FX5665816920
Unable to Withdraw
Withdrawal
¥33,640(CNY)
40 day 17 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
GTCFXReply
Reply
都是按照正常流程给他出金的，没有任何问题 提款政策里边有说24小时内处理，并且再加上不同渠道额外的时间 我们并没有不回应或是故意拖延
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX5665816920Start Mediation
Hong Kong ChinaStart Mediation
The customer service manager first said I could come in and try, and later could open an ECN account for me, which has low spreads, low commissions, and withdrawals credited within half an hour. As a result, I came in and traded, earned a few thousand dollars, and then the withdrawal was delayed and not credited. The next day, I withdrew a few dozen dollars and it was credited within an hour. The first withdrawal of 5000 USD has been stuck and not given to me. Everyone should avoid this platform. I contacted no less than five or six customer service representatives from the platform, always the same spiel. No one actually handles the problem or solves it; they just know how to delay. It's very disappointing to me!
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