Severe Slippage

MTrading

Issues with withdrawal.....minimum withdrawal requirements and excess charges on deposit. Low conversion rates for withdrawals and high fees for deposits

Severe Slippage

igold

There have been multiple instances of significant slippage during trading, and my feedback has not been addressed.

Resolved

GlobTFX

I have lost all my money due to a malfunction that occurred during my trades, which was the cause of my loss. The platform alone is responsible, and I want full compensation for the money I lost on 02/02/2025.

Severe Slippage

GlobTFX

The platform suddenly stopped working while I was trading, resulting in a loss of part of my funds, and I believe it was a fraudulent act.

Severe Slippage

GlobTFX

I have lost a lot of money because I couldn't close the trades.

Severe Slippage

GlobTFX

The server crashed worldwide during an open trade and I lost almost all of my money.

Severe Slippage

GlobTFX

Please address the technical issues and compensate for our losses as soon as possible

Resolved

GlobTFX

Loss, I demand compensation of 175 dollars

Resolved

GlobTFX

I have suffered a loss due to this malfunction.

Severe Slippage

Evest

I followed all the instructions of the account manager. He always encouraged me to deposit more money. He refused to let me withdraw my funds and would say to me, "We want to take advantage of market movements." I would tell him to close the trades so that the market wouldn't go down, but he would say to me, "Don't worry, if there's anything, I'll talk to you." But in the end, I lost all my money. And of course, the account manager withdrew once he was sure that I had lost the money. I tried to contact him, but another manager contacted me and informed me that they wanted to compensate for the loss and to do so, I should deposit more money. All of this, of course, happened for one purpose, which is for them to steal the money, but in a professional way. I advise everyone to be careful with your money, do not invest with them, not even a penny. A professional method of theft, in every sense of the word.

Severe Slippage

IUX

I am very disappointed with this broker's service. I experienced a very unreasonable difference in order closing prices. I closed the Buy position at the price of 2677.11, but the broker actually closed it at the price of 2676.77, even though market conditions at that time were stable without significant fluctuations. This caused my balance to decrease unfairly to the point of experiencing losses. When I submitted a complaint and included evidence, my complaint was ignored and only given general reasons such as slippage, without any attempt to explain or prove the matter in detail. As a broker that claims to use a Market Execution system, transparency and accuracy in price execution are very important. However, this experience shows indications of practices that are detrimental to customers. I do not recommend this broker to anyone. If you prioritize honesty and transparency, you should look for another broker who is more trustworthy.

Resolved

GlobTFX

I incurred losses due to the high spread on the platform, with no stop loss available on the platform, resulting in significant losses for the client.

Severe Slippage

TradeEU

BE CAREFUL. Lost 100k+ in one month we fully understand that trade can be a loss but problem with this company is that they take decisions on ALL deals and then you had to fix problems yourself by just adding funds, one after the other until you reach to a point of losing ENTIRE account. this is a general feedback and not just mine. different account managers will call you after each loss, he will show that he can help and recover but it will have same end, "more funds" I recorded calls to support me now with my legal case. AGAIN, BE CAREFUL and DONT TRUST

Severe Slippage

Alpari Comoros

Hello, how are you? I worked with Alpari broker and about $10,000 of my capital was lost due to the drastic changes they made in the market and I was not aware that it could be tracked. This is from you. I collected this capital with difficulty and I was paying my parents' living expenses. This company gave me profits for a while and after a while when the money increased, they zeroed out my account by manipulating the chart.

Severe Slippage

KVB

On November 19th at 01:14 AM, I noticed that the spread for gold on my account (20009765) had widened to $105 per lot. Initially, I thought it was due to high market volatility causing significant spread fluctuations. However, by 09:05 AM on November 19th, the spread still remained at $105 per lot. I contacted the platform's staff and customer service, who claimed that such widening of the spread was normal and that the MT4 displayed spread should be considered accurate. From inquiries with friends, I learned that the spreads in other people’s accounts had not widened. By 21:13 on November 19th, the gold spread had terrifyingly widened to $325 per lot. Closing positions at this point would cause tremendous losses to my profits. The platform's customer service did not assist in resolving this issue; instead, they delayed responses. Eventually, I had no choice but to close positions, resulting in tens of thousands of dollars in losses. I am extremely disappointed with KVB's actions and decided to cease trading with KVB and submitted a withdrawal request on November 20th. The shameless platform KVB continuously delayed my withdrawal process; every time I contacted customer service or the account manager, they would pass responsibility back and forth. Their treatment of Chinese investors is utterly disgraceful; it’s a scam platform that employs underhanded tactics to reduce client profits when making money.

Severe Slippage

IC Markets

My account number: 80041883. After trading EURUSD on December 2nd, I found severe slippage in all orders, leading to losses and inability to close positions. The platform doesn't support video uploads, so I recorded a video on December 3rd to test the slippage. During the tests conducted that day, I still experienced severe slippage, including during closing of positions. This kind of slippage occurred even when there was no market fluctuation, which I believe indicates technical issues and faults on the part of the platform.

Severe Slippage

IQTrade

Slippage, it's terrible. I entered the fluctuating doge with a $20 fund, set the stop loss at $5 according to the platform. But when it was about to touch $5, I changed the stop loss to $7. And confirmed by the platform, strangely the candle reversed and went up. I noticed that the P/L was already profitable, but my position didn't move. I was surprised, why did the P/L move up but my position didn't? I opened a position and it was already in loss at $5. I went back to the chart and realized that it was already a loss. Okay, that's what happens when you're a scalper, always entering quickly. I changed the stop loss multiple times because the risk is high. If I want to reach the stop loss, I raise it higher. But when I entered the second time with $14 remaining, I set the stop loss at $5 according to the platform. Before the candle reached $5, I raised it again to $9. It reached the limit, so there was $5 left. But strangely, it was stopped out with 0.000 USD. It's terrible, I suggest not using this broker, seriously. I was interested in this app just because of the low spread.

Severe Slippage

JRJR

Today's opening trend pulled down to 2689 points, international gold price dropped to a minimum of 2704. Everyone, be cautious. Is there a solution for scam platforms?

Severe Slippage

IVY Markets

The exchange requests clarification on the initial issue of requiring players to deposit multiple times. When depositing nearly 1.4k, they receive a bonus. However, when players try to withdraw their funds, Tấn Sơn on the other side requires them to trade 3.6 lots. Even after completing the 3.6 lots, they still cannot withdraw. Tấn Sơn then states that the funds will be transferred to another account. I accepted the loss and wanted to withdraw the remaining coins, but Tấn Sơn requested that I place a buy order for 1 lot and a sell order for 1 lot, following their instructions. They would then cut any negative orders and place another green order to recover the capital. However, immediately after, the price difference of nearly 800 units caused me to lose all my account balance, leaving only 89 units. When I asked why, Tấn Sơn remained silent and deleted all the messages they had requested me to perform. I hope to receive an explanation from IVY Exchange.

Severe Slippage

M4Markets

This platform intervenes in prices when news is released, so be careful, the spread widens dramatically.