Others

eToro

Deceiving users by closing their accounts without notifying them. The reason given was just for security? When the price went up, I couldn't buy. Another issue is withdrawing money—sometimes it takes too long, sometimes it's impossible. Problems keep happening. Support is useless, as if they know nothing about trading.

Unable to Withdraw

Headway

This broker seems great at first, but I have one major complaint. I'm unable to withdraw the full amount of money I want from my account. I even contacted customer service, and they told me I could only withdraw small amounts at a time. I followed their instructions, but my withdrawal requests were still repeatedly declined.

Scam

Headway

The deposit bonus offered by this company is a complete rip-off. The spreads are so wide that the bonus money gets eaten up almost instantly. To make things worse, they can remove the bonus from your account without warning, even in the middle of a trade. This is exactly what happened to me; my account was blown up, and my balance went from $230 to $38 in a second. When I contacted customer service to find out why, they were deceptive and unhelpful.

Scam

Headway

When I lost money while trading with Headway, my account went into a negative balance. Headway advertises negative balance protection, so I was expecting my balance to be reset to zero, as is standard practice in the industry. Instead, they let me deposit more money, and then they used those new funds to cover my old negative balance. The way they handled this felt dishonest and misleading.

Scam

WELTRADE

The Weltrade company had increased the spread for Gold, almost 1600 % from what it usually was and my account could not withstand. Moreover, Systemgates Ltd aka Weltrade is changing its registration every single year, from one offshore country to another. In 2016 it was Vanuatu, in 2017 it was Belize and in 2018 it is Saint Vincent and the Grenadines. I found out that Systemgates Ltd has no licence whatsoever to engage in forex trading since the Financial Services Authority does not issue a licence to a company engaging in forex. I have lost 56 000 USD and trying to get them back . The company refused to return the money after I lodged my complaint with it more than 10 times.

Unable to Withdraw

RoboForex

RoboForex ile işlem yaparak elde ettiğim kârın çekilmesini talep ettim, işleme alındığını iddia ettiler, ancak 48 saatlik işlem süresi dolmasına rağmen henüz hesabıma para geçmedi. Çok hayal kırıklığına uğradım ve onlardan böyle bir şey beklemiyordum. Sorumlu olduğunu iddia eden ve yıllardır faaliyet gösteren bir forex brokeri bunu yapmamalı. Eminim benim gibi başka mağdurlar da vardır.

Others

Headway

Headway's slippage always goes in the direction of losses, with an average slippage of 12 pips on profitable trades and never more than 2 pips on losing trades. If this isn't intentional, what is? Malaysian traders have exposed Headway's spread fraud. The platform uses unusual spreads on Southeast Asian currency pairs: the average spread on USD/MYR is 12 pips, and on EUR/MYR it's as high as 15 pips, which is 3-5 times the normal market spread. Even more outrageous is that during Malaysian public holidays, spreads can widen to 20-25 pips, clearly exploiting insufficient liquidity for malicious pricing. Headway should not be in Malaysia. Never trust this broker. If you have any funds, withdraw them immediately and stay away from them.

Unable to Withdraw

UNforex

They claimed it was for external hedging, but then all normal hedging was blocked, withdrawals were prohibited, and the platform didn’t intervene—just pushed credit cards instead. The account manager had us buy others’ information to execute hedging, but in the end, they washed their hands of everything.

Severe Slippage

Headway

I set my stop-loss for USD/TH at 36.20, which is the breakeven point I calculated. If the price goes higher than this, I would lose a whole day's worth of overnight market income! Then the system froze for two seconds, and suddenly the price jumped to 36.55—a slippage of 35 pips, meaning I lost 7,000 THB! I was using a True Move 5G dedicated line and logged into 'SCB Forex,' where slippage was only 3 pips. So why is Headway being blamed as a 'network issue'? I know a bit about Forex trading, but I've never seen slippage this bad before. Over the past 20 days, I traded USD/TH 18 times, and 14 of those had slippage exceeding 20 pips, totaling 23,000 THB in losses. Stay away from Headway—this deceptive platform has hit me hard.

