Others

MTRADING

I recently open a trading account with Mtrading broker. After making my deposit, the fund was not reflected in my trading account. After more than few hours still pending eventho my account is already verified. First time im using a broker which can’t even process a deposit let alone a withdrawal. Can’t even do my first trade and I dun even know will even get my funds back. So disappointed.

Others

GTSEnergyMarkets

Unable to log in; the membership number registered in May 2025 is now showing as invalid.

Others

Jimifx

First, a consultant called me and opened my account, and without informing me, charged me about 1,200 Mexican pesos. However, he argued that the money was in my account and still under my name. From then on, he started teaching me how to trade, and I began to see profits in my account.

Others

Jimifx

Deposit of 1070 USD has not been credited, I have sent more than ten emails. Initially, deposits and withdrawals via Skrill were instant, but this time the deposit has not been credited for a week, and the emails do not have an accurate reply,

Others

Jimifx

Give me back my money. There's a problem every time I try to transfer. Contacted customer service, they told me to wait two business days. It's been so many days now, and there's still no news at all.

Others

XTREME MARKETS

I have been using xtreme market for 2 years now and recently had the worse experience. No broker will do what they did. It is officially 3 weeks and XtremeMarkets still point the gun at me saying I did not responds. Their people in charge are hiding and did not provide and solution. Nikita Kaul Bhupinder Singh. Moral of the story, they have migrated me to a new server and yes they actually charge clients for the migration. So I reach out to their support team in April 24th and I received an email of my new pamm server and all the credential on April 27. Their support team did not help me or provide any resolution for me until the PAMM is being deleted and the money did not show in wallet

Others

Upway

Malicious adjustments to margin requirements by the fraudulent platform lead to forced liquidation of my account. The platform is refusing to address my significant losses. tt's absolutely a fraudulent platform. On Monday, within the first half hour of trading, my margin requirement was over 200%. Normally, a margin below 200% would trigger liquidation, but the system didn't force liquidation, it treated it as an actual stop-loss. Monday's gap-down opening caused me huge losses. They treat clients with dual standards.

Resolved

pepperstone

What's wrong with the platform pepperstone lately? I can't get in touch with customer service. I can't get in touch with anyone! What's going on?

Others

ETB BULLION

I placed an order in MC. When I logged in to my MT4 account, I unexpectedly found that the trader was ETB BULLION. What is the relationship between ETB BULLION and MC? Why can I link to a fraudulent platform to mislead customers and cause customers to lose money? ETB BULLION provided an explanation. What kind of company platform is MC and where is the company address? Why ETB BULLION can cooperate with its fraud platform.

Others

Upway

The upway platform failed to take profits when the target price was reached, and stopped losses before the stop-loss point was reached, resulting in my financial losses. There has never been a case of a stop-loss order being triggered at 4700 gold in the market. It should have been profitable, but instead, it triggered a stop-loss at a point that has never occurred before. This is a fraudulent platform!

Others

VALUTRADES

Profits were maliciously deducted. On March 23, 2026, at 14:28, a position was opened and closed with a profit at a normal market price. The platform deducted the profit without providing any evidence, citing a pricing error. I can provide price quotes from multiple platforms at the same time for reference! I hope your platform can mediate and protect the legitimate rights and interests of the clients, thank you.

Others

Olymptrade

I have been trading on Olymp Trade for about six years . On 24 November 2025 I submitted a complaint after observing unusual settlement behaviour in several short-expiry trades. One trade was internally reviewed by the broker and refunded on 27 November 2025. This confirmed that an execution irregularity occurred during that trading period. After this refund I reviewed other trades executed during the same session, including XAG/USD short-expiry trades. Several trades appeared to show similar settlement behaviour. In multiple examples the mini-chart displayed after the trade shows the position favourable during most of the trade duration but the final settlement becomes a loss at expiry. I documented these examples with screenshots, trade comparisons and mini-chart video recordings and submitted them to the broker. The additional trades were declined mainly due to the five-day claim rule. The case was escalated to FINACOM, where incorrect

Others

EMAR MARKETS

1) my live cent acc blocked 2) website login blocked

Others

CXM Prime

Absolutely garbage, the platform is deliberately manipulated, making it impossible for users to operate.

Others

Upway

I traded spot silver (XAG) on Upway. On March 30, 2026, at 06:00, my position was forcibly liquidated by the platform at a price of 70.445, resulting in a loss of $386.02. However, the entire candlestick chart clearly shows that the market never reached a price of 70.445 during that period, and the price after the opening was far below this level. I repeatedly requested the platform to provide: 1. A tick-level snapshot of the price at 70.445; 2. The counterparty's transaction record for this forced liquidation. The platform refused to provide any evidence, citing "liquidity and market price deviation," blaming only the market and refusing to acknowledge the abnormal forced liquidation. I have now preserved complete evidence: order screenshots, candlestick charts, and chat logs. I will simultaneously file complaints with the Hong Kong Gold Exchange (HKGX) and the Hong Kong Securities and Futures Commission (SFC) to expose the platform's price manipulation and infringement on investors' interests.

Others

WZG

The system had a serious slippage problem, and what's most disgusting was that it draws its own lines. Around 5 PM today, just before the market closed, I shorted at 4520. Thinking it would open lower tomorrow, I didn't close the position. After shorting at 4520, I placed a stop-loss order at 4510. At the last second before the market to be closed, a huge bullish candle suddenly appeared, and I suspected something was wrong. It suddenly rose 20 points! I checked other platforms, including Jinshi and XM, but none of them showed this huge bullish candle. I was shocked to see that only WZG had this sudden rise. Don't trade on these platforms; they're practically a scam. Image 1 is from Jinshi, Image 2 is from XM's MT5, and Image 3 is from WZG (Wanzhou Gold). Disgusting platform.

Resolved

PhaseForex

I was contacted via WhatsApp by representatives of Phase Forex and was persuaded to invest despite having no prior experience in trading. I was continuously guided to open trades and encouraged to deposit money. During this process, I transferred funds to bank accounts provided by them in multiple transactions. After my account stopped or was liquidated, I did not receive proper support. Instead, I was encouraged to deposit additional funds in order to continue trading. After the losses, communication became limited and eventually stopped. I believe this operation is misleading and lacks transparency. I request an investigation and a warning to protect other potential investors

Resolved

Versus Trade

suddenly they canceled my profit and blocked my account, stay away from Broker if there is good faith return my profit then I will delete this negative comment on social media

Others

CAPEX.com

Me communicated to make a communion to try to recover the capex please

Others

PO Trade

They don't allow me to verify any bank account in any way, they only ask me to verify the account and when I do it, they reject it