Others

octa

My account was already verified, however, after a transaction that resulted in a profit of $2,345.40, I made a withdrawal request of only $548. This withdrawal was not released and then Octa, through their KYC email, asked me to send the Binance statement proving the amount that left Binance and went to Octa, and also asked me to send a screen video and also a photo holding my documento.Tudo this was sent and everything is in order. After almost 10 days, today (22/06/2026) I receive an email saying that my account has been blocked! In other words, they did not return my initial capital nor pay my profit! In other words, they robbed me!!! And to justify this, they use a ridiculous clause: "Service denied according to subclause 3.10: 3.10. The Company reserves the right, at its discretion, to refuse to provide the Services to the Client at any time and the Client agrees that the Company will have no obligation to inform the Client of the reasons.

Unable to Withdraw

GatesFX

i have account in Gatesfx.com. i withdraw 7100 usd but they not accept and locked my account. i request email but they not answer

Others

octa

I am reporting a major financial fraud by OctaFX on Account ID 125***** After generating a genuine profit of $1,355.66, my withdrawal was blocked for a fake "Internal Review". To hide my funds, they wiped my dashboard balance to exact $0.00 via a forced balance adjustment. When questioned, their official AI Assistant officially emailed me saying: "Your funds are safe, this $0.00 is just a temporary accounting correction." Even my IB Manager Viraz confirmed my money was secure but blocked me on WhatsApp when I demanded the payout. Immediately after, Sophia from KYC sent a final termination email under Clause 3.10 & 8.2, seizing my $1,355.66. They are using contradictory clauses and deceiving clients. One internal department promises safety while the other cancels the profit. This is an airtight scam trap.

Resolved

Vertex

Hello, on February 20, he met with Serdar YILMA from the YAPAY ZEKA TRADE group and first deposited 1500 usd to the Eurusd robot through the VERTEX FX institution, which they contracted as IB and directed, and started the transactions. After that, I invested 3000 USD by adding another 1500 USD to the account again. They said that they would give a 100% bonus by saying that it is a 5% lot requirement in the last investment. I met with Mr. Deniz, the representative of Serdar Beyin, he stated that this condition would be completed in about 3 months. They also convinced me by saying that it would be better in terms of transaction volume. After that, while the procedures were continuing, they said that the robot was closed in terms of security due to data and constant statements. Since there is a lot condition in this regard, I said that this lot condition will not be completed in this way and that I will not be able to withdraw money when I need it. Mr. Serdar also said that he updated the

Scam

Maxpro365

https://maxpro365.com my ac is live with bal of 1708.21 $ my one withdrawal for 517$ is rejected and tell me about this is not closing procedure, first of all you reject your withdrawal and we will guide how to close the ac.but they don't give me any guidance how to close tge ac

Resolved

ATC BROKERS

They scammed me, they made me pay for more and in the end they froze my account, I couldn't recover my money, I just want to recover my money

Scam

OLYMP TRADE

[CRITICAL WARNING: CENTRAL SERVER DATABASE TAMPERING & WRITTEN EXECUTIVE FRAUD] • COMPLAINT STATUS: EXTORTION & TRANSACTIONAL DISPUTE WITH PROOF • TARGET ENTITY: OLYMP TRADE (SALEDO GLOBAL LLC) I am officially logging this definitive forensic update to warn all global processors against the infrastructure fraud and manual data tampering executed by Saledo Global LLC (Olymp Trade). 1. WRITTEN EXECUTIVE ADMISSION & PRIVACY EXTORTION: The absolute proof of corporate fraud is now fully locked. In an official communication, the Head of Customer Service Executive Team explicitly confessed in writing: "We acknowledge receipt of your bank statement and supporting materials... However, we regret to inform you that these documents alone are not sufficient." This is a devastating legal admission; the platform officially acknowledges the valid bank transmission , yet purposefully rejects official corporate banking documents to deploy a predatory "Deposit Trap."

