Amount resolved within one month(CNY)
¥5,023,069
Number of People Resolved
15,362
Amen5440
The stop-loss level is not triggered, and the position cannot be closed manually.
Severe slippage occurs, stop-loss orders fail to trigger, and positions cannot be manually closed.
XM
FX8444734812
Gold trading spread at 200. Can't exit the position I entered.
Gold trading spread at 200. Can't exit the position I entered. Unable to close the trade. Has XM gone under?
XM
Marcely Stanly Sumampouw
fraud
This broker is very dangerous. Suddenly there is a position entry that is opposite to the market without confirmation, endangering our accounts.
Exness
FX4201663708
Withdrawal restricted, withdrawal displays as failed, withdrawal page won't load.
Withdrawal restricted, withdrawal displays as failed, withdrawal page won't load. They claim I'm under internal restrictions for no reason, and keep blocking my withdrawals.
VT Markets
DINGMAO-GECHUANGQICHEMEIRONGXIAOJIE17376217776
Severe slippage
Customer service attitude is extremely poor. A 0.2 lot trade incurs over $60 in fees. The experience is terrible. I'm closing my account immediately. Hope this helps everyone.
AVATRADE
FX7082469992
System offline, unable to close positions
The server was down for over three hours, preventing connections and making it impossible to close positions. Even with profit targets set, positions did not close automatically, resulting in losses. A video recording exists.
Exness
FX2751172237
The chuck was not handled properly, so no compensation will be provided.
So cramped it's killing me
TMGM
FX2845529330
Unable to withdraw funds, scam platform
FXTM requires withdrawal accounts to use the same bank as the deposit account. However, the withdrawal bank options do not include the deposit bank, preventing withdrawals. Despite multiple reports to backend customer service, the issue remains unresolved. They claim to have forwarded it to the payment provider and ask for patience. After repeated inquiries, there is still no resolution. Be highly vigilant against fraudulent platforms and take precautions.
FXTM
FX3013013852
Unable to withdraw
Unable to withdraw
IEXS
FX3013013852
Unable to withdraw
Unable to withdraw
IEXS
FX3013013852
Unable to withdraw
Unable to withdraw
IEXS
FX3013013852
Unable to withdraw
Unable to withdraw
IEXS
sorry WANG
Unable to withdraw funds. Normal usage involves no so-called hedging. Earned over $100, but withdrawal is blocked.
Stay away from fraudulent platforms.
Vantage
FX2138881479
Unscrupulous platforms Skimming profits Ugly profiteering tactics
Profit but no withdrawals? What kind of platform is this? Why can't I withdraw after normal trading? Is this a scam?
VT Markets
FX3315820789
Scam platform. After opening an account and depositing funds, my backend access was deleted, preventing withdrawals.
Scam platform. After opening an account and depositing funds, my backend access was deleted, preventing withdrawals. Contacted customer service for two months with no response. Scam platform—be cautious, folks. They've likely already disappeared.
Power Trading
Narmada Prasad
TRADE NOT CLOSED AFTER TRADE EXECUTE 😡😡
Exness is kind of biggest scamIn Forex Industry . If you are a big investor then definitely this platform is not for you. It’s my own experience and I have videos recording and everything regarding this Broker,after placing 180 Lots on USDCHF they not allow to close your trade, my trade execute and my profit was 1,11,000 USD. They restricted my withdrawal & Transfer same time. I try to closed trade but they not allow to closed trade. They allow only 0.1 lots when I click to closed. It take 3 hours to close my full order of 180 lots. my trade was running in 100 K profit and when I try to close this trade in small small size then it take more three hours and mark it again come back and I am not able to book my profit when I complain to Broker. They give silly examples and deny to give my profit. I have a complete video screenshot recording of this incident I can give as a proof. seriously, this platform is a blender in forex industry. I think no one platform is doing like this. They allow to close your trade when it is Loss but they don’t allow to close your trade if it goes profit. my account equity was $25,000 when I placed the order of 180. Lots on USDCHF and I was sure about the trade and my profit was more than 100 K. But they don’t allow to close the trade. if market go against me, so if there is more than 100 K in my account that also all money will loss. if you are a bigger investor and you have a capital of more than 5000 -10,000 $ and this platform is not for you because if you place the order and if you not able to close the order, they don’t have immediate support option ,where you can complain ,they reply in 3 to 4 days. you definitely lost your money. The only good thing is, they were immediate and fast withdrawal. But once you’re not able to close the trade, they stop your internal transfer as well as withdrawal also . When I complain to the support, they said their terms condition and client agreement. they are not understand what the happene
Exness
FX2571806206
EX withdrawal not credited after four days
On December 19th, a withdrawal of $5,063 was processed. At 23:24 that night, EX showed the transaction as completed. However, the funds never arrived in my withdrawal card. I filed two appeals during this period and repeatedly contacted customer service, but unfortunately, the support team kept giving the same vague responses without clearly stating when the withdrawal would be credited.
Exness
FX2448437117
Withdrawal not allowed
The broker has been preventing me from withdrawing funds for various reasons, asking me to upload all sorts of information. I have complied with the transaction records, and my principal has been withdrawn, but the profit portion has been stuck without allowing withdrawal.
XM
FX1997758408
Using bonus funds to deceive, refusing to release profits when they materialize.
This trading platform is absolute garbage. I deposited funds three days ago and made over 700 pips using a quantitative EA. They claimed it violated their rules and offered to return only my principal, deducting all profits. Fine, deduct them—I can always stop using this platform. But when I asked for my principal back, they refused to give it. They insisted I sign a waiver voluntarily relinquishing my profits, forcing me to admit I violated their rules and sign an agreement. They'll only return your principal after shifting all responsibility onto you. I hope regulatory bodies penalize these trash platforms, expose them more, and stop traders from being scammed.
RockGlobal
YU
On the night of October 16, 2025, the platform experienced a five-hour outage.
Before the connection dropped, things seemed fine. After it dropped, I've been contacting the platform nonstop to resolve the compensation issue. Today is November 23rd—over a month has passed—and I'm still being told to wait...
Exness
¥5,023,069
Amount resolved within one month(CNY)
¥474,695,226
Accumulative Amount Resolved(CNY)
15,362
Number of People Resolved
39 day/case
Processing Speed