Unable to Withdraw

MilelePrime

Scam with me milele prime My account has been terminated and I am unable to log in. Please confirm my remaining account balance and provide the procedure to withdraw my funds. Also confirm whether my balance remains fully payable to me.

Unable to Withdraw

CIBfx

I invested in this broker two years ago and requested the withdrawal of the funds, and after a while they contacted me, but they kept asking me for money to withdraw it, but I only fell for it the first time they asked, and my account is still operating, but I cannot withdraw my funds.

Deduction of profits

Qube Markets

I am a Qube Markets customer. Since 2026/09/25, my trading account has been restricted, and I am unable to log in normally or manage the funds in my account. Qube Markets has stated that my trading is under an LP investigation and has mentioned issues such as market front-running, prohibited hedging, and abusive trading. I am willing to fully cooperate with the investigation, but to date the platform has not provided any specific violating orders, evidence, or formal investigation results. I have repeatedly requested a formal explanation through customer service and email, but to this day I have still not received the following core information: 1. Specific violation allegations Please identify which orders were determined to be in violation, the reason for each transaction’s violation, and the standards used to determine abusive trading or other prohibited trading conduct. 2. Technical analysis basis If the platform or LP determines violations based on trading patterns, please explain its analysis methodology, as well as the specific data and determination basis for the so-called “abnormal upstream liquidity correlation”, “market impact”, and “execution characteristics”. 3. Contract and restriction basis Please clearly specify which provision of the Client Agreement or other applicable documents I have violated, and under which clause the platform restricted my login, trading, withdrawals, and handling of funds. I am not refusing the investigation, nor am I asking the platform to disclose trade secrets or its complete risk control algorithm. All I am asking for is the most basic and verifiable information: “Which transaction violated the rules, why it violated them, what the evidence is, which contract clause was breached, and under what provision my account and funds were restricted.” I retain complete MT5 trading records, account data, customer service and relevant personnel communications, formal complaint emails, and other evidence, all of which I am willing to provide for verification. If Qube Markets determines that I did indeed violate the rules, please provide specific evidence and contractual basis; if it cannot, please immediately restore my account access and allow me to normally handle the funds in my account that rightfully belong to me.

Others

BtcDana

is broker mein deposit nahin ke barabar hota Hai aur yah broker success bhi nahin Hai iske andar main deposite kiya hun dedh sau dollar jismein donon deposite reject ho gaya hai yah deposite aur yah broker yah success nahin Hai ab payment ke masale mein bhi violet ke andar bahut let Paisa aata Hai alag hai lekin deposite line bhi isko HAL nahin kar sakti

Scam

STMARKET

On October 2, 2026, I make profit of 5380 USD on my trading account number 4**** with ST Markets . Afterwards, I requested a withdrawal, and my first of usd190 and second withdrawal of usd195 was processed quickly. I then continued trading with my remaining balance. later, I requested another withdrawal of 1500 USD . On October 3, i tried to login in my trading account, cannot be log in and the trading account is disabled. I log in to stmarkets it show account is suspend without received any notice and they just block all my account. All evidence is provided below. Please do not allow other people to be scammed. My psychological condition is very bad right now.

Deduction of profits

igold

I have been a member of Lingfeng for over ten years. In the past two years, I suddenly noticed that it has repeatedly created artificial price gaps to maliciously deduct extra funds from clients. Even when there is clearly no price gap, it still maliciously deducts extra principal from clients. Complaints to customer service are always canned responses, with no results at all. This company is simply a crooked business.

Trive

I can't log in anymore. What's going on? They're not replying to emails either. Did they run off? Does anyone know how to contact them?

Unable to Withdraw

eplanet

On September 30, 2026, I requested to withdraw $400 from my ePlanet Brokers real account to my bank account after receiving my $500 tournament prize. Customer support replied that bank transfer withdrawals are currently not available and instructed me to withdraw only through cryptocurrency. I specifically requested a bank withdrawal, but this option was not available. This is my complaint regarding the withdrawal method and the inability to withdraw the requested amount through bank transfer.

Unable to Withdraw

VOLURR BROKERAGE

My previous feedback concerned my approved 1,118 USDT withdrawal, which I still have not received. Since then, Volurr has suspended my account and accused me of using multiple accounts and “stealing”, but has not provided any evidence or identified the specific rule I allegedly violated.  Volurr also claimed that my money had arrived. I requested the TXID/transaction hash to verify the transfer, but they did not provide it. I have still not received the 1,118 USDT. 

Unable to Withdraw

VOLURR BROKERAGE

My 1,118 USDT withdrawal is marked as “Approved”, but the funds have not been sent to me. After the withdrawal was approved, my MT5 account became inaccessible. I have contacted Volurr by email, WhatsApp and Live Support, but I have received no response. My approved withdrawal is still unpaid and I have not been given any explanation regarding my account restriction. I am requesting an immediate explanation and the release of my funds.

Unable to Withdraw

MY MAA MARKETS

Poor withdrawal experience. I submitted a crypto withdrawal request on September 29, 2026, but it remained Pending without any clear explanation or processing update. I contacted support to ask about the delay, but the withdrawal was still not processed. Overall, the withdrawal processing experience was disappointing and lacked transparency.