Resolved

iq option

I am filing a complaint against IQ Option for the unjustified closure of my account and the withholding of S/ 2,187.00 generated through transactions on the platform. When I requested a withdrawal, my account was blocked. Support indicated that the reason was the alleged existence of multiple accounts, but provided no evidence or clear explanation. The platform had previously validated my information and allowed my deposits without issue. To date, I have not received a refund or a satisfactory response. I request an investigation into the matter and that the necessary measures be taken to recover my funds. I have attached screenshots, emails, and communications with support.

Unable to Withdraw

Guze markets

Stay away from this fraudulent and dishonest broker. Their homepage says withdrawals are processed in 1 to 30 minutes, but my withdrawal has been pending for over a week. I've already emailed support but they haven't responded, and they don't have live chat.

Unable to Withdraw

ONE ROYAL

I am exposing ONE ROYAL platform for maliciously withholding client profits, arbitrarily declaring clients guilty of misappropriating funds, and completely disregarding traders' legal rights! My account number is [account number missing]. I traded XAUUSD gold manually throughout the entire process, placing orders manually. There was no alleged arbitrage using price or server delays. All my trades were normal short-term trades following market trends. The platform unilaterally claimed that a liquidity provider reported my trading flow, and based solely on a subjective judgment that my trades relied on price or server delays, directly cited Clause 6.6 to unilaterally cancel all my profits, forcibly deducting $4245.63 from my account. The platform never provided me with any concrete evidence to support my "delay arbitrage," such as specific order details, delay times, or server data. They simply sent a vague email and arbitrarily wiped out the profits earned through hard work. The judgment criteria were entirely dictated by the platform, and the clause became a predatory clause for arbitrarily withholding client funds. Upon receiving the deduction notification, I immediately contacted the customer service to appeal, demanding that the platform provide concrete evidence of my violation and clearly mark each problematic trading order. However, the platform consistently avoided the core evidentiary requirements, repeatedly echoing the one-sided statements in the email, refusing to cooperate in verifying transaction records, and refusing to return the unjustly deducted $4245.63 in profits. This platform arbitrarily fabricated reasons for violations, confiscated customer trading profits without evidence, and engaged in evasive and prevarication throughout the appeal process, which is a typical example of defrauding investors. I am hereby exposing the platform's deduction notification email and transaction records in their entirety to warn all forex traders to be wary of ONE ROYAL's malicious profit-stealing tactics. I formally demand that the platform return the illegally deducted $4245.63 in profits within 24 hours. If they refuse to address this, I will continue to share all evidence on various investor communities and complaint platforms for long-term exposure and complaints.

Scam

POLESTAR MARKETS

The broker falsely claimed to cooperate with Taiwan's Fubon Securities, but its purpose was to solicit client deposits. When trading gold, oil, or Bitcoin, the broker may suddenly insert numerous reverse orders into investors' accounts, creating the illusion of an instant liquidation. Even if investors confront them with MT5 system logs showing the order IP doesn't belong to them, these brokers will verbally promise compensation but never actually do so. They'll say they'll compensate at a predetermined time, but then ignore you once that time arrives. Inserting fake orders is a scam. Delaying compensation is giving them time to empty the investor's account. This broker is a fraud, so please choose your broker carefully.

Scam

Zagros

I'm unable to withdraw. They've resorted to fraud, stalling, and lying. There's a problem with withdrawals, and I can't withdraw any part of the funds.

Others

pepperstone

I am a retail client of Pepperstone Latin America (account #4300*****). Over several weeks I experienced three serious issues: 1. CONFIRMED INTERNAL ERRORS: On May 25, 2026, my Stop Loss and Take Profit orders on XRPUSD, US500, and XAUUSD were rejected with the message "Internal error. Please contact your account manager." My positions were left without SL/TP protection due to Pepperstone's own system failure. 2. UNEXECUTED ORDERS: Active Buy Limit orders on BTCUSD, SOLUSD, and ETHUSD with sufficient margin were never executed despite price reaching entry levels. 3. DELIBERATE DELAY: I reported all of this on May 25, 2026 (ticket #06828949) through email, WhatsApp, and my commercial advisor Luis. After 21 days they responded addressing only a secondary DOGE example, completely ignoring the primary cases. My advisor Luis admitted in writing: "este tema se escapa de mis manos" (this is beyond my hands). I have now escalated to the Securities Commission of The Bahamas (SCB) at ecompl

