According to the normal deposit process, the transfer was successful but they refuse to process it.-GTCFX-Rights Protection Center-WikiFX

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FX4078650024

2026-10-07 18:34

United States

According to the normal deposit process, the transfer was successful but they refuse to process it.

[Mediating Parties]

GTCFX

[Issue]

服务体验差

[Requirement]

compensation

[Settlement Amount]

¥3,327(CNY)

[Time]

24 day 6 hour

FX4078650024User confirmed it was fixed.

2026-11-01 01:38

United States

GTCFXReply

2026-10-28 15:24

United Arab Emirates

If a deposit is not made in the correct way again in the future, we will no longer process it

WikiFX Overseas Customer ServiceContact Broker

2026-10-08 18:16

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2026-10-08 15:33

Hong Kong China

Verified

FX4078650024Start Mediation

2026-10-07 18:34

United States

Start Mediation

I transferred 500 USDT to the designated wallet using the platform's deposit method, but the platform refused to credit my deposit, claiming it had not received the funds. The chain status query shows that the transfer was successful, and the platform wallet address can add networks and receive funds normally. Yet it now keeps asking me to make the deposit again, always using the reason that it has not received the funds. The funds I have already transferred are also hard-earned money, but now it refuses to resolve the loss..

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GTCFX

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GTC rogue platform

China 2026-10-22 16:30