2024-12-22 14:19
Taiwan, China Taiwan, China
MITRADE平台錯誤誤植價格導致我平倉獲利,鎖我帳戶強制出金平台誤植的價格讓我獲利金額
[Object]
MiTRADE MiTRADE
[Issue]

Others

[Requirement]

compensation

[Amount]

$33,000,000(USD)

[Time]

32day23hour

2025-01-24 14:22
Taiwan, China Taiwan, China
2024-12-25 14:15
Australia

Reply

Thank you for your valuable feedback. On the evening of December 19, the client encountered a system failure during the transaction process. In response, we took immediate measures and ensured that the issue was resolved within 10 minutes. As of now, we have eliminated any impact the system failure may have caused to the client. All transactions and deposits/withdrawals are functioning normally. If you have any questions regarding their account or other matters, please feel free to contact our customer service team, and we will be happy to assist. We sincerely apologize again and appreciate your understanding and support.

2024-12-23 12:36
Hong Kong China Hong Kong China

Contact Broker

2024-12-23 10:10
Hong Kong China Hong Kong China

Verified

2024-12-22 14:19
Taiwan, China Taiwan, China

Start Mediation

今天MITRADE平台失誤誤植價格讓我獲利後,鎖著我帳戶說要調查清楚、調查中把我獲利金額出金回他們公司 一句話說抱歉就沒事了?可以動用我帳戶出金?球員兼裁判?

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