2025-05-26 18:06
China
No trading, no transfers, no withdrawals
[Mediating Parties]
Exness Exness
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥17,814(CNY)

[Time]

31 day 19 hour

2025-06-27 14:09
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

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2025-05-27 16:43
Hong Kong China Hong Kong China

Contact Broker

2025-05-27 13:49
Hong Kong China Hong Kong China

Verified

2025-05-26 18:06
Hong Kong China Hong Kong China

Start Mediation

It has been more than a month, and they still won't allow withdrawal. The account is prohibited from trading, and the principal is still in there.

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