Multiple slippages, no response from the platform, indifferent attitude, refusal to compensate-Exness-Rights Protection Center-WikiFX

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FX3105085334

2026-05-27 22:43

Hong Kong China

Multiple slippages, no response from the platform, indifferent attitude, refusal to compensate

[Mediating Parties]

Exness

[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥11,437(CNY)

[Time]

38 day 16 hour

WikiFX Mediation CenterAutomatic completion after timeout

2026-07-05 15:23

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

ExnessReply

2026-06-05 15:06

Cyprus

您好，关于您的问题可以将您的具体情况与平台24小时客服联系，您也可以使用注册邮箱发送至support@exness.com官方客服邮箱（提供交易账号+订单号，请确保是正确邮箱，）。若您已经与我们官方客服有过沟通，请依旧回复邮件或咨询官网在线24小时客服。谢谢.

WikiFX Overseas Customer ServiceContact Broker

2026-05-28 15:50

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2026-05-28 13:39

Hong Kong China

Verified

FX3105085334Start Mediation

2026-05-27 22:43

Hong Kong China

Start Mediation

Only includes orders involved in May with total slippage loss of 1700 USD!!! Order numbers 157391904, 157392147, 157365514, 157364548, 157391534, 158690107, 158869181, 158867386, 158865472

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Regulated

Exness

Company name：Exness

Score

8.29

10-15 yearsRegulated in CyprusRegulated in United KingdomRegulated in South Africa

Score

8.29

An inexplicably huge order volume appeared, causing massive losses.

China 2026-07-04 17:23

Exness frozen funds

China 2026-07-05 15:23