Amount resolved within one month(CNY)
¥1,059,992
Number of People Resolved
15,398
skyfall
January 29, 2026: Gold prices plummeted, causing the MT5 platform on iOS to freeze.
This prevented me from closing profitable positions, resulting in a margin call. Upon logging into the XM website, I found no margin call-related orders listed in the trading notifications. I have submitted the MT5 logs to customer service. Total loss: 1,236.31 USD. Customer service responded stating three orders lacked timestamps, but these three orders do not exist on my end. Compensation negotiations are ongoing.
XM
FX1275037472
If you don't make a withdrawal for over two weeks, your account will be frozen.
I had $4,010 in my account. I requested a withdrawal on December 17th. I kept contacting customer service, and they kept saying it was being processed. Then on January 2nd, they canceled my entire account. I can't even log into the user center anymore. Out of the $4,010, $1,200 was my principal. TMGM is deliberately scamming people and refusing to process withdrawals.
TMGM
FX1359279435
Exposed the black platform UItima Markets. Customers make profits normally and no withdrawals are made! ! !
1. Platform official website: https://www.ultimamarkets.asia/ 2. My real name is exposed! My name: Zhang Chen, MT4 account: 820711. Tel: 18001867702. The black platform UItima Markets was exposed profits were directly deducted, and losses were borne by the customers themselves! Profit amount: US$7,070 (negotiations have been ongoing for more than a month, with no results) 3. Salesman’s WeChat ID: D609815186 4. Specific situation: I am simply betting on market data, and I have confirmed with the platform business manager before trading that I can accept the market data! In the end, I got lucky and made a profit. But the platform directly deducts the profit! The last reason given: Because you can make too much with high leverage! Isn't it possible that such an excuse will not be given as long as you make money? The essence of foreign exchange margin trading is to use high leverage to conduct investment transactions with a small margin! Such malicious excuses make people speechless!!! 5. Later, it was said that only 300 lots of transactions would be required to make a profit. The purpose is to allow customers to keep placing orders until the position is liquidated! 6. My friend used to trade on their platform, betting on the market, and ended up losing money! Prove that it is a properly hacked platform, profits will be deducted directly, and customers will recognize losses themselves!!! The helpless act can only be exposed, please avoid being hacked!!! 7. Fund security: It has been claiming to be a subsidiary of VantageFX, which is shameful and a complete liar!!! (Profit and loss are shown below) 8. Current platform attitude: Don’t reply to emails, customer service said that they don’t have permission. I was blocked by a salesperson, a typical black platform!!
Ultima
NaifAhmed
Fraudulent for not refunding the amount
Fraudulent company for not responding and refunding the amount
Exness
WZQJ JUNJIE
The slippage is over 200 when the market opens everyday
The platform provider’s explanation is: Brother. This chart is a bank quote, and the displayed time is converted to MT4 at around 23:00. The liquidity was poor at that time, Look at the price of Ask (BUY), (near SELL orders to see the purchase price) Therefore, the price of Ask at the time was as low as 1.79441, and Bid (SELL) was as low as 1.79235 Ask didn't touch your price of 1.79264 at the time and didn't appear.
FXTRADING.com
GAIMINGHAOJINZHANG
I have been using the gmi platform, but now it is going to cease all operations.
I have been using the GMI platform, but now it is shutting down and notifying all of us to withdraw funds. However, the funds have not arrived for three or four days. Is there a risk of the platform collapsing or running away? Please resolve the withdrawal issue as soon as possible.
GMI
YONGMOZHIJING4654
The stop-loss level is not reached, so the position cannot be closed.
The stop-loss set at 4058 didn't trigger the position close. It only triggered at 4056, resulting in a loss of several hundred dollars.
XM
Sinta Fransiska
This broker stole all my profits.
I traded normally with this broker, but then they didn't allow my withdrawal, and after that they took all my profits because I was hedging. In terms of pattern, I didn't take any opposite positions, but this fraudulent broker stole all my profits and blocked my access. This broker is truly a fraud.
Vantage
FX2568662193
Withdrawal limits are not displayed in the software; they only mention them during withdrawal.
