FENDOU3645
2024-11-10 20:13
China
EX platform slippage caused me to get liquidated, after liquidation BTC dropped straight down.
[Mediating Parties]
Exness
[Issue]
Severe Slippage
[Requirement]
compensation
[Settlement Amount]
¥13,410(CNY)
[Time]
32 day 18 hour
WikiFX Mediation CenterAutomatic completion after timeout
2024-12-13 14:22
Hong Kong China
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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WikiFX Overseas Customer ServiceContact Broker
2024-11-11 17:20
Hong Kong China
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WikiFX Mediation CenterVerified
2024-11-11 14:27
Hong Kong China
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FENDOU3645Start Mediation
2024-11-10 20:13
Hong Kong China
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Today, my Bitcoin order, after slippage liquidated me, Bitcoin plummeted straight down. I could have exited with profit, but instead I got liquidated.



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