AlvinL
Taiwan, ChinaUnable to Withdraw
compensation
¥260,073(CNY)
36 day 19 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
XMReply
Reply
Dear customer, thank you for choosing XM and for your continued support! Regarding your complaint about account 6165650, we have promptly conducted a review and communicated with the relevant departments. Unfortunately, we regret to inform you that we cannot change the decision regarding your account issue, and we ask that you refer to the important notification email sent on January 13, 2025. Additionally, we have confirmed that your withdrawal has been successfully approved. Thank you once again for your understanding and support of XM! Best regards.
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AlvinLStart Mediation
Taiwan, ChinaStart Mediation
I am trading on XM and I want to do a gambling strategy and trade on the Non-Farm Payrolls data. I have screen recordings of all transactions and screenshots of all the information. XM said I was a scammer and refused to let me withdraw my money because I made a profit XM closed my account and banned my account from trading
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