Septiyan Hertarto
2025-08-09 16:58
Indonesia
Cannot open position and cannot withdraw funds
[Mediating Parties]
Exness
[Issue]
Others
[Requirement]
other
[Settlement Amount]
¥536,376(CNY)
[Time]
33 day 1 hour
WikiFX Mediation CenterAutomatic completion after timeout
2025-09-11 18:39
Hong Kong China
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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WikiFX Overseas Customer ServiceContact Broker
2025-08-11 12:46
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2025-08-11 09:49
Hong Kong China
Verified
Septiyan HertartoStart Mediation
2025-08-09 16:58
Indonesia
Start Mediation
I want to open a position, the explanation only allows closing the position, and I cannot withdraw funds



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