FX1153271592
2025-01-11 13:41
China
Slippage Compensation
[Mediating Parties] 
Axi
[Issue]
Severe Slippage
[Requirement]
compensation
[Settlement Amount]
¥1,003(CNY)
[Time]
34 day 38 Minutes
WikiFX Mediation CenterAutomatic completion after timeout
2025-02-14 14:22 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
AxiReply
2025-01-15 14:13
Australia
Reply
Dear customer, the problem was caused by market factors, please contact the customer service. Thank you
WikiFX Overseas Customer ServiceContact Broker
2025-01-13 14:49 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2025-01-13 13:39 Hong Kong China
Hong Kong ChinaVerified
FX1153271592Start Mediation
2025-01-11 13:41 Hong Kong China
Hong Kong ChinaStart Mediation
Slipped 50 pips, 0.3 lots is $150. Is there any explanation? That's too much slippage, right? Please reply, thank you
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