Unable to Withdraw

BLUVOX

Title: SCAM ALERT: Do Not Trade Here - Withdrawal Blocked! Review: This broker is completely fraudulent, and I strongly advise all traders to stay away from them. Do not open an account or work with them under any circumstances. I have been trying to withdraw my deposit, but they are deliberately holding my funds and not processing the withdrawal. They give no valid reasons for holding my money. Save your capital and avoid this scam broker at all costs! To avoid paying my funds, they made a fake excuse in an email claiming that I was using an HFT (High-Frequency Trading) bot."

Others

pepperstone

Received the deposit but still haven't credited it to my account. I made a wire transfer of 25 GBP on the 27th. To this day I have not received my deposit. Customer service asked me to provide proof of deposit; I submitted it, but it still hasn't been credited. I am still pursuing this. I hope to get my 25 GBP back. I will never choose this platform again. Black platform!

Others

ProxyOption

test111, needs to pass

Resolved

Giraffe Markets

I am submitting this complaint regarding Giraffe Markets for withholding approximately USD 22,000 of my remaining capital and refusing to process my withdrawal. During my trading activity with Giraffe Markets, I have already incurred approximately USD 28,000 in trading losses. After these trading losses, I still have approximately USD 22,000 of my own capital remaining in my trading account. I requested to withdraw this remaining USD 22,000. However, Giraffe Markets has refused to process my withdrawal. The reason communicated to me is that my account did not generate sufficient profit for the broker and that the broker incurred payment gateway fees in connection with my deposits/transactions. Giraffe Markets is therefore seeking to treat my remaining capital as compensation for these alleged costs. This is extremely concerning to me. I accept that approximately USD 28,000 was lost through my own trading activity. I am not disputing those trading losses. My complaint specifically concerns the remaining approximately USD 22,000 that belongs to me and is now being withheld from withdrawal. The USD 22,000 was not lost through trading. Giraffe Markets is withholding it because of alleged payment gateway fees and because, according to the explanation given to me, my account was not profitable enough for the broker. I have requested that Giraffe Markets provide the contractual basis showing where I agreed that my remaining capital could be withheld to compensate the broker for payment gateway fees or because the broker did not generate sufficient profit from my account. I am therefore requesting that Giraffe Markets immediately release my remaining approximately USD 22,000 for withdrawal. For clarity: Approximate trading losses: USD 28,000 Remaining capital being withheld: USD 22,000 Approximate total funds involved: USD 50,000 I am prepared to provide WikiFX with my account statements, trading history, withdrawal request, transaction records and communications with Giraffe Markets showing the reasons given for refusing my withdrawal. I respectfully request WikiFX's assistance in investigating this matter and helping me recover my remaining USD 22,000.

Resolved

GLOBAL FUTURES SERVICES

The commission has been delayed and not settled; it should be settled at 511.

Unable to Withdraw

zenstox

They made me lose more than 10,000 dollars and now they don't want to return a pending balance; which I didn't lose of 4,300 dollars. They are thieves.

Severe Slippage

VORBIX MARKETS

I deposited $1,000 and won $1,300, but the platform’s slippage of several hundred pips meant that opening a 0.2-lot position resulted in an immediate loss of $50–$60. I contacted customer service but received no response, and my messages on the platform went unanswered. This is clearly a scam—please steer clear. This platform is completely unregulated and is definitely a scam platform.

Unable to Withdraw

Decode

This person is an insider at Decode who actually specializes in profiting from customer losses—using the money from customer complaints to pay sales staff. Once the sales team’s subordinates turn a profit, he stops paying the sales staff, doesn’t answer their calls, and doesn’t reply to their messages. He used to work at CPT, where he also specialized in profiting from customer losses.

iq option

Unjust confiscation of 501.93 USDT and automated support I deposited 20.21 USDT into my account and was granted a bonus of 60.63 USDT, starting with a combined balance of 80.84 USDT. Through entirely successful trading operations, I managed to raise the account to 562.56 USDT. It is very important to note that my account balance NEVER fell below 85.00 dollars, which mathematically demonstrates that my real deposited capital was never consumed nor reached zero. All my profits were backed by my own real money. On September 27, I decided to proceed with the cancellation of the bonus. I did so guided by their own official interface in the trading room, which textually promises before pressing the button: "You can cancel the bonus through the 'Bonus' button in the trading room. If you do, the bonus will be removed and only your remaining real funds will remain in your balance." Expecting the system to subtract only the nominal value of the bonus (60.63 USDT), the platform software abusively executed a charge of -562.56 USDT, completely sweeping away my entire account and leaving me at zero. They have improperly confiscated my 20.21 USDT initial deposit and my 501.93 USDT of legitimate profits accumulated at my own risk. The internal support and the complaints department ignore the mathematical evidence of the screenshots and respond with automatic robot templates that invent false data, saying that my real balance had been depleted. This is a clear case of misleading advertising within the application and wrongful retention of funds. I demand a serious human audit by IQ Option's financial supervisors and the immediate restitution of my 501.93 USDT of remaining real funds.