2025-04-11 23:10
Hong Kong China Hong Kong China
The closure of quotes prevented me from adding to my position, affecting my subsequent trading plan and ultimately leading to a forced liquidation.
[Mediating Parties]
Exness Exness
[Issue]

Others

[Requirement]

compensation

[Settlement Amount]

¥482,738(CNY)

[Time]

97 day 13 hour

2025-07-18 12:21
Hong Kong China Hong Kong China

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2025-04-17 10:39
Cyprus

Reply

Regarding your issue, please contact our 24/7 customer service with details, or email your registered account details to support@exness.com (ensure the address is correct). If you’ve already contacted us, kindly reply to the same email or reach out via our official website’s 24/7 live chat. Thank you.

This content involves sensitive information, so it's hidden by WikiFX

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2025-04-14 13:07
Hong Kong China Hong Kong China

Contact Broker

2025-04-14 11:49
Hong Kong China Hong Kong China

Verified

2025-04-11 23:10
Hong Kong China Hong Kong China

Start Mediation

The exchange platform frequently has quote closures, making it impossible to timely add positions to average down costs or lock positions to preserve principal.

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