Severe Slippage

HFM

Severe slippage, a trade had a stop loss set but when it was triggered, it did not match the previously set order, the broker deducted 3 of my stop loss orders, losing 210 pips

Severe Slippage

SaracenMarkets

they closed my buy sell positions without me closing either one and caused my account to be margin called return my funds if there is good faith I will delete all negative comments on social media

Severe Slippage

Upway

Trading Instrument: London Silver Trade Size: 0.05 lots Open Price: 76.973 (Buy Order) Take Profit Price: 78.5 Stop Loss Price: 76.6 One minute after market open, the quoted price range was: High 78.485, Low 76.594. However, the platform's actual closing price for my position was 75.489. This price is far below both my preset stop-loss level and the market's quoted low, indicating serious misconduct by the Jinrong Zhongguo platform. The fact that the market's high and low were so close to my take-profit and stop-loss levels suggests potential manipulation of the quoted prices. Furthermore, the pricing at that time showed significant discrepancies compared to other platforms. I formally request your complaint platform to investigate this matter.

Severe Slippage

Amillex

After depositing funds, I experienced severe slippage—both when opening and closing trades. After just a few transactions, it became clear that the trading environment was extremely poor. When I attempted to withdraw, I was informed that my trading volume must reach at least 0.4% of my deposit amount; otherwise, 2% of my deposit would be deducted from the withdrawal. In short, they force you to lose money on their platform. If your losses aren't "enough," they simply deduct it by force. Either way, you are not allowed to walk away with your full principal—let alone any profit.

Severe Slippage

AIPRIME

My trading account is 680****. Order number: 2372951. I traded 1.22 lots of gold at platform time 2026.1.23 23:55:49. The quoted price for the order was 4988, and the execution price was 4985.84 (3 pips slippage). The platform closed the position at 23:58:50. The closing price was 4995.02 (7 pips slippage). The platform's slippage is too outrageous. In just one second, the difference between execution and closing was 10 pips. The first time I emailed to negotiate, they asked me to provide information. After I provided the funds, the platform never responded to me. Such severe slippage is the platform's fault, and the unwillingness to resolve the issue also lies with the platform.

Severe Slippage

Upway

At 5:59:22, my locked positions were simultaneously liquidated. The short position closed at 5369, while the long position closed at 5382—a difference of over 13 points. My $32,000 balance vanished instantly.

Severe Slippage

ALIGN MARKETS

When placing an order, I clicked once and inexplicably two orders appeared. The price instantly and bizarrely dropped by $40, triggering a margin call and even resulting in negative balances. Upon verification, other platforms showed no such price at the same time—the price had severely deviated from the normal range. I wrote to request a refund, but the address could not be found. As mentioned earlier, I've added a comparison chart showing the severe deviation from normal data and other platforms' data, which ultimately led to my significant losses.

Severe Slippage

ALIGN MARKETS

The price then plummeted by $40 in an instant, triggering a margin call and resulting in negative equity. Verification showed no other platforms displayed this price at the same time, indicating a severe deviation from normal market conditions. A request for reimbursement was submitted, but the address could not be located.

Resolved

HFM

i make my deposit today and open positions depending on bonus supercharge 100% and price go up in profit and hfm closed my position and say bonus can’t loss or make any help with account and close my position with loss

Severe Slippage

HFM

This trader is a fraud. I wanted to open a position on MT5 but couldn't. Then I opened a position on the HFM app. I had a floating profit, but suddenly an error occurred when I wanted to take profits. Suddenly, I lost a lot of money on January 27.

Severe Slippage

VOLNEX

Account id:7**** Date - 19/01/2026 Time - 4.50AM IST I am writing to raise a formal complaint regarding a serious technical issue observed on your trading platform. On XAGUSD (Silver vs USD), M5 timeframe, an abnormal long downside wick appeared on the candle which does not align with market price movement or other reliable market data. Due to this unexpected wick, my stop loss was triggered, resulting in my account being completely blown. I strongly believe this loss occurred due to a platform error / price feed issue, not due to normal market volatility. I have attached a screenshot of the chart clearly showing the abnormal wick for your verification. Details: - Instrument: XAGUSD - Timeframe: M5 - Issue: Abnormal downward wick / price spike - Impact: Stop loss hit incorrectly → account wiped out - Evidence: Screenshot attached

Resolved

Pocket Broker

This app won't let me withdraw my money, and the money is being held.

