InstaForex

Unfair cancellation of contest profits due to misleading categorization Assessment: I placed 4th in the Lucky Trader contest and received a prize of $250 USD. Using the prize funds, I traded XAUUSD and made a profit of $1,034. However, InstaForex cancelled my withdrawal, citing a violation of Clause 6.8 (trading of non-Forex instruments) because I had traded XAUUSD (Gold). This is a complete contradiction. I have irrefutable proof that InstaForex officially classifies and publishes technical analysis for XAUUSD within the "Forex Analysis" section (/pt/forex_analysis/) of its official portal. The company's own website leads traders to view XAUUSD as part of the Forex environment. Punishing a client for an ambiguity created by the broker itself is entirely unfair. I demand a manual review by the Compliance department and the reinstatement of my hard-earned $1,034 profit.

Unable to Withdraw

AIPRIME

My account deposited $1,500 into Aiprime on October 2nd. That day happened to coincide with the Non-Farm Payrolls market. After my prediction was correct, I made a total profit of $9,118. Together with some short-term trades, the account totaled about $10,844.4. As a result, this black platform, with no notice or warning whatsoever, froze my account without saying a word. I could not log in to MT5 or the account backend, so all my principal and profits were swallowed up. Not long after, I received an email in which the platform made up a bunch of reasons saying I had violated rules. The platform itself does not implement dynamic leverage and allows customers to place orders freely, but once you profit from an order, it says you are in violation, freezes your account, and deducts profits—a blatant common trick of black platforms. Upon deeper investigation, I found that this platform is suspected of being an unauthorized clone. AIPRIME claims to hold the AFSL license (No. 558610) issued by ASIC. But after verification, the authorization scope of this license is limited to wholesale clients (Wholesale Clients) and does not support retail investors (RetailClients). At the same time, its Mauritius FSC license is also pointed out to be merely ordinary industrial and commercial registration, not involving dedicated financial services regulation, which means its qualification to provide trading services to retail investors is doubtful. In addition, the company entity name is confusing: public Australian company registration information shows that the entity holding the AFSL license, "AIPRIME PTYLTD\", is actually a registered alias (OtherRegisteredNames) of another company, \"CRYSTAL BALL ASSET MANAGEMENT PTY LTD". This mismatch of entity names is a perfect cloned-platform operation. Everyone who sees my blood-and-tears lesson should stay away from this platform immediately.

Scam

slay4x

unavailable withdrawal froud broker don't use

MBFX

they deducted my profit of 610$ without any proof and said it is bonus abuse how can i make bonus abuse without using bonus and i also shared them sell signals that I received from my paid subscription. When i asked them for the proof of bonus abuse they stopped replying me on mail. now their representative is messaging me on WhatsApp and saying to deposit 500$ more if i want my 610$ back this is totally black mailing. they are doing big scam. i have attached deposit slip emails screenshot and signal proof. please do the needful.

Unable to Withdraw

VexPro

Good evening I made a withdrawal from Vexpro to Binance on August 19, 2026, for $300 and the withdrawal still appears as pending. I have sent several tickets and they tell me the case is under verification.

Resolved

slay4x

Slay4x trader is not secure, but when I withdraw funds, I say 'this trading account is temporarily unable to withdraw, please try again later or contact customer service.' Fraudulent trader, please do not use this trader.

Unable to Withdraw

MilelePrime

Scam with me milele prime My account has been terminated and I am unable to log in. Please confirm my remaining account balance and provide the procedure to withdraw my funds. Also confirm whether my balance remains fully payable to me.

Unable to Withdraw

CIBfx

I invested in this broker two years ago and requested the withdrawal of the funds, and after a while they contacted me, but they kept asking me for money to withdraw it, but I only fell for it the first time they asked, and my account is still operating, but I cannot withdraw my funds.

Deduction of profits

Qube Markets

I am a Qube Markets customer. Since 2026/09/25, my trading account has been restricted, and I am unable to log in normally or manage the funds in my account. Qube Markets has stated that my trading is under an LP investigation and has mentioned issues such as market front-running, prohibited hedging, and abusive trading. I am willing to fully cooperate with the investigation, but to date the platform has not provided any specific violating orders, evidence, or formal investigation results. I have repeatedly requested a formal explanation through customer service and email, but to this day I have still not received the following core information: 1. Specific violation allegations Please identify which orders were determined to be in violation, the reason for each transaction’s violation, and the standards used to determine abusive trading or other prohibited trading conduct. 2. Technical analysis basis If the platform or LP determines violations based on trading patterns, please explain its analysis methodology, as well as the specific data and determination basis for the so-called “abnormal upstream liquidity correlation”, “market impact”, and “execution characteristics”. 3. Contract and restriction basis Please clearly specify which provision of the Client Agreement or other applicable documents I have violated, and under which clause the platform restricted my login, trading, withdrawals, and handling of funds. I am not refusing the investigation, nor am I asking the platform to disclose trade secrets or its complete risk control algorithm. All I am asking for is the most basic and verifiable information: “Which transaction violated the rules, why it violated them, what the evidence is, which contract clause was breached, and under what provision my account and funds were restricted.” I retain complete MT5 trading records, account data, customer service and relevant personnel communications, formal complaint emails, and other evidence, all of which I am willing to provide for verification. If Qube Markets determines that I did indeed violate the rules, please provide specific evidence and contractual basis; if it cannot, please immediately restore my account access and allow me to normally handle the funds in my account that rightfully belong to me.

