sunny Huang
Taiwan, ChinaOthers
compensation
¥3,193(CNY)
33 day 18 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
MitradeReply
Reply
Thank you for your valuable feedback. We understand that some clients experienced system issues during trading on the evening of December 19. In response, we took immediate action and ensured that the issue was resolved within 10 minutes. If traders have any questions regarding their accounts or other matters, please feel free to contact our customer service team, and we will be happy to assist you. We sincerely apologize once again and appreciate your understanding and support.
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sunny HuangStart Mediation
Taiwan, ChinaStart Mediation
instantly zeroed out, unable to clearly explain how the amount is handled, completely at a loss.
Statement：
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The platform's gold price and market price current price slippage is extremely high!
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