FX2064566671
SingaporeOthers
compensation
¥650(CNY)
34 day 3 hour
WikiFX Mediation CenterAutomatic completion after timeout
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At 0:27, I opened a short position of 2.5 lots on gold in my US cent account, then went to sleep. When I woke up at 2:30, I found that 32 short positions of 8 lots each had been densely opened, causing my account to blow up. Even with no money left, it kept trying to open positions. This is really disgusting. I contacted customer service, but they quibbled that I operated it myself. How could I have densely opened positions between 1:04 and 1:10 when I went to sleep right after opening 2.5 lots at 0:27? Then I checked the log at 2:30 and found that only the 2.5-lot opening was recorded locally; the others were not done by me. Please, Forex Tianyan, help me recover my losses.
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