2024-11-10 23:21
Ireland Ireland
Exness platform arbitrarily placed additional sell orders causing the account to be blown
[Mediating Parties]
Exness Exness
[Issue]

Scam

[Requirement]

compensation

[Settlement Amount]

¥268,217,055(CNY)

[Time]

31 day 18 hour

2024-12-12 18:22
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

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2024-11-11 11:40
Hong Kong China Hong Kong China

Contact Broker

2024-11-11 10:34
Hong Kong China Hong Kong China

Verified

2024-11-10 23:21
Ireland Ireland

Start Mediation

I only placed 1 Sell order of 1 lot overnight but there was a series of suspicious continuous automated Sell orders, because my sell order of 1 lot turned into 4 sell orders of 1 lot causing my account to blow up. I request Exness to explain and compensate my account with 40 million VND as the initial amount. The order history that I did not execute as in the attached image has the following order IDs: 313714180; 313714266; 313714264; 313714273; 313714271; 313714252; 313706248

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