ALL
Unable to Withdraw
UNICORN PRIME LIQUIDITY
Client: Mohammad Reza Tahan Account: 2025 My account has been blocked with approximately $70,000, and the broker is refusing to allow withdrawal of my funds. The Legal Department claims that I used Expert Advisor or unauthorized trading methods, but they have provided no evidence, no technical report, and no valid proof to support their accusation. The broker is attempting to close my account while holding my funds without transparency or a fair review process. I request WikiFX to investigate this broker immediately and warn traders about this case. Main issues: - $70,000 account blocked - Withdrawal denied - No proof provided - Unilateral account closure decision All evidence, including account records and broker communications, is available upon request.
Unable to Withdraw
CronoMarkets
Initial small deposit of usd 100 I am able to withdraw , then when I deposit usd 1850 , I tried to withdraw draw usd 1000 , but was rejected . So furious, tried emailing a multiple time and also their live chat but nobody reply
Others
GLOBAL FUTURES SERVICES
The deposit was not credited to my account. After waiting for a long time, the customer service still did not reply, who would dare to trade with you?
Unable to Withdraw
iq option
I downloaded this app because I saw many ads where I could earn money. I downloaded it and it asked me to deposit. I deposited 70 thousand Colombian pesos via Nequi in total, first 50 thousand, I lost them and then I deposited 20 thousand. After that, I earned 60 thousand. I tried to withdraw to recover the money I had lost. I tried to withdraw via Nequi and it asked for a screenshot with my Nequi information. I sent it and had to wait more than 24 hours for a message, and then they tell me that I didn't send the documents, even though I always send them. I have been trying to withdraw for more than 2 weeks and it won't let me. I have done everything they ask to be able to withdraw and they haven't let me. I ask you for the favor and help me recover my money that I invested in this app, which is a total scam.
Unable to Withdraw
LQH MARKETS
I opened an account with LQH Markets and deposited $1,099.70. I traded manually on XAUUSD (gold) using a scale-in approach — small lot sizes, buying dips, trades held for minutes, targeting roughly 400-500 pips per trade. The account grew from just over $1,000 to over $5,000. I submitted 5 withdrawal requests over two days, totaling $4,700. All showed as logged/pending in the platform. None were ever paid out, not even partially. Once these sat unpaid past their own stated 24-48 hour processing window, I received an email from their "Compliance Team" stating my trading breached their "Restricted Trading Activities" clause, citing "manipulative tactics and high-frequency trading exploits" — with no ticket numbers or supporting data provided. They stated profits would be removed and only my original deposit, minus amounts already "withdrawn," would be returned within 10 business
Unable to Withdraw
Asia Pacific
Yatai Gold Industry Withdrawal Lock, back-end operation tampered with account, causing account loss of over 300,000 USD, and cleared account transaction records, prohibited login, destroyed evidence
Severe Slippage
JustMarkets
Severe price slippage and trade number 1045474781 I entered a sell order at 4027.21 closed on severe slippage at 4081.52 even though I had set stop loss at 4045.4
Resolved
QUBE MARKETS
These are the reasons why the platform doesn't allow us to withdraw. First, the platform informed us of some news violation, then they didn't allow us to withdraw. Then the second time, we told the account manager that our internal team wouldn't allow it. We have now retrieved all orders from both platforms to show the platform, but it still doesn't allow us to withdraw. I don't know what the platform means. The platform is being very unreasonable and can't afford to play fair
Deduction of profits
JustMarkets
I submit this complaint regarding Just Markets company. My trading account achieved significant profits through trading on the MT5 platform. After that, Just Markets deducted my profits and restricted my account, claiming "fraudulent activity" under the client agreement. I repeatedly requested a detailed explanation and supporting technical evidence, including server logs or proof of the alleged violations. However, the company refused to provide any of this evidence and informed me that its decision is final and will not be reconsidered. I believe this decision lacks transparency and has caused me a significant financial loss of $85,000. I have retained all supporting evidence, including MT5 account statements, screenshots, and email correspondence with the broker. I have also filed complaints with the relevant authorities and am seeking a fair and independent review of this case.
Resolved
HEADWAY
I deposited 1 million in Headway. When I wanted to withdraw, initially I could withdraw 3 times, and after the 4th withdrawal failed, I tried 3 more times and also failed. I was asked to send bank statement. After I sent it, their response became slow and it was still rejected. Headway is not registered with BAPPEBTI, only has an SVG license which is not an official regulator. I suspect this is a stalling tactic to not pay customer funds. It's not about the amount of money, but if they are dishonest, who will trust them? damn
Unable to Withdraw
Warren Bowie & Smith
They don't let you withdraw money and they challenge you demanding that you must increase your monetary income and I withdrew leaving the investment and the profits
Unable to Withdraw
NOVADEXY
novadexy is a Broker that is not reliable, it does not allow withdrawals, it lets you do one or two at the beginning and then no longer lets you withdraw the funds, and when you write to support they do not give a solution or a clear answer. there are many people who have invested in that Broker and have generated profits and cannot withdraw them.
