Unable to Withdraw

MY MAA MARKETS

Poor withdrawal experience. I submitted a crypto withdrawal request on September 29, 2026, but it remained Pending without any clear explanation or processing update. I contacted support to ask about the delay, but the withdrawal was still not processed. Overall, the withdrawal processing experience was disappointing and lacked transparency.

Unable to Withdraw

BLUVOX

Title: SCAM ALERT: Do Not Trade Here - Withdrawal Blocked! Review: This broker is completely fraudulent, and I strongly advise all traders to stay away from them. Do not open an account or work with them under any circumstances. I have been trying to withdraw my deposit, but they are deliberately holding my funds and not processing the withdrawal. They give no valid reasons for holding my money. Save your capital and avoid this scam broker at all costs! To avoid paying my funds, they made a fake excuse in an email claiming that I was using an HFT (High-Frequency Trading) bot."

Others

pepperstone

Received the deposit but still haven't credited it to my account. I made a wire transfer of 25 GBP on the 27th. To this day I have not received my deposit. Customer service asked me to provide proof of deposit; I submitted it, but it still hasn't been credited. I am still pursuing this. I hope to get my 25 GBP back. I will never choose this platform again. Black platform!

Others

ProxyOption

test111, needs to pass

Resolved

Giraffe Markets

I am submitting this complaint regarding Giraffe Markets for withholding approximately USD 22,000 of my remaining capital and refusing to process my withdrawal. During my trading activity with Giraffe Markets, I have already incurred approximately USD 28,000 in trading losses. After these trading losses, I still have approximately USD 22,000 of my own capital remaining in my trading account. I requested to withdraw this remaining USD 22,000. However, Giraffe Markets has refused to process my withdrawal. The reason communicated to me is that my account did not generate sufficient profit for the broker and that the broker incurred payment gateway fees in connection with my deposits/transactions. Giraffe Markets is therefore seeking to treat my remaining capital as compensation for these alleged costs. This is extremely concerning to me. I accept that approximately USD 28,000 was lost through my own trading activity. I am not disputing those trading losses. My complaint specifically concerns the remaining approximately USD 22,000 that belongs to me and is now being withheld from withdrawal. The USD 22,000 was not lost through trading. Giraffe Markets is withholding it because of alleged payment gateway fees and because, according to the explanation given to me, my account was not profitable enough for the broker. I have requested that Giraffe Markets provide the contractual basis showing where I agreed that my remaining capital could be withheld to compensate the broker for payment gateway fees or because the broker did not generate sufficient profit from my account. I am therefore requesting that Giraffe Markets immediately release my remaining approximately USD 22,000 for withdrawal. For clarity: Approximate trading losses: USD 28,000 Remaining capital being withheld: USD 22,000 Approximate total funds involved: USD 50,000 I am prepared to provide WikiFX with my account statements, trading history, withdrawal request, transaction records and communications with Giraffe Markets showing the reasons given for refusing my withdrawal. I respectfully request WikiFX's assistance in investigating this matter and helping me recover my remaining USD 22,000.

Unable to Withdraw

GLOBAL FUTURES SERVICES

The commission has been delayed and not settled; it should be settled at 511.

Unable to Withdraw

zenstox

They made me lose more than 10,000 dollars and now they don't want to return a pending balance; which I didn't lose of 4,300 dollars. They are thieves.

Severe Slippage

VORBIX MARKETS

I deposited $1,000 and won $1,300, but the platform’s slippage of several hundred pips meant that opening a 0.2-lot position resulted in an immediate loss of $50–$60. I contacted customer service but received no response, and my messages on the platform went unanswered. This is clearly a scam—please steer clear. This platform is completely unregulated and is definitely a scam platform.

Unable to Withdraw

Decode

This person is an insider at Decode who actually specializes in profiting from customer losses—using the money from customer complaints to pay sales staff. Once the sales team’s subordinates turn a profit, he stops paying the sales staff, doesn’t answer their calls, and doesn’t reply to their messages. He used to work at CPT, where he also specialized in profiting from customer losses.

iq option

Unjust confiscation of 501.93 USDT and automated support I deposited 20.21 USDT into my account and was granted a bonus of 60.63 USDT, starting with a combined balance of 80.84 USDT. Through entirely successful trading operations, I managed to raise the account to 562.56 USDT. It is very important to note that my account balance NEVER fell below 85.00 dollars, which mathematically demonstrates that my real deposited capital was never consumed nor reached zero. All my profits were backed by my own real money. On September 27, I decided to proceed with the cancellation of the bonus. I did so guided by their own official interface in the trading room, which textually promises before pressing the button: "You can cancel the bonus through the 'Bonus' button in the trading room. If you do, the bonus will be removed and only your remaining real funds will remain in your balance." Expecting the system to subtract only the nominal value of the bonus (60.63 USDT), the platform software abusively executed a charge of -562.56 USDT, completely sweeping away my entire account and leaving me at zero. They have improperly confiscated my 20.21 USDT initial deposit and my 501.93 USDT of legitimate profits accumulated at my own risk. The internal support and the complaints department ignore the mathematical evidence of the screenshots and respond with automatic robot templates that invent false data, saying that my real balance had been depleted. This is a clear case of misleading advertising within the application and wrongful retention of funds. I demand a serious human audit by IQ Option's financial supervisors and the immediate restitution of my 501.93 USDT of remaining real funds.

