Unable to Withdraw

CMC MARKETS

This year, the CMC MARKETS platform started advertising in China, claiming to have opened a digital currency channel and touting its advantages. I naively believed their lies and deposited tens of thousands of US dollars to trade. Things were fine at first when I was losing money, but later, when I started making profits, they blocked my account and wiped out all my earnings. It's a completely unscrupulous platform where you can only lose, not win. Please be vigilant and stay away from this platform.

Account frozen

pepperstone

I've been a pepperstone user for four years. Due to security issues with the platform's deposit and withdrawal channels, my bank card was frozen. The police even contacted me to come to the police station to write a guarantee. The actual loss due to the platform's problems was $41,250 USD, but the platform has only compensated me $18,550 USD. They've been stalling ever since, refusing to acknowledge their own problems. How can a platform not even provide basic security? The police had to investigate my deposits and withdrawals, and they're unwilling to even acknowledge the most basic actual financial loss, yet they still claim to be a top international platform?

Scam

PocketOption

my deposit not credited by upi may mail I’d s*****@gmail.com

Resolved

Jimifx

I am filing this complaint to warn traders about my experience. I deposited $56 via USDT (TRC20 network). Shortly after, my account was blocked and I could not access my funds. I attempted to communicate through: - Technical Support - Email - Telegram However, the issue remains unresolved to this day. After reviewing the company information, it was found: They are only registered in Saint Lucia (IBC), which is merely a business registration, not a financial brokerage license. There is no clear license from a strong regulatory authority like the FCA or ASIC. There are numerous repeated complaints from traders about difficulties or denials in withdrawal operations. I advise any trader not to transfer digital currency funds to platforms not bound by strong financial regulation. I request an investigation into the company's regulatory status and a formal clarification of its license status to protect investors.

Unable to Withdraw

CoinwEx

I learned about this Hong Kong company through a friend's introduction, who claimed it was very reputable. I deposited some money, but later felt something was wrong and tried to withdraw. I withdrew most of it, but then, with only about 100 USDT left, they started giving me all sorts of problems. One was the 1000 USDT limit, another was some kind of "protection plan," and then my account was flagged as abnormal. At this point, their intentions were obvious. 100 USDT isn't a lot, and I can afford to lose it, but this is disgusting. I hope other friends who see this will also be careful and use legitimate company software to avoid being stabbed in the back like I was.

Unable to Withdraw

InvesaCapital

They ask me to register my card and enter a code, but what they do is take more money. They invent a series of excuses, like that I don't have enough money in my account to return my money (they call it "sustainable funds"), that I have to pay for a license, that mine has expired. In short, out of approximately $25,000.00, they only returned $4,500.00 and want me to sign a letter of absolution, a statement of guilt, which I have but haven't signed. They also sent me a number of audio recordings where they try to trick me by asking for more money to return my money. Furthermore, it's induced fraud and severe skimming, all in one. And I know from a reliable source that they are already changing their name. Accumulated deposits total €23,525.19, but only €1,052.77 has been withdrawn. The current account balance is €0, and the accumulated loss is €21,299.34, which cannot be recovered. disburse.

Unable to Withdraw

WEEX

My Real Experience on the WEEX Exchange: Unannounced Fund Deductions, Demanding Post Deletion Before Withdrawals, Account Banned Without Permission. First, a disclaimer: Every sentence below is accompanied by screenshots and screen recordings. The content is for reference only and does not constitute any investment advice. I. Unannounced Deductions from My Account That day, I opened my account and found my balance inexplicably reduced by 2200 USDT. There was no SMS, no app push notification, no email—no notification whatsoever. I contacted the customer service, who said it was a "deduction from risk margin." I asked what the basis was and where the risk lay. Customer service only said it was a "system determination" and told me to check a clause in the user agreement. The user agreement is hundreds of pages long, and I spent an entire night searching but couldn't find a clause stating "deductions can be made directly without the user's consent." This isn't risk control; this is directly taking my money. II. Arbitrary Risk Control, Account Banned Without Permission A few days after the deduction, I logged into trading normally, and suddenly a pop-up window appeared: "Account has exhibited abnormal behavior and trading and withdrawals have been restricted." I submitted all identity verification, facial recognition, and photos of myself holding my ID card, all of which passed. But the risk control was not lifted. Customer service always says the same thing: "It's up to the risk control department to decide; we can't give you a specific reason." In short, the fate of your entire account is in the hands of the platform. Thirdly, the most outrageous: social media blackmail—no withdrawals unless you delete the post. I posted my experience on Weibo, not insulting anyone, just stating the facts. As a result, Weex contacted me on social media: "Please delete the relevant false statements. After deletion, we can prioritize processing your withdrawal issue." "Translate this: If you don't delete the post, you can forget about getting your money back. This isn't something I made up; I'm including screenshots of the private messages. Would a legitimate exchange use users' funds as leverage to force them to shut up? In the end, I deleted the post, and the withdrawal was resolved. But I've completely realized: on WEEX, your money isn't your money, your account isn't your account, and your words aren't your words. In conclusion, if you still have funds on WEEX, I suggest withdrawing them as soon as possible, in small installments, don't leave too much. If you haven't used this platform yet, please go elsewhere. A platform that can arbitrarily deduct funds, arbitrarily ban accounts, and use withdrawals to blackmail users into deleting posts is not worth investing a single penny in."

Unable to Withdraw

DoshFX

I have been trying to withdraw funds from DoshFX for some time now, but the withdrawal process has been ongoing and I am unable to withdraw funds. Additionally, it is difficult to contact them; They haven't replied to my emails yet

Scam

Asia Pacific

Asia Pacific operated my account in its backend. Screen recording is available.

