2026-07-31 15:32
China
Platform cancelled account and froze 7,000 US dollars
[Mediating Parties]
TMGM TMGM
[Requirement]

Withdrawal

[Settlement Amount]

¥46,911(CNY)

[Time]

34 day 23 hour

2026-09-04 14:46
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2026-08-05 14:41
Australia

Reply

Dear Customer, upon verification, we have received your feedback. The relevant department is currently reviewing it, and we have assisted in urging them. If you have further questions, please contact your account manager or TMGM official website customer service at support@tmgm.com. Thank you.

2026-07-31 15:38
Hong Kong China Hong Kong China

Appendix

I am not sure whether this violates the rules. I hope to receive a warning or a notice, rather than having my account directly banned.

2026-07-31 15:35
Hong Kong China Hong Kong China

Appendix

I am not sure whether this violates the rules. I hope to receive a warning or a notice, rather than having my account directly banned.

2026-07-31 17:33
Hong Kong China Hong Kong China

Contact Broker

2026-07-31 16:13
Hong Kong China Hong Kong China

Verified

2026-07-31 15:32
Hong Kong China Hong Kong China

Start Mediation

The account was cancelled without prior warning or notice, and the account was directly banned with 7,000 US dollars

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