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Score
South Africa
Regulated in South Africa
Financial Service Corporate
MT4 Full License
Regional Brokers
Suspicious Overrun
High potential risk
Influence
Add brokers
Comparison
Quantity 91
Exposure
Score
Regulatory Index3.51
Business Index5.75
Risk Management Index0.00
Software Index9.71
License Index3.51
Single Core
1G
40G
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Company Name
JAROCEL PTY LTD
Company Abbreviation
Headway
Platform registered country and region
South Africa
Company website
X
YouTube
Company summary
Pyramid scheme complaint
Expose
After earning a profit today, they withdrew all my funds, including my initial capital. They falsely claimed I had five accounts, which is untrue. I spent over three hours communicating with them.
The Headway broker stole my profits and told me that I misused the negative balance process when I did not incur any losses on the account. Everyone should stay away from the fraudulent broker who stole my profit of $1268.
It's an absolute scam, as the deposit bonus they offer you will disappear in seconds due to the spreads alone, plus you'll find that even if your account is balanced, they can remove your bonus mid-trade and blow up your entire account like they did to me.
Spread manipulation and slippage traps devour principal. On the night of the Federal Reserve's interest rate decision in June 2025, I encountered malicious manipulation when trading USD/MYR on Headway. The platform advertised "ECN account spreads as low as 0.5 points," but when I opened a position, the EUR/USD spread suddenly soared from the normal 1.8 points to 15 points, and my 100,000 ringgit principal was instantly deducted from RM4,500 in fees. Even worse, when GBP/JPY hit my set take-profit point of 182.30, the platform showed slippage to 180.90, forcing a forced liquidation. The original RM8,200 profit turned into a loss of RM6,700. Headway's license does not cover Malaysian customers, which is an unauthorized operation. It's fake, stay away from this platform.
I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips.
Headway is the most fraud broker I ever seen. Last night the rhe server had a technical problem and they closed all my open positions,and today they are telling me that all issues had been addressed and resolved,which is really not true!
The deposit bonus you are they offer you will disappear in seconds due to the spreads alone on top of that you will find out that even if you're Account Ballance is fine they can remove your bonus mid trade and blow up your whole account like they did to me. I went from $230
I chose this crappy platform, Headway, and fell for their "data-based" claims. Now, withdrawing my money is incredibly difficult. The Malaysian team running it are a bunch of scoundrels! Last month, I saw some gains in my account and thought I'd withdraw my principal first. But after submitting a withdrawal request, I started waiting endlessly. Customer service initially said it would arrive in 3-5 business days, but after a week, nothing happened. I contacted them, and the Malaysian customer service staff started arguing, saying my withdrawal request had "data anomalies" and required additional information. I submitted the requested information again and again, but they still refused. It's clear they don't want me to withdraw! Now, not only can I not withdraw my money, I can't even log in! Is this what they call "data-based"? They're just using fake data to scam users out of their money!
| لا أفهم هذا الهراء في كل مرة أقوم فيها بسحب الأموال من وساطتك، يتم رفضها دائمًا، كانت خدمة العملاء لديك تخبر بعض المتفائلين أنه يجب علي استخدام نفس الحساب الذي استخدمته للإيداع والسحب وهذا ما فعلته هراء
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.
Signed up for a reduced price trial for three months and forgot to cancel. They charged me almost $100 for another three months subscription with zero communication until afterwards, and refuse to give me a refund. The App itself might be ok, but customer Not a good experience! The overall process with pay is not great and cannot be equally.
It's a scam. The bonus is tied to your principal, and unlocking it requires trading 3,800 lots. I was attracted by Headway's "Deposit RM50,000, get RM25,000" promotion and received the bonus after depositing. However, when I applied to withdraw my RM15,000 profit in February, I was told I needed to complete "200x trading volume" to unlock it. Based on my trading habit of 0.1 lots per trade, I would need to trade (50,000 + 25,000) × 200 ÷ 100,000 = 150 lots. The actual platform requires a 300x "bonus + principal" ratio, meaning I would need to trade 75,000 × 300 ÷ 100,000 = 225 lots. Based on the average Malaysian trading volume of 5 lots per day, this would take two years to complete. I requested to withdraw my principal and gave up my bonus, but was charged a 50% penalty (RM25,000). Ultimately, I was only able to withdraw RM25,000, a 50% loss on my principal. This should serve as a warning to everyone: don't use this unscrupulous platform. It's not trustworthy.
