2026-07-23 09:04
Hong Kong China Hong Kong China
Unable to withdraw funds, validator failed, submitted to customer service and waited over a week with no resolution
[Mediating Parties]
Exness Exness
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥722(CNY)

[Time]

8day7hour

2026-07-31 16:49
Hong Kong China Hong Kong China
2026-07-28 15:01
Cyprus

Reply

您好,关于您的问题可以将您的具体情况与平台24小时客服联系,您也可以使用注册邮箱发送至support@exness.com官方客服邮箱(提供交易账号+订单号,请确保是正确邮箱,)。若您已经与我们官方客服有过沟通,请依旧回复邮件或咨询官网在线24小时客服。谢谢.

2026-07-23 19:33
Hong Kong China Hong Kong China

Contact Broker

2026-07-23 18:29
Hong Kong China Hong Kong China

Verified

2026-07-23 09:04
Hong Kong China Hong Kong China

Start Mediation

Withdrawal not allowed, said it's a technical issue. Why was it working fine before and suddenly there's a problem? The same verification code: first input is incorrect, second input is already used,,,,,Contacted customer service, they said it has been transferred to the technical department and directly closed the conversation

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