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2025-03-29 03:29
Finland Finland
Withdrawals are delayed and not arriving, and now the online customer service is unreachable.
[Mediating Parties]
DecodeFX DecodeFX
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥0(CNY)

[Time]

46 day 10 hour

2025-05-14 14:31
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2025-04-14 14:09
Australia

Reply

Based on verification, this client is not a Decode client. Please carefully verify the platform's website address. Fraudulent platforms often use website URLs and logos similar to those of legitimate platforms to deceive investors. Investment carries risks, and trading requires caution. Do not be lured into trading or depositing funds by counterfeit platforms. Please refer to Decode's official website at https://decodefx.com/en/.

2025-03-31 16:09
Hong Kong China Hong Kong China

Contact Broker

2025-03-31 13:56
Hong Kong China Hong Kong China

Verified

2025-03-29 03:29
Finland Finland

Start Mediation

I submitted a withdrawal request, but I haven't received the funds yet.

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DecodeFX
Regulated

DecodeFX

Company name：Decode Global Limited

Score

8.90

5-10 yearsRegulated in AustraliaRegulated in VanuatuMarket Making License (MM)

Score

8.90

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