Upway

This was a scam. A group of people defrauded two hedging orders, forcibly liquidating them because they weren't using stop-loss orders. They inexplicably placed a stop-loss order on a short position at 4509 and a stop-loss order on a long position at 4504, then triggered the stop-loss at 4494, resulting in significant losses.

Unable to Withdraw

suxxessfx

They start by attracting you through advertising in local newspapers or on social media, promising good returns and learning opportunities with a small investment in the stock market, specifically in shares of a well-known bank in the country. Then, the investment, instead of $100, becomes $200. They politely guide you through the platform, but a week later they invite you to an investment seminar to "learn more" and insist you invest $1,000. When you agree, they increase it to $2,500 to cover the purchase of at least one gram of gold. While you request a large withdrawal, they make a small one, supposedly as a test, to ensure it goes through. As soon as the small withdrawal arrives, and while you're processing the larger one, they ask you to change your account type to "protect your investment and avoid withdrawal fees," for which they request another $2,500, which I end up paying to avoid losing my investment. But the large withdrawal process doesn't move forward. When you order everything, they demand tax payments of an additional $4,000, but they don't deposit it.

Others

Jimifx

First, a consultant called me and opened my account, and without informing me, charged me about 1,200 Mexican pesos. However, he argued that the money was in my account and still under my name. From then on, he started teaching me how to trade, and I began to see profits in my account.

Scam

pepperstone

This is a terrible, fraudulent platform. Their deposit and withdrawal channels involve illicit funds, leading to frozen accounts, margin calls, and bureaucratic wrangling. Anyone who uses it is doomed.

Unable to Withdraw

pepperstone

The channel was involved in organized crime, so the card was frozen.

Unable to Withdraw

JustMarkets

我通过加密货币存入了 10,000 美元。通过合法交易，账户增值至 107,000 美元。提款申请提交后（2024 年 9 月 20 日），账户立即被冻结。六周后，我多次要求提供文件，但均被拒绝。在没有任何证据的情况下，他们指控我欺诈。最终只退还了 10,000 美元的存款，没收了 97,000 美元的利润。这违反了他们自己的客户协议第 11.3 条款。我已向塞舌尔金融服务管理局 (FSA Seychelles) 投诉（许可证号 SD088）。他们逃避追究了 18 个多月，但始终没有发现任何具体的欺诈行为。

Others

Jimifx

Deposit of 1070 USD has not been credited, I have sent more than ten emails. Initially, deposits and withdrawals via Skrill were instant, but this time the deposit has not been credited for a week, and the emails do not have an accurate reply,

Unable to Withdraw

AccuIndex

On March 12, 2026, I deposited 20,000 USDT into the AccuIndex platform (TRC20 chain, transaction time 2026-03-12 07:06:12, transaction ID: 11ca1bb43ac6999e...e8145a070d628d8, verifiable on the blockchain). The deposit process was conducted entirely according to the platform's instructions. My account had no violations or profits; I only requested to withdraw the principal after normal trading. On April 3, 2026, I submitted a withdrawal request for 20,000 USDT through the platform's backend. The platform marked the request as "Approved" on the same day, claiming the funds had been transferred to my cryptocurrency wallet address. However, as of today (May 25, 2026), my wallet has not received the funds, and the platform's claim of "withdrawal" is completely false. To verify the flow of funds, I contacted the platform multiple times via email (support@accuindex.com, marwa.jalal@accuindex.com), requesting the on-chain transaction hash (Tx Hash) corresponding to the withdrawal to verify whether the funds were genuinely transferred. The platform consistently refused to provide this crucial evidence, and all subsequent emails seeking redress went unanswered. Worse still, after I submitted my withdrawal request, the platform arbitrarily restricted my account's trading function, preventing me from placing orders. Later, they delayed the withdrawal under the pretext of "Zoom video verification," a requirement never mentioned during my account opening and deposit process. This is an illegal hurdle added after the fact, severely infringing on my privacy and financial security. I have explicitly rejected this unreasonable demand and repeatedly requested the platform to immediately lift the account restrictions and unconditionally withdraw my funds, but the platform has refused to address this issue. AccuIndex's actions constitute fraudulent withdrawals, malicious delays in repaying user principal, failure to communicate, and illegal addition of withdrawal hurdles, seriously violating the compliance standards of the forex industry and suspected of defrauding users of their funds. I hereby solemnly declare that I demand AccuIndex immediately provide the complete on-chain transaction hash of the 20,000 USDT withdrawal request dated April 3, 2026, to prove the genuine transfer of funds; if they cannot provide valid proof, they must immediately and unconditionally return the 20,000 USDT principal to my wallet address; and they must provide a written explanation and apology for their unwarranted account restrictions, the imposition of additional verification thresholds for violations, and their failure to respond to inquiries. If the platform continues to refuse to address this issue, I will continue to expose the platform's violations through all public channels, including regulatory agencies and social media, and reserve all rights to report the matter to financial regulatory authorities and the police! Complainant: JINGCHAO CHIN

Unable to Withdraw

BYBIT

My money is frozen. I'm unable to withdraw or make any transactions. Can you help me?

Unable to Withdraw

PocketOption

PocketOption froze and locked my account, I couldn't log in, I still had $40 in it and I requested to process it.

