Amount resolved within one month(CNY)
¥2,094,612
Number of People Resolved
14,917
FX4078650024
According to the normal deposit process, the transfer was successful but they refuse to process it.
I transferred 500 USDT to the designated wallet using the platform's deposit method, but the platform refused to credit my deposit, claiming it had not received the funds. The chain status query shows that the transfer was successful, and the platform wallet address can add networks and receive funds normally. Yet it now keeps asking me to make the deposit again, always using the reason that it has not received the funds. The funds I have already transferred are also hard-earned money, but now it refuses to resolve the loss..
GTCFX
哥19
Platform manipulates quotes resulting in a spread of 5 points
Malicious manipulation of crude oil spot price, with a difference of 5 points compared to quotes from other market dealers.
XM
牛牛黄金白银流通回收销售
Suspected withdrawal funds required to refund victim
I deposited 390,000 into TMGM and withdrew 190,000, meaning I still lost 200,000. That's not the main issue. The withdrawal funds are from a first-level implicated case. The company refuses to refund me and asks me to refund the victim first, about 66,000 RMB. There is a problem with the funds withdrawn to me.
TMGM
Lucas
I made a deposit on August 19th, and it's been over a month and the deposit hasn't arrived or been refunded. I have already provided the deposit receipt, but the problem hasn't been solved at all. I keep waiting
I deposited 300 USDT on the exchange on August 19th. Then they asked me to provide a transfer receipt and proof, which I did. But as of today, the money hasn't been credited or refunded. They keep telling me to wait. When I ask when it can be resolved, they keep saying they don't know. So has my 300 USDT gone down the drain? That's too much. It's my hard-earned money. Such a big platform just says it hasn't arrived and that's it. Lawless and unreasonable
XM
ㅤㅤㅤㅤㅤㅤㅤ
does not return the principal
cwg platform first said I violated trading rules, then banned my trading account, later provided transaction records, forcibly deducted profits and then unblocked the account, after that has never returned the principal
CWG Markets
FX1724935383
Unable to withdraw
I finally made a profit after trading on MEGA FUSION for a while and prepared to withdraw my funds. However, the money didn't arrive. Then, the platform refused my withdrawal and, without giving me any explanation, directly deducted all my profits, leaving only my principal. They deducted all my funds without my permission, leaving only my principal. I then contacted online customer service for answers, but their attitude was poor. They simply told me to contact them via email. I followed up with inquiries via email but received no response. The total amount I need to withdraw, including my principal and profits, is 62,585 USD.
MEGA FUSION
起点5616
Account abnormal, cannot log in
Account abnormal, cannot log in
Exness
FX2943044546
The platform is blocking me and won't let me withdraw funds. My request is to withdraw funds.
The withdrawal documents required by EXness, I had already submitted all of them in May 2026, At the end of July, they told me all the documents had been reviewed, but did not give a final result, By September, still no result had been given, it is obvious that they are deliberately blocking me and not letting me withdraw funds, My request is to withdraw funds.
Exness
FX3239675244
TMGM severe slippage of $29 causes stop loss to fail, refuses to compensate $1200.90
My trading account 501******, during the period from 15:27 to 15:30 on September 4, 2026, held XAUUSD gold long orders with a preset stop loss of 4469. The platform quotes experienced a near $30 gap between 15:30:00 and 15:30:01 (directly jumping from 4470.52 to 4441.05), rendering the stop loss ineffective, and the order was actually executed at 4441.05, causing severe losses. Afterward, I complained to customer service, who explicitly stated, 'Here it shows there is no stop loss quote for you,' and refused to provide the complete trading log and LP liquidity quote records, and refused compensation. Demand: Full compensation for additional losses caused by abnormal slippage. My TMGM trading account 50182755. During the period from September 3 to 4, 2026, a total of four orders experienced abnormal slippage, rendering stop losses ineffective. Details are as follows: 1. On September 3 at 15:28, sell order #376784285, stop loss 4450, actual execution 4456.77, loss of $145.65. 2. On September 3 at 15:28, sell order #376784501, stop loss 4449, actual execution 4456.77, loss of $137.85. 3. On September 4 at 15:27, buy order #377944858, stop loss 4466, actual execution 4441.05, loss of $455.70. 4. On September 4 at 15:28, buy order #377946366, stop loss 4469, actual execution 4441.05, loss of $461.70. The quote table provided by the platform shows that on September 4 at 15:30:00, the quote was still 4470.52, and at 15:30:01 it directly jumped to 4441.05, a gap of nearly $30 within 1 second. Normal gold slippage does not exceed 1-3 points, and even during major market movements it does not exceed 50 points. This slippage reached 2500-2800 points, which is clearly abnormal. After the complaint, the customer service even said, 'Here it shows there is no stop loss quote for you,' and refused to provide the complete LP liquidity quote logs and execution logs, and refused compensation. Demand: Full compensation of $1200.90 for losses caused by abnormal slippage, and request the platform to provide complete trading logs to prove the reasonableness of the slippage.
TMGM
A 阿良 先看朋友圈 频繁001换002
I faced a 47-point slippage.
I faced a 47-point slippage. Whenever I contacted the platform or customer service, they would just tell me to submit a report and wait. Then nothing ever came of it. When you open an account, you’re a valued customer, but once you deposit funds, you’re nothing. I don’t recommend using this platform.
TMGM
FX4008395114
The platform froze and became unresponsive at a critical moment
Before the CPI data release at 20:30 on September 11, I opened a short order to lock positions on my GOLD business at a quote of 4320, expecting to close the position when it dropped to around 4300. However, the platform froze for about 2 minutes, and I could not close the position or perform any actions. By the time the platform recovered after the price hit bottom and rebounded, I had missed the opportunity to close the position and could have unlocked it, leaving me still in a locked position and incurring losses.
AvaTrade
FX3175223322
GTC platform is acting shamelessly
GTC order was placed before the non-farm payroll data release; then the order was executed 30 minutes and 53 seconds after the data release; stop-loss triggered at 54 seconds, resulting in a $38 loss due to a large pip move. This is clearly a scam platform.
GTCFX
FX4158141523
please help to get my money 2000$.
i have earned 2000$ profit.but xm terminated my account and nullyfy my all profit amount.kindly help me to get my hard earned money. my account number on xm is 450170924
XM
FX1264327266
GTC scam platform
GTC pending order placed before the non-farm payroll data release; order executed 30 minutes and 53 seconds after the data release; stop-loss triggered at 54 seconds, resulting in a $38 loss due to a large pip move. This is clearly a scam platform.
GTCFX
FX4079653481
Deposit suspected to be black account, customer service refuses to resolve
Deposit suspected to be black account, customer service refuses to resolve, police have come knocking
AvaTrade
?
No withdrawal
No withdrawal
PGMarkets
小城交易员
XM Non-Farm Payroll data froze, severe CPI slippage led to losses
It was my first time trading on this platform, and the nonfarm payrolls report caused a lag of nearly five minutes, while the CPI release wiped out my position—my short position should have been profitable under normal circumstances.
XM
FX2639756219
Copy trading
The platform’s trading signals are suspicious; they often deliberately cause liquidations. The signal providers set up by the platform entice clients to invest. Last night, when the market wasn’t very volatile, they intentionally placed trades in the opposite direction. I’ve experienced this twice already, so I suspect the platform is behind it.
GTCFX
FX1151700722
Scam Platform
I placed a pending order before the GTC non-farm payroll data was released. After the data came out, I placed an order. After 30 minutes 53 seconds the order executed, and on the 54 second, my account balance showed a loss of 1,577.65. This is clearly a scam platform.
GTCFX
FX9121142672
Deposit not credited for 8 days, platform refuses to resolve
The deposit still hasn't arrived. The website's customer service chat window lags, and although the support agent admitted the transfer was made, they are completely useless at solving the problem and just keep saying to wait. I've already waited 8 days and there's still no progress at all. Moreover, since it was a USDT transfer, I don't know what there is to wait for. I suspect it's already a scam platform. I don't want the money back anymore—spending a little to help everyone avoid this landmine is well worth it.
XM
¥2,094,612
Amount resolved within one month(CNY)
¥372,860,290
Accumulative Amount Resolved(CNY)
14,917
Number of People Resolved
42 day/case
Processing Speed