ExnessReply

2026-07-03 14:28

Cyprus

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您好，关于您的问题可以将您的具体情况与平台24小时客服联系，您也可以使用注册邮箱发送至support@exness.com官方客服邮箱（提供交易账号+订单号，请确保是正确邮箱，）。若您已经与我们官方客服有过沟通，请依旧回复邮件或咨询官网在线24小时客服。谢谢.

FX4064472510Start Mediation

2026-06-18 03:03

Hong Kong China

Start Mediation

I opened an order on the platform around 2:15 Beijing time on June 18, 2026. My account had over 7,000 cents in margin. Without any operation on my computer, it automatically closed my position, and the margin was sufficient. I reported to official customer service, but they said I operated it myself. If I had caused a margin call myself, I wouldn't have contacted you. This caused me a loss of $120. Please investigate thoroughly: a total of 6 orders.