Scam

GLOBINOK

Cheating was done on Globinok platform by its Account Head and recovery cell Mr Kamran for 8383 dollars. I deposited initial 200 dollars and then Mr Mohit sharma account manager proposed for AI trading with 2500 dollars out of which 1250 dollars deposited by me on 22-4-2026 and 1250 was credited by platform and then did not provide AI trade saying that slots are not available and gave manual trading and assured for profit but failed. Though he promised for security of my funds, then he disappeared and Mr Kamran reported himself as account head and recovery head and assured to recover my funds with profit earned and exit from platform with in 24 hours of deposit of 1501 dollars which I did on 29-4-2026& on 1-05-2026 On 5-6 May He made balance zero and stopped responding.On complaint on support a new manager came and asked to settle the matter with refund of 1500 dollars, latter on again saying for deposits, which I refused. They are scammers.Either they refund or I will put my complaint

Unable to Withdraw

XTrend

I've been trying to withdraw money for about a month, and it's only $23 USD. But, I'm still unable to withdraw it. They gave me a bunch of excuses saying the money had already been withdrawn. I tried communicating with them, asking why I hadn't received the money if it had been withdrawn. They told me to contact the payment wallet's customer service, which is ridiculous. I said I needed proof of payment, but they kept failing to provide it, just making excuses. This platform is really terrible.

pepperstone

Pepperstone is an irresponsible, profit-driven, and self-proclaimed international platform. At crucial moments, their deposit and withdrawal channels malfunction frequently, whether intentionally or not, designed to cause losses for clients. My bank card was frozen, and then I was asked by the police to sign a guarantee – I tolerated all that. In the end, they only compensated me for 40% of my losses. After that, they stopped replying to emails and refused to communicate, only responding with "contact legal counsel" and "compliance." I hope everyone will be wary, and I hope the platform can help me recover my losses of 22,700.

Unable to Withdraw

Maxpro365

Maxpro365 is a scammer. I invested over 600000 rupees on this platform and lost all my funds. The submitted deposit of $209.73 is currently in Pending status and the funds have not been successfully received. I have sent multiple emails to the authorized party and their senior management, but I have not received my money back.

Resolved

TOPFX

My account was terminated on 11/05/2026 and my remaining balance of USD 4,253 was withheld. I had been trading normally for several months as a strategy provider on cTrader, generating consistent profits for my copiers through regular trading activity including wins, losses and stop losses. TopFX processed my withdrawal of USD 2,100 on 07/05/2026 without issue. Five days later my account was terminated and remaining funds blocked. Their official email stated the reason was that I had withdrawn more than I deposited – which is not a valid clause in their Terms and Conditions. As a strategy provider, my trading performance was fully transparent and verifiable. Despite generating strong returns for followers through legitimate trading, my account was terminated and funds withheld without valid justification. I have submitted a formal settlement request which was rejected. TopFX then offered a settlement of only USD 500 for my balance of USD Total: $4253 ($1500 in account, $2753 in wallet)

Account frozen

pepperstone

Pepperstone is an irresponsible, profit-driven, and self-proclaimed international platform with a black heart. At crucial moments, their deposit and withdrawal channels malfunction frequently, whether intentionally or not, designed to cause losses for clients. My bank cards were frozen, and then I was asked by the police to sign a guarantee – I tolerated all that. In the end, they only compensated me for 40% of my losses. After that, they stopped replying to emails and refused to communicate, only responding with "contacting legal counsel" and "compliance" – something they learned from domestic new energy vehicle companies. I hope everyone will be vigilant, and I hope the platform WikiFX can help me recover my losses.

Unable to Withdraw

CMC MARKETS

This year, the CMC MARKETS platform started advertising in China, claiming to have opened a digital currency channel and touting its advantages. I naively believed their lies and deposited tens of thousands of US dollars to trade. Things were fine at first when I was losing money, but later, when I started making profits, they blocked my account and wiped out all my earnings. It's a completely unscrupulous platform where you can only lose, not win. Please be vigilant and stay away from this platform.

Account frozen

pepperstone

I've been a pepperstone user for four years. Due to security issues with the platform's deposit and withdrawal channels, my bank card was frozen. The police even contacted me to come to the police station to write a guarantee. The actual loss due to the platform's problems was $41,250 USD, but the platform has only compensated me $18,550 USD. They've been stalling ever since, refusing to acknowledge their own problems. How can a platform not even provide basic security? The police had to investigate my deposits and withdrawals, and they're unwilling to even acknowledge the most basic actual financial loss, yet they still claim to be a top international platform?

Scam

PocketOption

my deposit not credited by upi may mail I’d s*****@gmail.com

Resolved

Jimifx

I am filing this complaint to warn traders about my experience. I deposited $56 via USDT (TRC20 network). Shortly after, my account was blocked and I could not access my funds. I attempted to communicate through: - Technical Support - Email - Telegram However, the issue remains unresolved to this day. After reviewing the company information, it was found: They are only registered in Saint Lucia (IBC), which is merely a business registration, not a financial brokerage license. There is no clear license from a strong regulatory authority like the FCA or ASIC. There are numerous repeated complaints from traders about difficulties or denials in withdrawal operations. I advise any trader not to transfer digital currency funds to platforms not bound by strong financial regulation. I request an investigation into the company's regulatory status and a formal clarification of its license status to protect investors.