Unable to Withdraw

Warren Bowie & Smith

They took what little I had, and now I'm in debt and I don't know how to pay it back. I can't believe I believed them. I feel terrible because they told me that with just $100 I would double my money, and in the end they took everything without me even realizing it. Then they kept calling me to keep investing, but I had nothing. They told me I had to keep trading and that they were going to teach me and all that, but they kept saying I had to invest more. Then my brother put in $120 because they told me that if I invested in Nvidia I would make a lot of money, but they took my money again. Now I find out it's all a scam. I just want my money and my brother's back because we're not rich. We work hard and try to get ahead however we can. Thanks.

Unable to Withdraw

bitcastleFX

Six out of ten withdrawal requests, totaling over 700,000 yen, were rejected. I was already worried because there had been frequent instances of mysterious week-long delays in the review process after withdrawal requests, but I continued to make small withdrawals. Then, one day, it started happening suddenly. From the fifth withdrawal onward, they unilaterally rejected it, claiming it violated their rules. When I asked for an explanation, they simply said they couldn't for security reasons. They lure customers in with attractive deposit bonuses, and then confiscate their profits once they start to make money. This is outright fraud.

Unable to Withdraw

POXPRIME

POXPRIME is a fraudulent trader that has caused me significant losses. Please enter the 6-digit verification code in your validator app to confirm this transfer/withdrawal. Token verification failed, please try again to prevent me from withdrawing funds

Unable to Withdraw

BYBIT

BYBIT is a fraudulent platform. After review, your account will be charged $26,638.55 for violations. I have no idea how I violated any rules and I am unable to withdraw funds. I can't withdraw my money. They're even telling me to deposit more! Isn't that ridiculous?!

Scam

GTSEnergyMarkets

GTSEnergyMarkets suffered severe losses due to the entire trading team's margin call, and the team has disappeared! Please help to track down and contact the broker!

Unable to Withdraw

Trive

I've been trying to withdraw funds since March, but haven't been successful multiple times. No one has responded. I've always trusted the platform since Jiekai. Am I being incredibly foolish to have come to this?!

Unable to Withdraw

squaredfinancial

The platform has not allowed withdrawals since last Thursday. There has been no response. The platform told me to contact the customer service, but refreshing the page didn't bring up any support. My withdrawal hasn't arrived, and the platform doesn't make any further response.

Severe Slippage

JRFX

Complaint Target: JRFX (Member No. 084, AA, Hong Kong Gold and Silver Exchange) When trading spot gold with your member JRFX, I discovered discrepancies in execution results across different accounts using the same platform, market data, and stop-loss price: My account, opened on the official website and on the Hong Kong server, had its stop-loss at 4722 significantly slipped to 4711 before execution. My account, opened through an agent on the same platform and on the London server, had its stop-loss at 4722 executed normally. I suspect the platform is assigning different trading backends to different clients, deliberately amplifying slippage for retail investors by exploiting liquidity gaps, violating fair trading rules. I hereby request your organization to review the tick data and order execution logs of both accounts to protect investors' rights to fair trading. Attachments include: screenshots comparing execution results, market data charts, and order logs.

Unable to Withdraw

equiti CAPITAL

My account number is 366****. I started trading in December 2025. Initially, my trading was unsuccessful, and I consistently lost money. By January 2026, my total trading losses had reached approximately -$37,000. I then stopped trading on this platform. However, I resumed trading on this platform this May, using an EA (Expert Advisor) to place orders. Between May 1st and May 5th, I incurred losses and withdrew my funds, which they processed quickly. But on May 6th, I used the remaining $20,000 in my account to go long, starting at 8 AM Beijing time, placing orders at a rate of 0.2 lots per trade until I reached full margin. The market was moving smoothly, and I placed 50 long orders, consistently profiting. Since the market was trending upwards throughout the day, my long positions were consistently profitable. Around midnight Beijing time, I closed my positions, realizing a profit of over $410,000 USD from those 50 long orders. This was a completely compliant trade, held for over 10 hours. After making a profit, I tried to withdraw my funds, but the platform deducted all my profits for the day, citing "trading violations," and refused to process my withdrawal. Later, via email, they only refunded my initial investment, refusing to pay any additional profits! This is clearly a black market platform that only allows losses, not profits. I used the same EA to trade from the 1st to the 5th, incurring losses then, but they didn't accuse me of violations and allowed me to withdraw my funds. However, on the 6th, I used my remaining funds and traded in the same way, only with full margin, and while I was consistently profitable, they accused me of violations! Stay away from platforms that can't handle losses, and warn this platform to immediately pay me the remaining $370,000 in profits, or I will take further steps to protect my rights.

Unable to Withdraw

WEEX

I made a profit trading US stock contracts on the Weex exchange, but the platform deleted my trading records and deducted part of my funds without notifying me. Later, when I tried to withdraw part of my principal, they demanded that I delete the posts exposing my losses on various platforms before I could withdraw my principal. They are using my principal to blackmail me. It's a platform that gambles with its users. If you dare to make money, they dare to take it. My withdrawal failed and was returned. I am unable to withdraw any more funds.

Resolved

EE TRADE

My phone number is 13649813621. I downloaded this software in February and deposited money several times. I kept making money, so I stopped depositing and continued to profit. I could even withdraw my winnings until May 15th, when I stopped being able to withdraw. Customer service said they needed to provide some documents for regulatory review, claiming it was a random check unrelated to profits. This is clearly just an excuse to prevent withdrawals, treating us like fools. They only care about losing money; they'll find reasons to prevent withdrawals while you're making profits. It's obviously a shady platform masquerading as a legitimate one, not involved in the international market, a Ponzi scheme that only wants to take your principal. They have no intention of letting you withdraw your profits.