2025-07-23 16:15
Philippines Philippines
私自扣款
[Object]
XM XM
[Issue]

Unable to Withdraw

[Requirement]

compensation

[Amount]

¥1,762(CNY)

[Time]

39day1hour

2025-08-31 18:09
Philippines Philippines
2025-08-01 17:48
Cyprus

Reply

Dear customer, XM is committed to maintaining a fair and transparent trading environment for all clients. To this end, we have established clear terms and conditions to protect our trading community from any form of improper trading activities. After a thorough investigation by our relevant department, your trading account has been linked to another suspended account, which violates the company’s terms and conditions. Associating with a suspended account also constitutes a serious breach of XM’s terms and conditions. As a result, in accordance with company policy, all profits or losses generated in your account have been voided. The relevant department has sent a detailed explanation of this action via email under the subject "Important Announcement." If you have any questions or require further clarification regarding your situation, please reply directly to the aforementioned email. Alternatively, you may contact our customer support team via live chat on the XM website and trading platform or by emailing support@xm.com. Best regards, The XM Team

2025-07-24 11:52
Hong Kong China Hong Kong China

Contact Broker

2025-07-24 10:19
Hong Kong China Hong Kong China

Verified

2025-07-23 16:15
Philippines Philippines

Start Mediation

赢了无法出金,客服装傻充愣 不肯解决,直接把我账户里的钱划扣走

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations