Resolved

SOLIDARY PRIME

I'm unable to withdraw my money. It says it's frozen I need help.

Unable to Withdraw

MASTER MIND CAPITALS

I have posted an exposure on WikiFX, and I proactively contacted the platform's customer service and clearly stated that I was foregoing profits and only requesting a refund of my initial deposit of $7,000. This was the maximum concession I could make. However, the platform has still not responded for two weeks, without any response from customer service.

Unable to Withdraw

RANGE MARKETS

I've had a pending withdrawal since February 19th. I followed up via email on February 19th and February 24th. Their reply on February 24th that they had received my USDT wallet address, the withdrawal was being reviewed and would be processed soon. I followed up again on March 2nd, March 5th, March 16th, and April 7th. Up until now, there's been no clarity, they seem to be holding my money and ignoring emails. I believe this kind of behavior makes Rangemarkets an untrustworthy broker. I want my withdrawal processed immediately and my money back.

Unable to Withdraw

OKX

I'm unable to withdraw any money because it's frozen.

Others

VALUTRADES

Profits were maliciously deducted. On March 23, 2026, at 14:28, a position was opened and closed with a profit at a normal market price. The platform deducted the profit without providing any evidence, citing a pricing error. I can provide price quotes from multiple platforms at the same time for reference! I hope your platform can mediate and protect the legitimate rights and interests of the clients, thank you.

Scam

Trive

My $52,000 account has been maliciously frozen, and the platform is evading any action regarding the principal and profits. No payments have been processed for two months. The platform has maliciously hidden my real account number. I cannot log in at all, and there are no available withdrawal options.

Resolved

INVADIGM

I played on this platform for a while and earned $30,000. The agent said I'd earned too much and needed to lose some of it, otherwise I couldn't withdraw my funds! Later, I lost nearly $10,000, and the platform still wouldn't let me withdraw. That same day, without any notification, it secretly closed my account. When I contacted the customer service, they acted like scoundrels, saying I violated regulations—each order was less than 60 seconds, considered "instant" trades, and therefore invalid—and wouldn't refund my principal. I wonder, when I was losing money, why didn't they say it was "instant" trades, not frequent trading?! Later, when I threatened to report them to the police, they made me sign a guarantee not to expose their actions, and promised to refund my principal and compensate me $600! I've never seen such a shameless platform! I hope you learn from this and won't fall for their scam!

Unable to Withdraw

iq option

I've made several withdrawals of $10, $15, and $30, and the money hasn't arrived in my account, and some withdrawals haven't been approved either.

Severe Slippage

Upway

Slippage was frequent. The most outrageous time was when I hedged and a $16 difference resulted in my account being wiped out. Another time, there was a 500-point difference in silver prices before the market closed.

Unable to Withdraw

The 5%ers

Sharing my experience with The5ers. Payout requested: March 21, 2026 (~$13K) Interview completed & account approved: March 24 March 28: Support confirmed everything was approved, no issues, and payout would be sent within 24–48 hours After that, I followed up multiple times and was always told: Payout is approved No issues on the account Funds are being processed As recently as yesterday, support said my payout was already with the finance team. However, after more than two weeks of waiting, I suddenly received a termination notice citing “integrity concerns” — with no prior warning, no clear evidence, and no chance to clarify. So the question is simple: If there was an issue, why was the payout approved and confirmed multiple times? This kind of process is very difficult to understand and raises serious concerns about transparency and consistency. Traders should be cautious and make sure to document everything. I’m open to a clear and transparent explanation from the team.

Unable to Withdraw

OKX

I'm unable to withdraw even though I contacted the customer service.

Unable to Withdraw

HTFX

I deposited 6,000 to 7,000 yuan in total. My two subsequent withdrawals totaled less than 3,000 yuan and have been delayed for almost a year with no response. The official email address is also unresponsive.

Unable to Withdraw

BTC

I have $274 that I want to withdraw, but the bitmayys.vip platform has frozen my money and I can't withdraw it. They're asking for $501 to unfreeze the money so I can withdraw a total of $700, but I don't want to deposit it because I'm afraid it's a scam, and I need my money back. Please, thank you.

Scam

ArgoFX

Forced liquidation: despite having sufficient margin, my account was wiped out completely. Then the customer service stopped replying to my eamil or messages, and I lost everything! It's disgusting.

Unable to Withdraw

NXG MARKETS

Unable to withdraw. I entered through an agent and traded via a robot. The agent only withdrew my initial capital, and they kept rejecting my withdrawal request every time I tried. I've submitted withdrawal requests four times, and they rejected each time.

Unable to Withdraw

Trive

I submitted my withdrawal request on February 28, 2026, and it's been half a month since then. I haven't received any payments, and they haven't replied to my emails. I've sent many emails during this period, but they haven't responded or released my funds.

Unable to Withdraw

FOCUS Markets

Please help me withdraw my balance; Focus Markets is not responding.

Resolved

Test Flight

Unable to withdraw

Unable to Withdraw

MASTER MIND CAPITALS

I opened a trading account on the MASTER MIND CAPITALS platform. My MT5 account number is 52****. The server is MasterMindCapitals-Server. My initial deposit was approximately $7,000. My requested withdrawal amount is $13,700. I successfully withdrew $1,500 on my first attempt. When I requested a withdrawal of $3,400 on my second attempt, the platform refused, citing "abnormal bank card information." I subsequently requested another withdrawal of $13,700, but the platform again delayed, citing "holidays" and "abnormal bank card information," and has not processed it to this day. The customer service has repeatedly given me the runaround, and my withdrawal request remains unresolved.

Resolved

BITPANIA

I've invested a bit over $15,000 USD and haven't been able to make any withdrawals, whether small or large, because my account currently shows a profit of almost $250,000 USD, and they're asking me to deposit $2,500 USD, supposedly to link my account.