Account frozen
HIBT
Regarding HIBT exchange withdrawal failure and account freeze for 18 days I applied to withdraw a sum of USDT from HIBT exchange to the Binance network on June 28, 2026. The funds have not been credited to my account to date, and there is no final confirmation record on the blockchain. After the withdrawal failed, my account was unilaterally frozen by HIBT on grounds of "risk control,\" preventing any viewing or operation, which has now lasted for 18 days. During this period, I have repeatedly contacted HIBT online customer service and official email. The customer service only responded with template replies such as \"under review, please wait patiently,\" never providing any specific evidence of violations or processing timeline. On July 4, I sent a formal written reminder email, and on July 7, I received a reply stating: \"Your account has triggered the risk control verification process and is under comprehensive review. Specific triggering details cannot be disclosed at this time. The review result will be notified via email." —This reply still did not specify how many business days the review would take, nor did it provide a latest completion date. It should be noted that the official help page of HIBT clearly states that the risk control review cycle is approximately 1-3 business days, but my account has been frozen far beyond that period. I understand that the platform has risk control and compliance requirements, but the prolonged freeze without a clear timeline has indeed caused me great distress. All transactions are my legitimate operations, and the source of funds is clean (deposited from Binance, with blockchain proof available for verification). My request: I hope HBT can complete the review as soon as possible, either unfreeze the account and allow withdrawal, or provide a clear processing schedule with specific dates so that users can be informed. I have preserved all relevant evidence (withdrawal records, blockchain query screenshots, customer communication records, reminder email and reply, Binance deposit proof).
Severe Slippage
Lite Finance
I am filing a formal complaint against LiteFinance。 On July 14, 2026, at 15:58–16:02 Server Time, I opened a Sell position on XAUUSD at 4034.23 with a Stop Loss set at 4037.13. Due to a sudden price spike (from ~4030 to 4095), my trade was closed at 4087.99 – resulting in a slippage of 50.86 dollars from my Stop Loss on a 0.01 lot position. I received an official Daily Confirmation statement from LiteFinance where my Stop Loss is clearly recorded as [sl 4037.13] next to the trade entry. Despite this clear record, the trade was not executed at my specified Stop Loss level. When I contacted support, they blamed it on the CPI news release. I have confirmed that the CPI news was indeed released at that time (evidence from BabyPips attached). However, a slippage of 50+ dollars on a micro lot (0.01) is excessive and far beyond normal market conditions. I request that LiteFinance adjust the closing price to my original Stop Loss level (4037.13) or compensate the excess loss of 50.86 USD.
Unable to Withdraw
Versus Trade
I withdrew money, first round $16. Email came saying withdrawal successful, money entered. Then round 2, withdraw $45, email sent, withdrawal approved, but money didn't enter account. Still want me to wait another 24-48 hours, money not in my account
Unable to Withdraw
XYLO MARKETS
My withdrawal was blocked without any reason. I took a risk and made a profit. But you didn’t even return my profit, let alone my initial deposit. This is completely unfair and very unprofessional. Your actions have really shaken my trust. I strongly advise everyone to avoid this broker.This person is my account manager. He convinced me to join this broker by assuring me that I would never face any withdrawal issues.” However, after my withdrawal was blocked, he stopped responding to my messages and has now blocked me completely. This is extremely unprofessional and unacceptable. I trusted his assurances, but instead I was left without support when I needed it most. I strongly advise everyone to avoid this broker and be cautious before trusting their promises.”
Unable to Withdraw
WINPROFX
it was my first withdraw and still didnt got a single peny. tried everything chat support email call but not got responnse and the worst thing is their chat system they always say we are finding the issue and then disappear from chat.
Others
LOYAL PRIMUS
Why was my account suspended without any valid explanation when I have successfully withdrawn funds before? Please cooperate and handle this matter professionally. If I have breached any of your Terms & Conditions, kindly provide clear evidence and a reasonable explanation instead of simply blacklisting my account and withholding my funds. Please resolve this issue and process my withdrawal as soon as possible.
Unable to Withdraw
GLOBAL FUTURES SERVICES
Withdrawal from the 9th still not successful customer service completely ignores me and said three days result still not credited only small capital if large capital what to do
Unable to Withdraw
ELEV8
My account 7**** at Elev8 is blocked and cannot withdraw funds. Although at first they only claimed to do standard checks and promised 'only one hour', it turned out the checks were done for days. It has been a week since Broker did not pay my funds and then this 'internal review' has dragged on. On top of that, they also lowered my Leverage from 1000 to 50. Ensuring I cannot use large lots for trading.
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
Forced Liquidation
Account frozen
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¥2,928,180
Amount resolved within one month(CNY)
15,572
Number of People Resolved
Exposure Classification

Unable to Withdraw

Severe Slippage

Scam

Others
Forced Liquidation
Account frozen
Deduction of profits