2022-09-26 17:43
Hong Kong China Hong Kong China
Unable to withdraw
[Mediating Parties]
FXT FXT
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥95,197(CNY)

[Time]

65 day 16 hour

2022-12-01 10:24
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-11-01 10:18
Australia

Reply

The customer service has communicated with the customer and dealt with the withdrawal.

2022-09-27 12:16
Hong Kong China Hong Kong China

Contact Broker

2022-09-27 10:19
Hong Kong China Hong Kong China

Verified

2022-09-26 17:43
Hong Kong China Hong Kong China

Start Mediation

MT4 account number: 877403 I made a deposit of USD 8,621 from No. 9.5, and I traded for half a month without any problem, until my last order made more profit, and the total profit was USD 5,531. When withdrawing money for the first time, he refused my withdrawal, suspended my trading account, did not allow withdrawals or transactions, I have sent verification information as required, and I have been shirking responsibility and ignoring people even when I asked the account manager. Please help me to verify it as soon as possible, thank you!

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations