RS FinanceReply

2026-07-28 18:02

Saint Vincent and the Grenadines

Reply

尊敬的客户，您好： 感谢您通过外汇天眼平台反馈情况。针对您所提及的 MT4 交易账户（12***90）及关联邮箱（13***22@163.com），RS Finance 合规与风控部门已于第一时间调取了该账户的底层交易日志并进行了严格复核。 经系统核查与合规判定，该账户在交易期间存在严重违反 RS Finance《开户协议》与交易规则的异常行为（属违规交易/滥用平台交易环境）。为维护平台整体流动性的健康，以及保障所有合规交易者的合法权益，我司已根据相关条款，对该账户采取了风控措施，并启动了注销清退流程。 目前，该账户的全面清退工作（含应退资金结算）已按照平台合规流程处理完毕。RS Finance 始终秉持公平、公正的 STP 交易原则，欢迎任何形式的合规交易，但坚决抵制任何针对系统漏洞的恶意套利与违规行为。 我们对未能为您提供持续的服务表示遗憾。如您对清退结算明细有任何疑问，请使用您的注册邮箱直接联系官方合规支持中心，我们将有专员为您提供对应的详细说明与查账支持。 感谢您的理解。

LIDALIANStart Mediation

2026-07-20 14:27

Hong Kong China

Start Mediation

I opened an account at RS Finance with email: 1371669322@qq.com. On July 17, 2026, my account automatically opened 4 orders and due to slippage, I lost over $4,000. Fortunately, I quickly closed the positions and transferred funds to other accounts to diversify, so I didn't lose everything! The platform failed to cause my account to blow up. By Monday, they started risk control and deleted the backend for several of my accounts totaling over $26,000 without any prior warning, and falsely accused my account of always scalping and latency arbitrage. My account uses EA trading throughout, including 2 Martingale EAs and one that trades one order at a time. The EAs can be shown for comparison, and there is no arbitrage as claimed by the platform.