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Subject: Forced Stop Out Under Abnormal Spread Conditions I am submitting a complaint regarding a forced stop out on my account with JustMarkets on 17/07/2026 at 22:00:10 while trading XAUUSD on a Pro account. My total exposure was 6 lots (3 Buy and 3 Sell positions, fully hedged). My balance was approximately $3000, with around $1800 as floating loss due to hedging, leaving about $1200 equity. Under normal conditions, a fully hedged setup should remain stable, as Buy and Sell positions offset each other regardless of price movement. However, all positions were closed simultaneously at the exact same second, and my margin level dropped to around 6%, which is highly abnormal. There were no major news events at that time. This suggests extreme spread widening or execution/pricing irregularities. I request a full investigation, tick data, execution logs, and a clear explanation, along with compensation review if any issue is confirmed. Sincerely, عدي ابو فرحانه

FX2668805874 2026-08-02 06:34

Oman

FX2668805874 2026-08-02 06:34

Oman

Forced Liquidation

zenstox

My experience with Zain

Forced Liquidation My experience with Zain

My experience with Zain Stock was very disappointing. I initially deposited $500 and later withdrew half of it. After that, I deposited approximately $4,800 and was able to generate profits exceeding $20,000 through trading. I was assigned a financial advisor named Mohammed Al Sheikh, who repeatedly advised me to open positions that exceeded the appropriate margin level for my account. Following this advice ultimately resulted in a margin call and the complete loss of my account balance. In addition, I had previously submitted a withdrawal request for $6,000 in profits, but the withdrawal was never processed, and I did not receive the funds. This review reflects my personal experience. I hope the company improves its handling of client accounts, provides responsible trading guidance, and processes withdrawal requests in a timely and transparent manner.