Severe Slippage

pepperstone

The platform is really garbage; it's already a contract for difference; the slippage on buying and selling is quite high; I tried more than a dozen orders in a row and they were all the same; whoever trades gets killed; I've been using it for three or four days; there are no issues on normal trading days; on weekends it is like this, and I feel the platform deliberately adjusts it in the backend; anyway, just avoid this trap. The sharp Bitcoin drop around noon on October 8 was also very problematic; I checked Futu and several other online platforms, and the lowest BTC prices were all different from the lowest price on the Pepperstone platform; this caused me to be directly liquidated; I originally had over 700 US dollars and bought 0.5 lots, and a sharp downward wave directly force-liquidated my position;

Severe Slippage

VORBIX MARKETS

I deposited $1,000 and won $1,300, but the platform’s slippage of several hundred pips meant that opening a 0.2-lot position resulted in an immediate loss of $50–$60. I contacted customer service but received no response, and my messages on the platform went unanswered. This is clearly a scam—please steer clear. This platform is completely unregulated and is definitely a scam platform.

Severe Slippage

MTF

我在明德金融（MTF）交易時感覺到明顯的訂單執行延遲（Latency/Delay）, 估計是做市商（B-Book）模式，也就是平台自己與客戶做對手盤（你賺平台虧，你虧平台賺）. 如在美國非農/CPI 公佈時滑價超過$10, 是非常典型的對賭平台（B-Book）惡意拉大點差、卡訂單、收割客戶短線利潤的後台操作. 而試過幾次公佈數據時賺錢, 其後就收到明德的 WhatsApp 通知, 數據公佈日價格波動大要小心, 跟著的在數據公佈日的滑價就越來越大, 現在已冇玩明德, 所以講講經驗. 翻查資料, 香港金銀業貿易場 (CGSE)：AA 類 194 號行員 ***金銀業貿易場只是香港本地的黃金「行業協會」，非政府官方監管機構。行員可以合法提供對賭（做市商）盤，且貿易場不具備對客戶虧損強制賠付的法律權力。*** 香港海關牌照（反洗錢登記） *** 持有香港海關貴金屬及寶石交易商 A 類註冊（註冊號：A-B-23-07-00744）。此牌照僅用於監督其黃金實貨與資金進出是否符合「防洗錢」條例，完全不監管任何網上保證金交易、不監管操縱點差、不監管不合理滑價.*** 希望各位小心!

Severe Slippage

Amillex

A normal slippage of around 1 pip is acceptable. I placed an order three days ago—I slipped by more than 3 pips on entry and more than 3 pips on exit. They say it’s because clients are trading during peak hours, but I’m not trading at resistance or breakout levels—am I supposed to just trade blindly in a ranging market? If I’m not making money, why am I even trading? Last year, when the server wasn’t overloaded, it worked fine, but the slippage lately has been absolutely terrible. During the major Nonfarm Payrolls report, slippage hit over 50 pips. I’m asking—is there any other platform that’s this terrible? Don’t tell me “everyone experiences this during Nonfarm Payrolls.” I’ve been trading forex for many years, and even when the market was more volatile than yesterday during major Nonfarm Payrolls reports, I’ve never seen slippage exceed 30 pips. Avoid these small, shady platforms—if you can’t afford to invest in a server, don’t ruin traders.

Severe Slippage

Upway

The slippage during last night's nonfarm payrolls report was too severe—my stop-loss was set at 4,460, but the price slipped to 4,412.

Severe Slippage

FBS

On September 4th, 2026, I opened a buy order of 0.01 lot XAUUSD at price 4465.36. I explicitly modified and secured a Stop Loss (SL) at 4465.91.As proven by my MT4/MT5 local journal log at 20:28:37, the server strictly responsed: "accepted modify BUY 0.01 XAUUSD -> sl: 4465.91, tp: 4505.00 done". This means my stop loss instructions were properly uploaded and acknowledged by FBS servers.However, just 2 minutes later, the platform breached the contract and triggered the execution at an absurd price of 4412.86, causing an impossible loss of -$52.50 on a tiny 0.01 lot size. There was absolutely NO such price drop to 4412 on global raw market data during that timeframe.This is a severe quotation error, server lag, or a malicious internal candle manipulation. I request a full correction of the execution and a refund of the

Severe Slippage

WEBY MARKETS

To anyone planning to use this broker, please be careful and don’t be fooled by their deposit bonus. This platform was newly established and is completely unlicensed. I am one of the clients who suffered a loss of around $175 USD. I took an entry around 4386 based on TradingView. However, when I entered on WebyMarket at the current price of 3671, the candle immediately shot up. Meanwhile, TradingView showed no such upward move and remained unchanged. RED FLAG WEBYMARKET.

Severe Slippage

Warren Bowie & Smith

Sarai Chavez and Jose Chavez (Mexicans) have been the ones assisting me. They’ve told me how to close out trades in order to make a profit; they’ve made me deposit more than $5,000 in order to generate trading profits; they’ve called me several times a day; and while I watch my account balance drop, they ask me to invest more. There’s confusion among the employees, and they can’t seem to agree on anything. Furthermore, I can’t make withdrawals from the account because there supposedly isn’t enough capital available for withdrawal. They made me close profitable trades. Then I demanded that they change my advisor because every time I logged in, he made me lose money. They started asking me for more money so I could supposedly make a withdrawal. I told them no, and they began providing terrible customer support—they don’t answer my calls, and I keep getting messages saying I can’t withdraw the little money I have left in the account. Now I have no way to get my money back.

