Others
Headway
Unable to open or close positions, in a floating loss state MT5 has no connection even though the network is good, just auto blacklist, lost twice in one night almost 300 dollars.
Others
HTFX
Can't even log in directly, it's like the website just pulled the plug on the internet.
Others
Xtreme Markets
luckily my deposit i had withdraw it in early stage but my total profit of USDT 49000+ was unable to withdraw and xtreme market had suspended my account
Others
YS GLOBAL
I can't access the YS website; they've directly run away.
Others
FULLERTON
I've been using Fullerton for several years and haven't encountered serious issues before. This time it's very disappointing. Suddenly, the account balance was wiped out, turned into negative. When I contacted the customer service email, the reply was that the trading behavior violated the company's 'Terms', the account money was recovered, and the recent four months of earnings were all invalidated. I really don't know how my account violated any terms, I have always operated trades personally, without using any third-party EA or automated trading. The company's practice is unacceptable. Please investors consider this platform carefully.
Others
Deriv
My account (CR5427736) was disabled in July 2024 with false fraud allegations. In Aug 2024, Deriv unilaterally withdrew USD 26,455 without my consent and shifted funds into an SVG wallet. After 13 months of delays, repeated excuses, and coercion to submit unnecessary documents (including Income Tax Return on 23 Aug 2025), Deriv finally processed the refund on 1 Sept 2025—but only after I escalated to regulators (LFSA, MFSA, BVIFSC, FSC Mauritius, SVGFSA, SCA Dubai). Compensation for financial losses, missed trading opportunities, medical costs, and reputational damage remains unresolved. Deriv breached its own Terms & Conditions on safeguarding, complaint handling, and transparency. Clients should be warned that the “Most Transparent Broker” award is misleading when refund and redress come only under regulatory pressure.
Others
CRM Trade
Money earned within the platform's rules cannot be withdrawn, and the platform has misappropriated client funds, with $1,500 in the account being seized by the platform.
Resolved
Headway
The deposit bonus you are they offer you will disappear in seconds due to the spreads alone on top of that you will find out that even if you're Account Ballance is fine they can remove your bonus mid trade and blow up your whole account like they did to me. I went from $230
Resolved
Headway
It's an absolute scam, as the deposit bonus they offer you will disappear in seconds due to the spreads alone, plus you'll find that even if your account is balanced, they can remove your bonus mid-trade and blow up your entire account like they did to me.
Resolved
Deriv
لم أتمكن من سحب أموالي من المشتقات، وهذا أمر سيئ، كنت أتداول وأسحب، ولكن متى حدث هذا؟ يرجى إيداع مبلغ كبير من المال / هل سأكون قادرًا على السحب؟
Resolved
Headway
The Headway broker stole my profits and told me that I misused the negative balance process when I did not incur any losses on the account. Everyone should stay away from the fraudulent broker who stole my profit of $1268.
Resolved
Headway
| لا أفهم هذا الهراء في كل مرة أقوم فيها بسحب الأموال من وساطتك، يتم رفضها دائمًا، كانت خدمة العملاء لديك تخبر بعض المتفائلين أنه يجب علي استخدام نفس الحساب الذي استخدمته للإيداع والسحب وهذا ما فعلته هراء
Resolved
Headway
وسيط Headway هو في الواقع عملية احتيال. يتلاعبون بالصفقات، ويمنعون عمليات السحب، ويغلقون الحسابات دون أي دليل ملموس على متى تم تحقيق أرباح ضخمة. يرجى التحقق أولاً قبل استخدامهم، إما أن يكون ترخيصهم مستنسخًا أو مزيفًا
Others
JustMarkets
These guys were very good before but now they have many problems with deposits, I made a deposit since Thursday, today is Monday still they tell me same response from their copy and paste message of the department of finance is working on it but till now, nothing is credited and I have no hope for it. I NO LONGER RECOMMEND THIS BROKER!!! VERY DISAPPOINTED!!
Resolved
Headway
Signed up for a reduced price trial for three months and forgot to cancel. They charged me almost $100 for another three months subscription with zero communication until afterwards, and refuse to give me a refund. The App itself might be ok, but customer Not a good experience! The overall process with pay is not great and cannot be equally.
Others
Headway
I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips.
Resolved
Headway
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.
Resolved
Headway
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account
Others
HTFX
On the evening of June 23, 2025, the EA system was not shut down, resulting in a margin call. They stated at the time that there was 23-hour manual monitoring and that the EA was turned off at night, but it was not turned off that day.
Others
Metadoro
I don't like this broker...their withdrawal limit is too high... I couldn't withdraw my funds, not nice at all
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
- The copy is concise and clear
- Link th right broker to get the exposure resolved more quickly
¥2,921,497
Amount resolved within one month(CNY)
15,240
Number of People Resolved
Exposure Classification

Unable to Withdraw

Severe Slippage

Scam

Others