وسيط Headway هو في الواقع عملية احتيال. يتلاعبون بالصفقات، ويمنعون عمليات السحب، ويغلقون الحسابات دون أي دليل ملموس على متى تم تحقيق أرباح ضخمة. يرجى التحقق أولاً قبل استخدامهم، إما أن يكون ترخيصهم مستنسخًا أو مزيفًا
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account
I requested withdrawal with was the exact one I used for a previous deposit. I headed straight to Local bank withdrawal only to see a comment attached that local bank transfer could take up to 7 business days. What sought of nonsense is that? If there should be any faster method outside of e-wallet it should be local bank transfer. This is making me doubt their sincerity as a broker
Headway You, a lousy platform, has taken all the money I earned from cooking in Thailand. Last Friday morning at 08.30, I was staring at the XAU/THB (gold to Thai baht) market. The night before, I stayed up late analyzing K-Line data for almost 10 days and managed to build a position of over 3 lots at 26,500. After clicking to confirm, the platform showed a blank white screen—my mouse clicks didn’t respond at all! I was drenched in sweat. I quickly restarted my phone, switched to my tablet, and logged in again, wasting 18 minutes just to get back in. By then, the price had surged to 26,780. I could have made a profit of 252,000 baht, but now, not only did I miss the opportunity, but due to the delayed execution, the follow-up position I added also resulted in another 98,000 baht loss. I complained to customer service, but the guy there was like a robot, just saying, 'There was excessive system traffic at that time—it’s normal fluctuation.' Normal fluctuation? My friend traded on another platform at the same time—why didn’t they have any issues? This month, I lost nearly 400,000 baht just because of Headway’s failed order execution! Headway, you deliberately caused delays and want us retail investors to lose money.
Headway Review Summary | |
Founded | 2022 |
Registered Country/Region | South Africa |
Regulation | No regulation |
Market Instruments | Forex, indices, stocks, energies, metals, cryptocurrencies |
Demo Account | ✅ |
Leverage | 1:1 - 1:unlimited |
Spread | From 0.3 pips (Standard account) |
Trading Platform | Headway Trading App, MetaTrader 4, MetaTrader 5 |
Copy Tradiing | ✅ |
Minimum Deposit | $1 |
Customer Support | 24/7 support, email: care@hw.site |
WhatsApp, Facebook, Messenger |
Headway is a full-service trading broker. The goal of it is to create a trading environment that is easy to use and open to all traders, from beginners to experts. The broker lets you trade on MetaTrader 4 and MetaTrader 5 platforms. It has more than 476 instruments, such as forex, stocks, indices, energies, metals, and cryptocurrencies. You can open an account for just $1, and spreads can be as low as 0.0 pips for Pro accounts. After meeting certain conditions, you can get unlimited leverage.
Pros | Cons |
Wide variety of tradable instruments | No regulation |
Three account types with low minimum deposit | Limited payment options |
Demo accounts | No direct contact channel |
Flexible leverage ratios | |
Supports MetaTrader 4 and 5 | |
24/7 multilingual support |
No. Headway operates as an unregulated entity. Although it's experienced company, but users need to be aware of this risk.
Tradable Instruments | Supported |
Forex | ✔ |
Cryptocurrencies | ✔ |
Metals | ✔ |
Energies | ✔ |
Stocks | ✔ |
Indices | ✔ |
Bonds | ❌ |
Options | ❌ |
ETFs | ❌ |
Mutual Funds | ❌ |
Account Type | Minimum Deposit | Account Currency | Trading Instruments |
Cent | $1 | USD | Stocks, indices |
Standard | $10 | USD, EUR, IDR, JPY, THB, NGN, ZAR, BRL, MYR | Forex, cryptos, metals, energies, stocks, indices |
Pro | $100 |
Headway offers flexible leverage of 1:1 - 1:unlimited (after 5 standard lots) for all account types. Please note that high leverage can amplify not only profits but also losses.
Account Type | Spread | Commission | Swap |
Cent | Floating from 0.3 pips | 0 | Swap-free option |
Standard | |||
Pro | Floating from 0.0 | Up to $1.5 per side per lot |
Trading Platform | Supported | Available Devices | Suitable for |
Headway Trading App | ✔ | Android, iOS | / |
MetaTrader 4 | ✔ | Windows, Mac, Android, iOS | Beginners |
MetaTrader 5 | ✔ | Windows, Mac, Android, iOS | Experienced traders |
Headway accepts payments via Mastercard, Visa, and cryptos. However, specific info like deposit and withdrawal processing time and associated fees is not revealed.
Signs that make you afraid of being scammed. As a result, you end your cooperation with any broker that seems suspicious. This is exact reason why traders are keeping their distance from Headway. But what are the major concerns? You should know them. We’ve explained these warning signs in the article below. Keep reading to stay alert and informed.
In this article, we will conduct a comprehensive examination of Headway, delving into its key features, fees, safety measures, deposit and withdrawal options, trading platform, and customer service. WikiFX endeavours to provide you with the essential information required to make an informed decision about utilizing this platform.
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