FX2226618194
Severe Slippage
compensation
¥1,909(CNY)
40 day 21 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
TMGMReply
Reply
Dear Customer, after investigation, it is understood that slippage is caused by reasons not attributable to the company. We have conveyed to your account manager to follow up urgently and handle the reply. If you have further questions, please contact your account manager or TMGM official customer service at support@tmgm.com. Thank you.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX2226618194Start Mediation
Hong Kong ChinaStart Mediation
The stop loss I set in the 7.14 trade was 4035, but your platform executed it at 4063.55, causing me to lose an additional $285. This is your platform's fault. I demand that your platform refund my lost $285, otherwise I will keep complaining!!! My account: wyjwsw@163.com, trading account used: 30064971
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
