Unable to Withdraw

octa

One moment they claim all materials are ready for verification, then suddenly it's impossible to withdraw—it feels like a scam.

Scam

InstaForex

I opened a live trading account with InstaForex a few weeks ago and traded only for few days. During this short time, I made around 224 USD profit by trading XAUUSD and CL with a very small lot size (0.02). Suddenly, InstaForex deducted 215.5 USD from my balance. This was profit from my XAUUSD trades. There was no prior notice or clear explanation. I contacted their support team and also emailed the anti-fraud department. Their replies only mentioned a clause from their agreement. They did not show any specific trade numbers, execution logs, or proof that I violated any rules. I traded manually. I did not use any EA, robot, arbitrage strategy, or high-frequency trading. If a broker cancels a client’s profit, I believe they should provide trade-specific evidence. In my case, this was not done. Because of this experience, I do not trust InstaForex anymore. I am attaching screenshots of my trading history and email replies as evidence.

Unable to Withdraw

Zaffex

I have had money in my account for several months and I am unable to withdraw it.... Support is not responding.

Unable to Withdraw

Vantage

Mainland users are not allowed to register and verify, but previous users are neither verified nor allowed to withdraw funds.

Unable to Withdraw

GREAT GOLDEN BRILLIANT

Withdrawals have been unavailable since November 27th and have been continuously delayed.

Unable to Withdraw

Allied Top

It asked me for 250, then 500, and now 1000.

Unable to Withdraw

Bitso

I am unable to withdraw my cryptocurrencies, and agents are lying when they say I am not registered, even though all my details are there.

Others

SOOLIKE

Do not use this platform. They can delete transaction records behind the scenes to trigger margin calls, and then freeze your account so you can't log in.

Unable to Withdraw

GMI

The payment issued on December 18, 2025, has still not been received.

Unable to Withdraw

SOOLIKE

SOOLIKE terminated the partnership in November and replied via email: "Your refund request for account 3****2 has been approved. The refund amount is USD 2,981. Your refund is expected to arrive within approximately 15 business days. Please monitor the changes in your account funds." It has now been over 20 business days, but the refund has still not been received. Emails sent to the platform inquiring about the refund have also gone unanswered. We urge the platform to arrange the refund as soon as possible.

Unable to Withdraw

SOOLIKE

There's still money in there. They just deleted the account outright. How do I contact their customer service to withdraw funds?

Unable to Withdraw

Allied Top

630,000 yuan in funds cannot be withdrawn. It has now been 20 days. A few days ago, I consulted the online customer service, who kept telling me to contact my assigned representative. However, my representative is not responding to messages or answering calls. Now, the official website has even shut down the online chat window entirely, and all contact has been lost.

Unable to Withdraw

ACM

Far East Precious Metal brokerage, in partnership with ACM, is currently unable to process withdrawals. Funds requested for withdrawal on the 17th have not been received as of the 26th.

Scam

Warren Bowie & Smith

My father (aged 74) signed a contract in English with the company that owns the financial broker Warren Bowie and Smith. With the idea of multiplying his savings to leave a larger inheritance to his children, he deposited more and more money and in three months lost absolutely all his savings. He does not understand in the slightest how a broker works or the financial instruments he was buying and selling, always on the advice of a broker's representative, who dishonestly told him what to do and made him trade with enormous leverage. My intention is for him to immediately disassociate himself from that site and from any legal ties that could compromise him in the future. If anyone knows of legal advice that can help me interpret the signed contract and find the safest way to end this mess, I would greatly appreciate it. I remain at your disposal and look forward to hearing from you.

Severe Slippage

VAHA

VAHA garbage platform, severe slippage. The day's opening price peaked at 4501, yet my stop-loss triggered at 4506, resulting in capital loss.

Unable to Withdraw

MORPHER

Following a legitimate transaction, Morpher Labs GmbH (Austria, operating as Morpher) blocked access to our accounts and halted trading on the stock, preventing us from exiting our position. Approximately USD 400,000 remains inaccessible. This was not a trading loss, margin issue, or user error. Since then, there has been no written explanation, no defined release process, no timeline, and no meaningful escalation path. Posting this to document the facts and to see if others have experienced similar account blocks or trade halts.

Unable to Withdraw

MultiBank Group

As a MultiBank client, my MT4 platform now shows that my account has been restricted and suspended. Their account manager emailed me, stating that I needed to reapply for a new account on their official website to download a new MT4. After logging in and submitting the application, the system confirmed my submission was successful. Their customer service representative told me to wait for approval, but I have received no response since. My old account can no longer be used, and I cannot log in to their backend website either. Their support staff claimed my account had become dormant and was under regulatory scrutiny. I truly cannot understand why my account was locked. Although I trade infrequently, trading frequency is a matter of personal risk management—just like owning a car that’s rarely driven doesn’t mean the police should revoke your driver’s license. No country has such an unreasonable law. Moreover, I was never notified in advance about the reason for restricting my account, which also makes the procedure unlawful.

Unable to Withdraw

iFOREX Europe

Trash platform, won't allow withdrawals. Directly submitted identity verification failed, can't reach customer service.

Resolved

NPE Market

Hello I opened an account on November 19, 2025 at the exchange and broker NPEmarket and after authenticating my account I charged a $10, $350, $2 bonus from the broker belonged to me and after a few trading days on Friday, November 28, my account reached $23,000 and unfortunately on Friday at 4 p.m. without any message from the broker without any email from the broker on the curve My account was completely blocked and suspended I took out $500 blocking it too from you please do your best to get my money back Thank you and thank you

Unable to Withdraw

GMI

GMI has been a stable broker we've worked with for several years. Additionally, the withdrawal has not been credited to my account.