FX8334119782
Unable to Withdraw
Withdrawal
¥31,559(CNY)
74 day 2 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
AxiReply
Reply
Hope all is well with you. 感谢您的分享，经过内部询问，此客户的该问题已经过调查并得出结论。以下为客服团队根据合规部门建议给到的相关回复：据客户协议，我方无需就关闭您账户的决定披露更多信息。该决定基于对您账户交易活动的内部调查结果作出，我们有合理理由怀疑您与其他账户持有人存在串通行为，以谋取不当利益，该行为违反《客户协议》相关约定.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX8334119782Start Mediation
Hong Kong ChinaStart Mediation
Directly closing customer accounts and wiping out profits and principal. Contacting the official customer service, but they refuse to explain the reason.
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