Scam

FlipTrade Group

Contest Manipulated & No Investigation Provided I joined Flip Trade Group's $50 Live Contest (Jan 25-30, 2026) 。 The results looked fixed. I complained during the contest - they said "technical problem". On July 26 they promised a full investigation with equity history of all participants. On Aug 27 they said documents were sent to my home and government officials would contact me, and asked me not to remove reviews. As of today, 29th September, I have NOT received any documents, nor have I been contacted by any government authority. This is clearly a delay strategy used by a scam broker to avoid accountability and silence complaints. No transparency, no evidence, no investigation provided. Stay away from this broker.

Deduction of profits

ONE ROYAL

Withdrawal of my deposit with profits - One Royal company I made a deposit of $70 and earned profits of $74 I also had a pending withdrawal of $160 for several days I was surprised by a response from the company stating that the entire balance was deducted because I had hedged my trades to open a larger number of trades, and I did not know that this was a violation When I found out, I apologized and agreed that they would deduct the profits resulting from this and return the deposit only, but they refused I officially demand that the platform return the deposit, amounting to $230, within 24 hours. If they refuse to process this, I will continue sharing all evidence in trading communities and on all social platforms and complaint platforms to expose and complain in the long term. These are the evidence and messages between my account manager

uexo

*Title:* Account terminated and profit confiscated - Account 30**** *Review:* I deposited $50 and made profit through news trading on Gold. My account 30**** was terminated without warning. I received email stating my trading is "abusive" and my profit will be deducted. No proof of price manipulation or technical abuse was provided. They only returned my initial deposit. This is unfair because news trading is not prohibited in their Client Agreement. I requested evidence from Risk Team but got only template replies. I have reported to FSA Seychelles. Waiting for resolution. Be careful if you trade news

Others

FBS

Deposit into FBS account disappeared, not credited to account. Chased via email and chat, they said they are in the process of refunding for 3 days already... doing nothing. This is definitely a scam.

Scam

GrandCapital

Cancellation of my profits without reason or evidence against me I would like to share my experience with Grand Capital company regarding a problem I faced with the cancellation of my profits from the trading account. My account with the company, I deposited $1,000 USD, and after trading I made profits of $2,104 USD. Thus what was canceled is $2,204 USD, which includes part of the capital and profits. I submitted a withdrawal request on 03/09/2026, and my account is fully KYC verified, and I, to my knowledge, complied with the company's trading terms and procedures. Until now, the requested amount has not been transferred, part of the capital and my profits were canceled, and my account was completely closed and cannot be accessed, which has caused me great concern about the possibility of recovering my money. Case details: - Company: Grand Capital - Initial deposit: $1,000 - Profits: $2,104 - Withdrawal request date: 03/09/2026 - KYC status: Completed - Problem: Cancellation of my profits I contacted the CEO, Mr. Shadi, who informed me that the dealing department suspects your trades, for this reason we frozen your profits. I told him that if there is evidence of any misconduct, you can close my account completely, and he did not provide any evidence against me, and this is against the law. Note: I asked support and Shadi for the Compliance email, and they informed me via support email, and this violates the Comoros licenses. The complaint should be sent to Compliance. Their reply proved to me that they do not have a legal department. I contacted the company and the Compliance department regarding this problem, and demanded clarification of the reason for not executing the withdrawal. There is no transparency in the response, and they evade providing evidence against me. I also have the documents, screenshots, and transaction records related to the account and withdrawal request, and I can provide them to prove the details of the case. I ask Grand Capital to clarify the reason for the cancellation of my profits and demand their refund as soon as possible. I gave them a deadline of 5 days, and they procrastinated up to 15 days, and I did not get a result, so I decided to write my problem in and escalate the matter to the competent regulatory authority in Comoros. This review reflects my personal experience with Grand Capital company and I warn everyone against it, and I share it with the aim of documenting my experience and obtaining clarification on the cancellation of my profits. Note: This post will not be removed until I fully recover my rights, and I will proceed to file a complaint with the license.

Unable to Withdraw

Absel Markets

Every time I want to make a withdrawal, it is always rejected without reason. Even though I have not done any trading at all.

Unable to Withdraw

Exclusive Markets

Broker is not good. I do trading but my profit is not paid out. Only capital can be withdrawn, while the profit is lost.

Unable to Withdraw

squaredfinancial

why not approve my fund withdraw? and why cancel /delete my log in account?

Resolved

Qube Markets

The platform claims it can trade through scalping, attract investors to deposit funds. However, once you deposit funds and use scalping trades, they will suddenly delete your account and block your access to the account.

Unable to Withdraw

Quotex

I made a withdrawal and since yesterday they haven't sent it to me