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Others
compensation
¥1,436(CNY)
37 day 19 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
XMReply
Reply
Dear Customer, thank you for choosing XM and for your support! Regarding your complaint about account 251086580, we conducted an immediate investigation. After careful verification and communication with the relevant departments, we regret to inform you that we are unable to change the decision regarding your account. Please refer to the important notification email sent on November 26, 2024, for specific details. Once again, thank you for your understanding and support of XM! Best regards.
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Introduced by a friend to XM, my first order was forcibly closed,
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