Others

BtcDana

is broker mein deposit nahin ke barabar hota Hai aur yah broker success bhi nahin Hai iske andar main deposite kiya hun dedh sau dollar jismein donon deposite reject ho gaya hai yah deposite aur yah broker yah success nahin Hai ab payment ke masale mein bhi violet ke andar bahut let Paisa aata Hai alag hai lekin deposite line bhi isko HAL nahin kar sakti

Scam

STMARKET

On October 2, 2026, I make profit of 5380 USD on my trading account number 4**** with ST Markets . Afterwards, I requested a withdrawal, and my first of usd190 and second withdrawal of usd195 was processed quickly. I then continued trading with my remaining balance. later, I requested another withdrawal of 1500 USD . On October 3, i tried to login in my trading account, cannot be log in and the trading account is disabled. I log in to stmarkets it show account is suspend without received any notice and they just block all my account. All evidence is provided below. Please do not allow other people to be scammed. My psychological condition is very bad right now.

Deduction of profits

igold

I have been a member of Lingfeng for over ten years. In the past two years, I suddenly noticed that it has repeatedly created artificial price gaps to maliciously deduct extra funds from clients. Even when there is clearly no price gap, it still maliciously deducts extra principal from clients. Complaints to customer service are always canned responses, with no results at all. This company is simply a crooked business.

Trive

Can't log in anymore, what's going on, no reply to emails either, did they run off? Who knows how to contact them,

Unable to Withdraw

eplanet

On September 30, 2026, I requested to withdraw $400 from my ePlanet Brokers real account to my bank account after receiving my $500 tournament prize. Customer support replied that bank transfer withdrawals are currently not available and instructed me to withdraw only through cryptocurrency. I specifically requested a bank withdrawal, but this option was not available. This is my complaint regarding the withdrawal method and the inability to withdraw the requested amount through bank transfer.

Unable to Withdraw

VOLURR BROKERAGE

My previous feedback concerned my approved 1,118 USDT withdrawal, which I still have not received. Since then, Volurr has suspended my account and accused me of using multiple accounts and “stealing”, but has not provided any evidence or identified the specific rule I allegedly violated.  Volurr also claimed that my money had arrived. I requested the TXID/transaction hash to verify the transfer, but they did not provide it. I have still not received the 1,118 USDT. 

Unable to Withdraw

VOLURR BROKERAGE

My 1,118 USDT withdrawal is marked as “Approved”, but the funds have not been sent to me. After the withdrawal was approved, my MT5 account became inaccessible. I have contacted Volurr by email, WhatsApp and Live Support, but I have received no response. My approved withdrawal is still unpaid and I have not been given any explanation regarding my account restriction. I am requesting an immediate explanation and the release of my funds.

Unable to Withdraw

MY MAA MARKETS

Poor withdrawal experience. I submitted a crypto withdrawal request on September 29, 2026, but it remained Pending without any clear explanation or processing update. I contacted support to ask about the delay, but the withdrawal was still not processed. Overall, the withdrawal processing experience was disappointing and lacked transparency.

Unable to Withdraw

BLUVOX

Title: SCAM ALERT: Do Not Trade Here - Withdrawal Blocked! Review: This broker is completely fraudulent, and I strongly advise all traders to stay away from them. Do not open an account or work with them under any circumstances. I have been trying to withdraw my deposit, but they are deliberately holding my funds and not processing the withdrawal. They give no valid reasons for holding my money. Save your capital and avoid this scam broker at all costs! To avoid paying my funds, they made a fake excuse in an email claiming that I was using an HFT (High-Frequency Trading) bot."

Others

pepperstone

Received the deposit but still haven't credited it to my account. I made a wire transfer of 25 GBP on the 27th. To this day I have not received my deposit. Customer service asked me to provide proof of deposit; I submitted it, but it still hasn't been credited. I am still pursuing this. I hope to get my 25 GBP back. I will never choose this platform again. Black platform!

Others

ProxyOption

test111, needs to pass