2025-04-14 23:07
China
chuck
[Mediating Parties]
Exness Exness
[Issue]

Others

[Requirement]

compensation

[Settlement Amount]

¥670(CNY)

[Time]

31 day 11 hour

2025-05-16 11:01
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

This content involves sensitive information, so it's hidden by WikiFX

2025-04-15 13:05
Hong Kong China Hong Kong China

Contact Broker

2025-04-15 10:37
Hong Kong China Hong Kong China

Verified

2025-04-14 23:07
Hong Kong China Hong Kong China

Start Mediation

On April 14, 2025, around 22:30 Beijing time, the platform froze, causing the mobile phone and computer to be inoperable, resulting in losses, requesting handling

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