2026-04-02 21:27
China
cwg Slippage Malicious Liquidation
[Mediating Parties]
CWG Markets CWG Markets
[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥13,418(CNY)

[Time]

63 day 19 hour

2026-06-05 16:40
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2026-04-17 14:47
United Kingdom

Reply

我司平台采用与 流动性提供商(LP)直连的市场执行机制。在该执行模式下,订单的最终成交价格由当时市场可提供的流动性及报价深度共同决定。当市场波动较快或订单在较短持仓时间内完成开平仓时,不同报价层级的可成交深度可能存在差异,因此在撮合过程中,成交价格可能会出现一定程度的偏移,即通常所说的 滑点(Slippage)。该情况属于国际金融市场中较为常见的正常执行现象。 客户不接受市场正常滑点,出于维护客户的目的,公司也赔偿了43.66 USD。

2026-04-16 15:34
United Kingdom

Reply

我司平台采用与 流动性提供商(LP)直连的市场执行机制。在该执行模式下,订单的最终成交价格由当时市场可提供的流动性及报价深度共同决定。当市场波动较快或订单在较短持仓时间内完成开平仓时,不同报价层级的可成交深度可能存在差异,因此在撮合过程中,成交价格可能会出现一定程度的偏移,即通常所说的 滑点(Slippage)。该情况属于国际金融市场中较为常见的正常执行现象。 客户不接受市场正常滑点,出于维护客户的目的,公司也赔偿了43.66 USD。

2026-04-03 12:50
Hong Kong China Hong Kong China

Contact Broker

2026-04-03 11:31
Hong Kong China Hong Kong China

Verified

2026-04-02 21:27
Hong Kong China Hong Kong China

Start Mediation

Severe slippage. Liquidation at fifty percent, but the result wasn't that. After liquidation, the market went down. I was scalping. The order was originally profitable, but after closing, my order was at a loss. I closed the order at 4574, but the execution closed it for me at 70, causing my account to be liquidated at 75. The remaining funds after liquidation plus the slippage, I could have withstood this wave of market movement at 4580. After I got liquidated, the market came down.

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