Withdrawal limits are not displayed in the software; they only mention them during withdrawal. Currently, deposits and withdrawals are unavailable with no prior notice. This appears to be a scam. I demand compensation for all my deposits plus deceptive damages totaling $5,000.
TMGM
bbts jesses
Illegally Frozen Withdrawals (Including Principal) by AXI for Nearly a Month
I am a registered client of AXI (AxiTrader Limited), with the registered email louis60@outlook.com and associated accounts 887 and 88****1. I opened an account on November 17, 2025, and deposited USD 20,941.64 on November 18, 2025, subsequently engaging in trading. On November 23, 2025, I submitted my first withdrawal request. The standard processing time is 1-3 business days. However, by December 3, 2025, I had not received the funds. Instead, both withdrawal requests were returned to my trading account. The AXI platform cited a "funds review" as the reason, demanding that I provide bank statements, proof of income, deposit receipts, and biometric verification. My deposit was made via cryptocurrency, and I had also requested a withdrawal to cryptocurrency. I fail to understand why the platform requires my banking information. Nevertheless, in urgent need of the funds and wishing to cooperate, I promptly submitted all requested documents and completed the biometric verification. As of now, I am still unable to resubmit the withdrawal request. Over the past week, I have repeatedly contacted the platform via email and through my IB/account manager to inquire about the review status. The relevant department either ignores my inquiries entirely or provides vague, non-committal responses, citing the ongoing review as an excuse. To date, my withdrawal remains in limbo. The account's profit is merely over USD 5,000. More critically, the account still holds my initial principal investment of USD 20,941.64. Given such illegal and non-compliant practices, what introducing broker would dare to cooperate with such a platform in the future? What investor would feel safe depositing funds? I call upon media friends to help expose this platform's misconduct by sharing my case. Simultaneously, I will commence legal proceedings to defend my legitimate rights and interests. I urge all clients to steer clear of this platform. If you've had a similar experience, please share your story in the comments below. Let us organize and stand together to protect our rights.
Axi
Amen5440
The stop-loss level is not triggered, and the position cannot be closed manually.
Severe slippage occurs, stop-loss orders fail to trigger, and positions cannot be manually closed.
XM
FX8444734812
Gold trading spread at 200. Can't exit the position I entered.
Gold trading spread at 200. Can't exit the position I entered. Unable to close the trade. Has XM gone under?
XM
Marcely Stanly Sumampouw
fraud
This broker is very dangerous. Suddenly there is a position entry that is opposite to the market without confirmation, endangering our accounts.
Exness
FX4201663708
Withdrawal restricted, withdrawal displays as failed, withdrawal page won't load.
Withdrawal restricted, withdrawal displays as failed, withdrawal page won't load. They claim I'm under internal restrictions for no reason, and keep blocking my withdrawals.
VT Markets
DINGMAO-GECHUANGQICHEMEIRONGXIAOJIE17376217776
Severe slippage
Customer service attitude is extremely poor. A 0.2 lot trade incurs over $60 in fees. The experience is terrible. I'm closing my account immediately. Hope this helps everyone.
AVATRADE
FX7082469992
System offline, unable to close positions
The server was down for over three hours, preventing connections and making it impossible to close positions. Even with profit targets set, positions did not close automatically, resulting in losses. A video recording exists.
Exness
FX2751172237
The chuck was not handled properly, so no compensation will be provided.
So cramped it's killing me
TMGM
FX2845529330
Unable to withdraw funds, scam platform
FXTM requires withdrawal accounts to use the same bank as the deposit account. However, the withdrawal bank options do not include the deposit bank, preventing withdrawals. Despite multiple reports to backend customer service, the issue remains unresolved. They claim to have forwarded it to the payment provider and ask for patience. After repeated inquiries, there is still no resolution. Be highly vigilant against fraudulent platforms and take precautions.
FXTM
FX3013013852
Unable to withdraw
Unable to withdraw
IEXS
FX3013013852
Unable to withdraw
Unable to withdraw
IEXS
¥1,059,992
Amount resolved within one month(CNY)
¥470,423,519
Accumulative Amount Resolved(CNY)
15,398
Number of People Resolved
39 day/case
Processing Speed