Resolved

i SECURITIES

Slippage issues persist without resolution. Withdrawals are slow. Unexpected losses of thousands of UTH occur without any explanation. You're left completely in the dark about what happened.

Severe Slippage

Upway

I was hedging my entire position, and they still forced me to liquidate? They're making me pay $120?

Resolved

NPE Market

Greetings: I opened an account on November 19, 2025 at the NPEmarket exchange and broker. After verifying my identity, I charged my account. I was given $10, $350, and a $2 bonus from the broker. After a few days of trading, on Friday, November 28, my account reached $23,000. Unfortunately, at 4:00 PM on Friday, without any message from the broker or any email from the broker, my account was completely blocked and suspended.

Severe Slippage

GMI

Black platform GMI, give me justice and return my hard-earned money! On the afternoon of November 28th, the exchange experienced a system outage, leading to endlessly widening spreads. Instead of maintaining orderly market conditions, the market maker excessively widened the spreads, causing my entire account to be liquidated. This was my first time trading, and I encountered this disaster. The platform has been utterly negligent. I communicated with my IB, who said they were discussing compensation with the platform, but days have passed with no update. Left with no choice, I must file a complaint to defend my rights. My IB also told me the platform decided to compensate by crediting the deposit amount for account cme1*** to the trading accounts. The so-called "compensation" amounts are shown in the attached image: 85 cents, 82 cents, 89 cents. Is this compensation? It's more insulting than offering nothing—are they treating us like beggars? The credited amount isn't even enough to cover the negative balance caused by the forced liquidation. Isn't this just moving money from one pocket to the other? What's the point? Is this their way of wiping the slate clean? Furthermore, they claim they will only compensate for orders held overnight from the 27th to the 28th. This is absurd! The incident happened at 4:14 PM on the 28th. Using the 27th as a reference is completely unreasonable. It seems you make all the rules, leaving us investors and users with no say at all. GMI, return my hard-earned money! Also, regarding the orders executed during the outage, I requested the transaction reports to verify if they were routed to the exchange, but you failed to provide them. With the network connection down, how could they have been routed? My account was liquidated by your internal system's excessively widened spreads—you wiped it out clean and are now evading responsibility by blaming the CME exchange's "stability." A broker's duty is to maintain a stable trading environment and ensure orders are smoothly routed to the exchange, not to make excuses when problems arise. I implore the relevant authorities to uphold justice for retail investors like us. Return my money, and I'm done trading. The total amount is $1,500 USD.

Severe Slippage

Upway

UpwayThis Upway platform poses significant risks. It displays discrepancies with international London gold prices and experiences frequent lag issues. It lured me into depositing gold with promises of rewards, resulting in a loss of $2,200. I request regulatory authorities to address this matter.

Severe Slippage

GMI

Trading Account: Slippage and Spread Widening Complaint Complaint Details: This account operates with an EA. The quoted spread consistently remained within 30 pips, yet each trade entry and exit widened to tens of dollars. This caused the EA to place duplicate orders, ultimately resulting in a margin call. Claim: Seek compensation for all losses incurred due to spread issues, or directly restore the account to its net value at the morning market open.

Severe Slippage

9X markets

I opened a XAU/USD trade. I was so devasted as it has never happened before I placed a long order for XAU/USD at 1.0820. The market was volatile at the time, but the actual transaction price jumped to 1.0863, a slippage of 43 points! You should know that the slippage of similar market conditions on compliant platforms usually does not exceed 10 points. What's worse is that on the day of the Federal Reserve's interest rate decision this month, I set a stop-loss order for EUR/USD at 1.3650, but the actual stop-loss order was executed at 1.3/15, a slippage of 65 points, which directly caused me to lose $2,800 in one order. I submitted a withdrawal application for $2,000 and waited for a full 10 days. All Indian investors are advised to stay away from such a black platform that relies on slippage to cheat money

Severe Slippage

GMI

The GMI platform maliciously executed trades with slippage, causing the entry price to severely deviate from the real-time quote—a $40 discrepancy. This triggered my EA to repeatedly open positions, ultimately resulting in a complete margin call within two minutes! Moreover, the closing prices were at levels and points that never existed that day! Despite multiple communications, they refused any compensation and shifted all blame to market conditions! The lowest market quote that day was 4153. How could my long position have closed at 4130? This is malicious account liquidation! I demand full compensation from the platform!