Others

Capitalcore

their chart is heavily manipulated. In mt4 and mt5, candle is clearly showing that big bear and continue fall while in this broker, it is clean uptrend and hunting my entry to make loss. I face 30 back to back loss, even I put and call at the same time, it made me loss. I have recorded a lots of video and take a lot of photo. Some of them I will upload here for visual proof.

Resolved

ARFX

False withdrawal, the backend shows successful withdrawal, but the actual situation does not reflect in the account. Shameless and despicable platform.

Scam

Exclusive Capital

After I won $8,000, ExclusiveMarkets did not allow me to withdraw my money to another account without the customer's consent. You should stay away from this exchange.

Unable to Withdraw

CBCX

I am writing to formally file a complaint regarding the broker "CBCX" (https://www.cbcx.com/) for failing to release capital, profits and rebates owed to my clients from Vietnam, Thailand, and Indonesia. I, operating under IB code 888303, registered an Introducing Broker (IB) account with CBCX on April 1, 2025. Prior to onboarding my clients, I submitted and disclosed our trading strategy to Mr. Henry Ooi Kheng Jin, the Malaysia-based account manager for CBCX. Mr. Henry consulted with CBCX’s top management in Taiwan—specifically Steven and Justin—who confirmed their approval and assured us there would be no issues regarding future withdrawals of capital, profits, or rebates. Based on their confirmation and assurances, I referred total 755 clients to CBCX from the aforementioned countries. Initially, operations proceeded smoothly. However, on April 25, 2025, my IB rebate account (888303) was suddenly suspended from processing withdrawals. Around the same time, my clients began experienc

Unable to Withdraw

Alpex Trading

On May 6, 2025, I deposited 1010 principal and made a profit of 1161.6. The total amount is 2171.6, but I cannot withdraw the money . It has been 8 days . I sent an email but no one responded . I applied for a withdrawal and have been waiting for it , but it has not been credited to my account .

Scam

QUOTEX

For the past 2 days, I've been contacting QUOTEX as they closed my account without reason or notice after I requested a withdrawal of 23,160 USD. I don't know what to do. It's a huge amount of money that I don't want stolen, but I only receive the same response. I would appreciate advice on what to do, as obviously I didn't do what they're accusing me of, or I would accept the consequences maturely. This only has one name and it's THEFT.

Resolved

ARFX

I set up my own agent to add points to my account, triple-checking whether the points were correctly added. After confirming they were, I made 30 trades and ended up with a floating profit of 200 USD. I deposited 1200 and attempted to withdraw 1000, but the platform refused. They deducted 1070 USD, claiming I was overpaid. Initially the platform promised to refund my principal but reneged on their promise. It's absolutely disgusting. If they can't refund the principal, at least I hope everyone opens their eyes and steers clear of this black platform!!! Account number 88810775.

