact the platform's customer service team. We will be happy to further verify the relevant situation for you and provide necessary assistance and clarification. Thank you for your understanding and cooperation!

BIYINGDARENStart Mediation

2026-08-04 08:28

Hong Kong China

Start Mediation

The trading orders have no issues, but the account is profitable, and then the platform says it's a violation and does not give the profit