Hj Atun
Unable to Withdraw
explain
¥12,399(CNY)
38 day 8 hour
WikiFX Mediation CenterAutomatic completion after timeout
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
VT MarketsReply
Reply
This client account: 29955477 (UID 203055 deduction) has been determined as a GAPTrader client. There are abnormal profits in the account to be deducted. The sales team has been contacted to follow up on this case.
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Hj AtunStart Mediation
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VT Markets has cancelled the withdrawal, removed the profits, and suspended the account. VT Markets is the worst Broker I have ever experienced. I requested a withdrawal of USD 1000, but I did not even receive $1. My withdrawal was cancelled, my account was suspended, and my profits were removed without clear and satisfactory explanation. I contacted customer service many times via email, but they did not reply or failed to provide a meaningful solution. The support team is very unprofessional and unhelpful. I also frequently experience technical issues with the VT Markets website, which is often slow or difficult to access. As a client, I expect transparency, fair treatment, and timely withdrawals, but my experience has been the opposite. This situation has caused financial loss, stress, and frustration for me. I ask VT Markets to review my case fairly, provide a proper explanation, and release any funds that


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