Scam

Equitrade Capital

Scam Case Part One: Towards the end of 2024, I met a female netizen, 'Chen Chen', on MonChats. Her photos and voice clips on the platform seemed authentic and she seemed engaged in cryptocurrency which made me let my guard down a bit against online scams. Eventually, we exchanged Line accounts to discuss about cryptocurrency. When Trump won the presidential election on 20th January 2025, Chen Chen had already predicted the Bitcoin price will surge over 100,000. She advised me to get some Bitcoin, so I gave it a shot by investing $1000 into Bitcoin which turned out be profitable! In gratitude, I bought her a dining gift coupon as a thank you through Line gift. This was when her real setup began. Initially, she denied the gift saying that she didn't do much and asked me to save my money. Later, she introduced me to the 'Onion Ring Cryptocurrency' community, hinting people in the group were very welcoming and loved sharing their investment strategies. Trusting her, I joined the group and started interacting with others. After a while, Chen Chen suggested me to buy EC platform's dual currency financing product during Bitcoin's downtrend. I thought about her advice and ended up financing from a bank. After calculating the possible returns on my loan investment in the dual currency product with her, I proceeded. Little did I knew, this was just the beginning of my nightmare. She then suggested me to sell my U.S. equity ETF on eToro, exchange for Bitcoin and use it to purchase the second dual financing product. Seeing a possible scam, I asked for an exchange of ID cards to assure I could find her if I was scammed. She was upset because I didn't trust her, but eventually exchanged her ID. Due to our past experiences, I believed her again. The third dual currency financing product was bought under an EC platform campaign offering 3% rebate. After comparing loan benefits from several banks, I chose to loan against my insurance policy from my university days and invested again. The fourth and fifth installments were similar, involving investment in EC's financial products to avail rebate benefits. But things started to go south in early May 2025 when someone contacted me saying they couldn't withdraw from EC. I thought he was joking until I tried to contact EC's customer service and the admins but got accused of being a scammer. At that point, I grew suspicious and when I tried to withdraw from EC, the service read but didn't reply. In total, I lost over a million new Taiwanese dollars. I'm just a regular guy, I lost my savings and incurred over a million dollars of debt. This incident was a lesson for me that you can't always trust your pals who joke and squabble with you. I hope my story can be a cautionary tale, trust your own judgment when investing, not others'. 'Chen Chen', if you're reading this, I want to say, I'm really disappointed. I remembered that we promised to have a BBQ together, but I never thought it would end up like this.

Severe Slippage

Acetop

The market opens half an hour late, and preset stop-loss orders cannot be executed.

Others

CXM

To the CXM Broker team, I continuously encounter the "Ghost Order" issue when using CFD Sniper Ai Robot (1-minute trade on MT5) with CXM. Even after reporting to support, the problem persists and I do not encounter this issue with other brokers (as attached). Managing the portfolio is important, but this technical issue directly affects trading. I hope CXM will seriously investigate and rectify this. Regards, Mr.Nirundornp.

Severe Slippage

Valutrades

I had a short order at 3345, set take profit at 3305. On Monday, there was a gap down to 3275, but the platform closed my position at 3327. This is outrageous. When it comes to stop loss, they always favor maximum loss.

Severe Slippage

Acetop

Their speed is too slow and extremely delayed, which has resulted in serious losses for me.

Unable to Withdraw

Dupoin

1. Withdrawal Not Processed: submitted a fund withdrawal request over last 3 days withdrawal is showing in system Success ago, but the funds have still not been credited to my account.

Unable to Withdraw

Breakaway

I deposited money to trade international futures with them. On December 24, 2024, I submitted a withdrawal of $10,000, but it said the withdrawal failed. The customer service dragged on and did not process it. All the account managers I contacted lost contact.

Unable to Withdraw

Octa

OCTAFX Are SCAMMERS! AVOID THEM AT ALL COSTS! they repeatedly charged me extremely high withdrawal fees, rejected my withdrawal multiple times by forcing me to make more and more trades before I could withdraw my capital in my Octafx account! TOTAL Cheats and OCTAFX CANNOT BE TRUSTED!!!

Scam

QUOTEX

I've never had problems with this broker before. I even made withdrawals of $60,000 without any issues. The last time I traded, I withdrew $23,160 with a deposit of $12,000. A day later, when I went to check the status of my withdrawal, my account was suspended. I'm afraid they might try to keep my money or the profits, which are rightfully mine. I kindly ask for help to resolve this issue and receive my money ($23,160), regardless of whether I can continue using the platform. Thank you.

Scam

Be Prime Broker

The account was suddenly closed without any explanation, there was no response from CS/IG at all

Unable to Withdraw

dabao

Arbitrarily freezing user assets and accounts, charging fees for withdrawals but refusing to pay out, and collecting additional fees later on. It's nothing but a scam.

Unable to Withdraw

Exfor

I have been requesting my withdrawal for days and neither the broker resolves it nor are they able to contact me. I hope someone from the team will get in touch with me.

Resolved

Breakaway

They keep delaying my withdrawal with excuses like trading limits.