FX1153923769
Others
compensation
¥121,215(CNY)
36day0hour
FX1153923769Resolved
Hong Kong China
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During my use of Exness on 2026.05.28 at 09:17:37, a huge order suddenly appeared, a 20.99 lot long order, which was absolutely not placed by me manually. Moreover, I am the only one operating the account, and no one else knows my account information! Then at 09:25:28 on 2026.5.28, I noticed abnormal floating losses on the account. I saw this order #1356862939 and closed it manually immediately, resulting in a loss of -17885.58 USD on my account! This eventually led to a margin call! I request the Exness platform to investigate this order and compensate my losses! Please, WikiFX, help me seek justice!
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Exness Account Experiencing Persistent "Quote Closed\" Unable to Close Positions Leading to Liquidation and Refusal of Compensation
Multiple slippages, no response from the platform, indifferent attitude, refusal to compensate
Hong Kong China 2026-07-05 15:23