Others

WELTRADE

As a Malaysian trader, I'm extremely angry about WELTRADE's exploitative spread practices against Southeast Asian clients. The average spread on the platform's USD/MYR currency pair is a staggering 18 pips, compared to just 6-8 pips on other international platforms like Pepperstone. Worst of all, during the Malaysian stock market's opening hours (9:00-10:30 AM), spreads often suddenly widen to 25-30 pips, completely rendering my short-term trading strategies impossible to execute. My trading records show that I lost an additional 5,800 ringgit in March alone due to abnormal spreads. WELTRADE also charges Malaysian clients an additional "emerging market currency surcharge" of US$3 per lot traded, while spreads on platforms in Singapore and Australia during the same period are completely normal. This is systematic spread manipulation targeting Malaysian traders.

Others

WELTRADE

ความล่าช้าของข้อมูลตลาดของ WELTRADE สร้างความเดือดร้อนให้กับผมอย่างมาก ผมกำลังเทรด USD/MYR และเห็นราคาแพลตฟอร์มแสดงอยู่ที่ 4.73 แต่ตลาดกลับขึ้นไปถึง 4.76 แล้ว ความล่าช้าเพียง 30 วินาทีทำให้ผมขาดทุน 3,600 บาทตอนที่ผมวางคำสั่งซื้อ ผมตั้งจุดตัดขาดทุนไว้ที่ 4.68 สำหรับ EUR/MYR แต่ความล่าช้าของข้อมูลของแพลตฟอร์มทำให้ไม่สามารถดำเนินการได้ ผมรอจนกว่าราคาจะลดลงเหลือ 4.75 ก่อนที่จะปิดสถานะ ส่งผลให้ Slippage 70 จุดและขาดทุน 84,000 บาท แอปเทรดบนมือถือของ WELTRADE มีช่องโหว่ด้านความปลอดภัยที่ร้ายแรง แอปนี้ขอสิทธิ์การเข้าถึงข้อมูลผู้ติดต่อ กล้อง และข้อมูลตำแหน่ง ซึ่งไม่เกี่ยวข้องกับการซื้อขายเลย โบรกเกอร์รายนี้ไม่น่าเชื่อถืออย่างยิ่ง ควรหลีกเลี่ยง

Unable to Withdraw

xnzt188

Due to a system issue, the account balance was incorrectly deducted. Although the amount has been recovered, withdrawals are currently unavailable.

Others

eToro

I used etoro for a while, tried to withdraw money but it didn't come through. Contacted support and they just gave vague answers, then later went completely silent. It's clearly a scam. The platform is also laggy. Did some more research and found out it's not approved by the SEC. I don't recommend it, I'll pass.

Unable to Withdraw

SuperFin

Neither my clients nor I can withdraw money from our orders, the exchange falsely accused us of abuse and refused to pay. I demand the exchange refund the money to me and my clients. They claim to be a big exchange but conduct business in a completely unprofessional manner.

Unable to Withdraw

Fizmo Fx Markets

CS BABI!!! NO CLEAR REASON... WHERE'S MY MONEYYYY I can't withdraw funds from my account

Scam

Greede

It's already more than 10 lots but they didn't even acknowledge it. I already deposited, and suddenly they asked for KYC again. Damn, this scam got my deposit stuck. Be careful, guys.

Unable to Withdraw

Newton Global

I can't withdraw for almost 2 days now and what does this mean and I have been trading with the broker for long

Scam

oipax

They tricked me into registering and sent an email notifying that a $30 bonus had been successfully credited to my account. But when I checked, there was nothing in my portfolio. I'm very confused... even though they sent an email confirming they had credited the $30 bonus to my account???

Unable to Withdraw

JustMarkets

Facing withdrawal problems with JustMarkets left me feeling extremely angry and helpless. These are my own invested and hard-earned funds, yet when I tried to withdraw, I ran into endless obstacles—delays, vague responses, and no clear solution. The whole experience made me feel trapped and even question whether the platform is truly reliable. For a broker, withdrawals should be the most basic and error-free process, but JustMarkets has completely failed in this regard, destroying my trust in them.

Unable to Withdraw

Skyriss

I did a wire withdrawal on August 12th and today is the 17th and it still says pending and on the clearing stage. My understanding is that the wire withdrawal was suppose to be faster. I’m very confused and worried because that was 2.1k of my own money. Does anyone have any idea what’s going on???