2025-10-22 13:06
China
There are often order anomalies and problems with being unable to close positions.
[Mediating Parties]
TMGM TMGM
[Issue]

Scam

[Requirement]

compensation

[Settlement Amount]

¥404(CNY)

[Time]

5day0hour

2025-10-27 13:13
Hong Kong China Hong Kong China

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2025-10-22 16:59
Hong Kong China Hong Kong China

Contact Broker

2025-10-22 14:03
Hong Kong China Hong Kong China

Verified

2025-10-22 13:06
Hong Kong China Hong Kong China

Start Mediation

I watched helplessly as my position was forced to liquidate, unable to close any position whether in profit or loss. When I contacted customer service, they said it was my network issue and refused to provide a solution or compensation. From last week until now, this problem occurs whenever I have multiple positions open. They clearly know there's something wrong with their software, but they still make excuses saying I didn't use MT4 to trade.

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