2026-03-19 21:47
China
Unable to log in to the platform website, unable to add to positions
[Mediating Parties]
Exness Exness
[Issue]

Others

[Requirement]

other

[Settlement Amount]

¥47,442(CNY)

[Time]

77day18hour

2026-06-05 16:40
Hong Kong China Hong Kong China

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2026-03-20 17:11
Hong Kong China Hong Kong China

Contact Broker

2026-03-20 14:58
Hong Kong China Hong Kong China

Verified

2026-03-19 21:47
Hong Kong China Hong Kong China

Start Mediation

This entire afternoon, starting from around 1 PM, I've been trying to log in but couldn't at all. It's been loading all day. And this afternoon, wasn't the gold market very unfavorable? I wanted to deposit funds but couldn't at all. I tried over ten times, and it kept failing to deposit. I have a total of 13 accounts, each with $420, and they all got liquidated. Later, I managed to deposit once, $1,000, making a total of $7,000. My liquidation was caused by your platform's inability to let me deposit and log in to the website. Your platform should compensate me.

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