2022-10-15 22:55
China
Green platform does not withdraw and charge different fees
[Mediating Parties]
FXT FXT
[Issue]

Others

[Requirement]

Withdrawal

[Settlement Amount]

¥6,175(CNY)

[Time]

52 day 18 hour

2022-12-09 08:43
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-11-09 08:25
Australia

Reply

Dear customer, your withdrawal has been processed successfully.

2022-10-17 17:43
Hong Kong China Hong Kong China

Contact Broker

2022-10-17 16:12
Hong Kong China Hong Kong China

Verified

2022-10-15 22:55
Hong Kong China Hong Kong China

Start Mediation

The web page could not be opened for nearly a month, and the funds could not be deposited or withdrawn. The platform also changed the overnight interest rate privately. The feedback server was also extremely perfunctory. It was delayed as long as possible. Now the funds cannot be taken out, and the fees charged for no reason cannot be recovered. , is it still trustworthy? The first picture is the overnight charge of 0.1 lot of crude oil, and the second one is more than 19 US dollars. Isn't this a robbery?

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