Severe Slippage

TRIDENTPRO FUTURE

I would like to share my experience with TridentPro regarding a hedging trading arrangement involving XAU/USD positions. I was introduced to a strategy where simultaneous Buy and Sell positions were opened on XAU/USD, supposedly to earn from positive overnight swap fees while keeping the trades hedged. The arrangement was presented as low-risk and legitimate. The introducer also appeared closely connected to the brokerage, and I was informed that IBs (Introducing Brokers) were allowed access to parts of the system to assist in client KYC approvals, which increased my confidence. However, on 25 August 2025, immediately after the forex market opened, the positions suffered severe losses and resulted in margin calls. Despite being hedged, the losses escalated rapidly within a very short time, leading to substantial financial damage. Collectively, we lost more than USD 400,000.

Severe Slippage

MCPRIME

The market opened high today but then plummeted, resulting in severe slippage. Please see the picture.

Severe Slippage

JRFX

Complaint Target: JRFX (Member No. 084, AA, Hong Kong Gold and Silver Exchange) When trading spot gold with your member JRFX, I discovered discrepancies in execution results across different accounts using the same platform, market data, and stop-loss price: My account, opened on the official website and on the Hong Kong server, had its stop-loss at 4722 significantly slipped to 4711 before execution. My account, opened through an agent on the same platform and on the London server, had its stop-loss at 4722 executed normally. I suspect the platform is assigning different trading backends to different clients, deliberately amplifying slippage for retail investors by exploiting liquidity gaps, violating fair trading rules. I hereby request your organization to review the tick data and order execution logs of both accounts to protect investors' rights to fair trading. Attachments include: screenshots comparing execution results, market data charts, and order logs.

Severe Slippage

Upway

With two Upway accounts, both set with stop-loss orders, one closed near the stop-loss level, while the other experienced a significant slippage of about 13 points, resulting in substantial losses.

Severe Slippage

Gold Fire

The slippage was severe. What's more, I'm unable to withdraw the profit and commission rebates. The platform's backend just blocked them directly. It's a scam platform.

Severe Slippage

VALUTRADES

If it were just a minor slippage on an occasional day, I could understand. But each slippage is severe, often ten or twenty points, and I always set stop-loss orders. Therefore, the loss caused by severe slippage isn't my fault. If I have to bear the loss, what's the point of setting stop-loss orders? The platform completely shirks responsibility, claiming it's due to market conditions. How can we, as clients, have our legitimate rights protected when trading on your platform?

Severe Slippage

AIPRIME

Severe slippage, customer service unresponsive, losses borne entirely by the investor. Don't trade with this platform anymore, it's a total rip-off.

Severe Slippage

pepperstone

It's not just once or twice that the order was executed outside the candlestick chart range. It's hard to understand why this price point has surged so dramatically—making a mere 0.01 lot profit from a small trade. What exactly are you doing, pepperstone?

Severe Slippage

Upway

The platform Upway, on April 20, at 7.43 points, liquidated my long-short lock order at the non-existent market price. It had been open for more than an hour, and their spread was 20. Their customer service explained that the investigation was expanded to 354 points at this time. This was simply a serious manipulation of prices and spreads. Which platform has such a big spread, and it has been open for nearly two hours. On April 20, 07:43:17, 4 of my orders were liquidated, two long orders were liquidated at 4759.32, 4765.14, and short orders were liquidated at 4768.68, 4768.65. Moreover, the highest point of the K-line market at 7.43 at this time was only 4765.57, which was not at all the price of 4768.65. This is simply a scam. Very unfair. This resulted in me losing money, and this was one of them. I suffered unfair treatment many times, with a total loss of 4,300 US dollars. I need Upway to compensate me for my principal of 4,300 US dollars.

Severe Slippage

Upway

Slippage was frequent. The most outrageous time was when I hedged and a $16 difference resulted in my account being wiped out. Another time, there was a 500-point difference in silver prices before the market closed.

Severe Slippage

OTSO

The platform's spreads were initially around 26, which stabilized, but later fluctuated abnormally to 30-35 with extremely high slippage. I sent an email, but received no response and no one addressed the issue. The entire page was filled with slippage data. This is how a new platform treats people! I urge you to be cautious when opening an account with the platform.

Severe Slippage

EBC

My EBC account was banned after claiming for the slippage, and now I can't log in at all.

Severe Slippage

GRAND MARKETS

On March 18, 2026, at 18:35, I placed a stop sell order for 1.39 lots on gold at 4973.79. The order was filled at 4959.99—a price the candlestick never even reached. This resulted in a massive and unjustifiable slippage of 13.79 pips. While some slippage is understandable, 13 pips is outrageous and a blatant scheme to steal from clients. Within 2 seconds, the price returned to 4967, but my account was instantly liquidated. This platform is a scam—stay away!

Severe Slippage

amari Capital

Amari Capital experienced multiple slippage on January 26-27, 2026, which resulted in significant trading losses for me. The stop loss was triggered, but the same situation also occurred when the stop loss price did not reach the target price.

Severe Slippage

OTSO

Using fake market quotes, there is actual hidden manipulation

Severe Slippage

SaracenMarkets

they closed my buy sell positions without me closing either one and caused my account to be margin called return my funds if there is good faith I will delete all negative comments on social media

Severe Slippage

Upway

Trading Instrument: London Silver Trade Size: 0.05 lots Open Price: 76.973 (Buy Order) Take Profit Price: 78.5 Stop Loss Price: 76.6 One minute after market open, the quoted price range was: High 78.485, Low 76.594. However, the platform's actual closing price for my position was 75.489. This price is far below both my preset stop-loss level and the market's quoted low, indicating serious misconduct by the Jinrong Zhongguo platform. The fact that the market's high and low were so close to my take-profit and stop-loss levels suggests potential manipulation of the quoted prices. Furthermore, the pricing at that time showed significant discrepancies compared to other platforms. I formally request your complaint platform to investigate this matter.

Resolved

Amillex

After depositing funds, I experienced severe slippage—both when opening and closing trades. After just a few transactions, it became clear that the trading environment was extremely poor. When I attempted to withdraw, I was informed that my trading volume must reach at least 0.4% of my deposit amount; otherwise, 2% of my deposit would be deducted from the withdrawal. In short, they force you to lose money on their platform. If your losses aren't "enough," they simply deduct it by force. Either way, you are not allowed to walk away with your full principal—let alone any profit.

Severe Slippage

AIPRIME

My trading account is 680****. Order number: 2372951. I traded 1.22 lots of gold at platform time 2026.1.23 23:55:49. The quoted price for the order was 4988, and the execution price was 4985.84 (3 pips slippage). The platform closed the position at 23:58:50. The closing price was 4995.02 (7 pips slippage). The platform's slippage is too outrageous. In just one second, the difference between execution and closing was 10 pips. The first time I emailed to negotiate, they asked me to provide information. After I provided the funds, the platform never responded to me. Such severe slippage is the platform's fault, and the unwillingness to resolve the issue also lies with the platform.

Severe Slippage

Upway

At 5:59:22, my locked positions were simultaneously liquidated. The short position closed at 5369, while the long position closed at 5382—a difference of over 13 points. My $32,000 balance vanished instantly.