Unable to Withdraw

MAKE CAPITAL

Do NOT deposit! I requested a withdrawal in March 2026. Make Capital froze my account and has delayed for 3 months using generic email templates. Without providing any empirical evidence, they attempted to maliciously deduct 100% of my legitimate trading profits. Worse, they are still unlawfully withholding my initial $5,000 USDT deposit. They completely ignored my final ultimatum. I have now officially lodged a formal misconduct complaint against MAKE CAPITAL INTERNATIONAL PTY LTD with the Australian regulatory authority (ASIC). I have full email chains and screenshots as proof. This is a predatory broker that fabricates excuses to steal client assets. STAY AWAY!

Unable to Withdraw

zenstox

maxpro365 is a forex traders who induce you to make investment in their platform by offering 200% of bonus, but it is only accounting procedure, after you invest and make any trade who attracts profit. and you want to withdraw your profit they make so many tactics not to pass your withdrawal. meanwhile you lost any trade, the withdrawal problem was solved. so don't waste your money and time in the maxpro365. it is swallow your money i lost thousands of dollar in this app. i warn to all of you please do not invest in maxpro365.

Scam

GS SECURITIES

727 was deducted from my profits under an incorrect pretext. What if I had actually lost money? Would I be compensated using the same pretext, or would only the profit be deducted under these pretexts? Please be fair and return my profits.

Scam

Quotex

This broker is engaged in deliberate client extortion. On Feb 15, 2026, I deposited 550 EGP via Vodafone Cash. The server logged transactionand marked it as "Failed" at 11:27:43. However, my official telecom statement proves the money was successfully deducted 60 seconds later at 11:28:43. This means Quotex preset the rejection while keeping the local Egyptian gateway open to pocket my funds. For 4 months, they ignored full statements under ticket keeping my balance at ZERO. Today, when a formal legal notice was sent, they completely blocked my trading account with a fraudulent message saying it was "blocked by a regulator" to hide transaction history and steal funds. Full evidence submitted to FSA Seychelles. Avoid Quotex!

Severe Slippage

Switch Markets

market manipulation through a severe slippage caused my stop-loss. I raised the issue immediately and spent more than a year following up with their support team. Despite repeated promises that the case would be reviewed, no meaningful explanation or resolution was ever provided.

Scam

QUOTEX

I made a withdrawal, but the funds have still not been credited to my account. I've been dealing with this issue for over a month, and every time I contact support, I receive the same response without any actual solution. I have provided all the necessary evidence showing that no funds have been received in my wallet. They sent me a fake and unverified transfer screenshot and keep asking me to obtain a confirmation from the payment provider. I have already obtained an official response from the payment system confirming that the funds were never received, yet support continues to repeat the same request and keeps me stuck in the same cycle. This is not my first withdrawal. It is my second one, and I used the same deposit method as before.

Others

algobi

I started with a small investment because I didn't know anything about trading. I explained it to them, and they demanded I invest and make a bank transfer in dollars. Then they demanded two deposits via SAFETYPAY. Later, they overleveraged the account, demanded I invest in gold, silver, and BREND, and stopped providing support. I only started investigating and noticed the account was losing money until it was wiped out. Now they ask me to deposit more money to save the account, recover the funds, and close it. Honestly, with the information I've been able to gather, I don't believe them. I lost everything. Now they're calling me, raising their voices and threatening me, saying I must face the consequences and that I'll have problems internationally. They're telling me that if they harm me, I should see why Algobi doesn't consider the human aspect. That's what they're saying. They never showed me a contract, and now they've given me one I didn't know about and never signed. I demand a review of my account and compensation for the damages.