FX2869475308
Unable to Withdraw
compensation
¥232,003(CNY)
40 day 17 hour
WikiFX Mediation CenterAutomatic completion after timeout
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
CWG MarketsReply
Reply
Dear customer, your account 66767816 engaged in unauthorized trading by using an interest-free account for cross-platform hedging and arbitrage. The details have already been explained.
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I deposited $100,000 on June 21 and started trading. Withdrawals were fine when I had profits. But on July 31, when I wanted to apply for another withdrawal, they wouldn't allow it. I called the relevant personnel, but they kept making excuses. It wasn't until September 23 that CWG's trading department wrote to me, saying that I had 'violated trading rules,' without any evidence, and then removed the 34,579.43 amount in my MT4 account without any reason. I've been trading forex margin for a long time, and this is the first time I've encountered a platform that can just say 'violation of trading rules' and then transfer your money away. Because I need to send a protest letter to the UK, which takes 8 weeks before I can file a complaint, I want to warn CWG's clients: Be especially careful with this platform—extremely, extremely careful. PS: The photos I provide are all screenshots from my own backend. I blurred my name and personal information to avoid retaliation from the platform, and I deleted all my other data.



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