FX1180539780
Severe Slippage
compensation
¥22,242(CNY)
35 day 18 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
TMGMReply
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Dear customer, we have notified your account manager to look into the issue you reported. If you have further questions, please contact your account manager or TMGM official website customer service at support@tmgm.com. Thank you.
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FX1180539780Start Mediation
Hong Kong ChinaStart Mediation
1 lot long order stop loss level was 4429.06, actual stop loss level was 4427.49, slippage $157, 1 lot short order pending order price was 4413.96, because the long order slippage caused the short order not to be triggered, it dropped to 4382.34, loss $3162, total loss $3319.
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