FX2144831045
Unable to Withdraw
Withdrawal
¥6,351(CNY)
37 day 2 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
GTCFXReply
Reply
31588*****@qq.com，该客户注册时的填写KYC信息有2处格式错误，姓“阿卜来提”多了一个空格，名“阿卜杜克尤木·”用的不是·而是小数点. 目前已修改正确，只要客户设备那边的输入法也输入相同格式的姓名，就能正常通过系统信息核对
FX2144831045Appendix
Hong Kong ChinaAppendix
这个信息也无法修改，你让我则么办，发工单也解决不了
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX2144831045Start Mediation
Hong Kong ChinaStart Mediation
There are over nine hundred US dollars in my account. Now when I want to withdraw, they won't allow it, saying I can only withdraw 100 US dollars from it, claiming the name is inconsistent. I used a digital currency address. Is he fucking kidding? Previously withdrawals worked fine, but now they won't allow it, saying only the 100 US dollars inside can be processed.
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