2022-10-03 11:55
China
Unable to log on to the website or withdraw money
[Mediating Parties]
FXT FXT
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥42,715(CNY)

[Time]

66 day 20 hour

2022-12-09 08:43
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-11-09 08:25
Australia

Reply

Dear customer, the money in your account has been withdrawn successfully.

2022-10-08 09:49
Hong Kong China Hong Kong China

Contact Broker

2022-10-08 08:45
Hong Kong China Hong Kong China

Verified

2022-10-03 11:55
Hong Kong China Hong Kong China

Start Mediation

I was unable to log on to the website or withdraw money. The customer service didn’t reply. I need a reply.

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