Severe Slippage

GeGold

Both opening and closing positions result in slippage, which is a fixed value set by the platform. The slippage always works against you—when you close a position that’s showing a small profit, the slippage turns it into a loss. When I asked customer service, they said it was just normal market volatility. Once or twice is understandable, but having a fixed slippage of several pips on every single trade—both opening and closing—is just outrageous.

Severe Slippage

First Gold

《First Gold Agent Abnormally Expands Slippage (Spread) and Illegally Closes Positions, Causing Account Blowout Losses, First Gold Refuses to Assume Joint Liability》 Core Complaints and Demands: 1. Serious infringement under brand endorsement 2. Your company must assume joint supervisory responsibility 3. Demand rectification and compensation If your company ignores this, I will formally submit the complete chain of evidence of your company's "conniving offshore subsidiaries/agents to use licensed credibility for illegal trading" to the Hong Kong Gold Exchange, the Hong Kong Securities and Futures Commission, and the Hong Kong Customs, and simultaneously expose it on global third-party financial rights protection platforms.

Resolved

Amillex

Slippage was extremely high. The customer service was unreliable and there were frequent delays.

Severe Slippage

Autu

At the same price point, I placed orders on both platforms. On that side, one stop-loss and one take-profit were triggered, but autu directly caused a total loss, and also gave me slippage loss. Contacting customer service only sends scripted responses, they don't care at all

Severe Slippage

Lite Finance

I am filing a formal complaint against LiteFinance。 On July 14, 2026, at 15:58–16:02 Server Time, I opened a Sell position on XAUUSD at 4034.23 with a Stop Loss set at 4037.13. Due to a sudden price spike (from ~4030 to 4095), my trade was closed at 4087.99 – resulting in a slippage of 50.86 dollars from my Stop Loss on a 0.01 lot position. I received an official Daily Confirmation statement from LiteFinance where my Stop Loss is clearly recorded as [sl 4037.13] next to the trade entry. Despite this clear record, the trade was not executed at my specified Stop Loss level. When I contacted support, they blamed it on the CPI news release. I have confirmed that the CPI news was indeed released at that time (evidence from BabyPips attached). However, a slippage of 50+ dollars on a micro lot (0.01) is excessive and far beyond normal market conditions. I request that LiteFinance adjust the closing price to my original Stop Loss level (4037.13) or compensate the excess loss of 50.86 USD.

Severe Slippage

Upway

The market opened at 6:01 AM. The highest price in the chart between 6:01 AM and 6:02 AM was 4179.08. I had a short position at 4175.03, and my stop-loss order was placed at 4175. The actual closing price was 4179.83! Last weekend, the financial platform closed 15 minutes early, which caused the position not to be closed in time at the end of the trading day. On the morning of July 6th, there was severe slippage at the opening, with a spread of over 300 points, resulting in automatic closing of the position.

Severe Slippage

Switch Markets

market manipulation through a severe slippage caused my stop-loss. I raised the issue immediately and spent more than a year following up with their support team. Despite repeated promises that the case would be reviewed, no meaningful explanation or resolution was ever provided.

Severe Slippage

TRIDENTPRO FUTURE

I would like to share my experience with TridentPro regarding a hedging trading arrangement involving XAU/USD positions. I was introduced to a strategy where simultaneous Buy and Sell positions were opened on XAU/USD, supposedly to earn from positive overnight swap fees while keeping the trades hedged. The arrangement was presented as low-risk and legitimate. The introducer also appeared closely connected to the brokerage, and I was informed that IBs (Introducing Brokers) were allowed access to parts of the system to assist in client KYC approvals, which increased my confidence. However, on 25 August 2025, immediately after the forex market opened, the positions suffered severe losses and resulted in margin calls. Despite being hedged, the losses escalated rapidly within a very short time, leading to substantial financial damage. Collectively, we lost more than USD 400,000.

Severe Slippage

MCPRIME

The market opened high today but then plummeted, resulting in severe slippage. Please see the picture.

Severe Slippage

JRFX

Complaint Target: JRFX (Member No. 084, AA, Hong Kong Gold and Silver Exchange) When trading spot gold with your member JRFX, I discovered discrepancies in execution results across different accounts using the same platform, market data, and stop-loss price: My account, opened on the official website and on the Hong Kong server, had its stop-loss at 4722 significantly slipped to 4711 before execution. My account, opened through an agent on the same platform and on the London server, had its stop-loss at 4722 executed normally. I suspect the platform is assigning different trading backends to different clients, deliberately amplifying slippage for retail investors by exploiting liquidity gaps, violating fair trading rules. I hereby request your organization to review the tick data and order execution logs of both accounts to protect investors' rights to fair trading. Attachments include: screenshots comparing execution results, market data charts, and order logs.

Severe Slippage

Upway

With two Upway accounts, both set with stop-loss orders, one closed near the stop-loss level, while the other experienced a significant slippage of about 13 points, resulting in substantial losses.

Severe Slippage

VALUTRADES

If it were just a minor slippage on an occasional day, I could understand. But each slippage is severe, often ten or twenty points, and I always set stop-loss orders. Therefore, the loss caused by severe slippage isn't my fault. If I have to bear the loss, what's the point of setting stop-loss orders? The platform completely shirks responsibility, claiming it's due to market conditions. How can we, as clients, have our legitimate rights protected when trading on your platform?