2025-05-30 13:13
China
Deposit not credited
[Mediating Parties]
XM XM
[Issue]

Scam

[Requirement]

compensation

[Settlement Amount]

¥939(CNY)

[Time]

9 day 5 hour

2025-06-08 18:50
Hong Kong China Hong Kong China
2025-06-04 13:48
Cyprus

Reply

Dear Valued Client, Thank you for choosing XM and for your continued support. Regarding your concern with account #29130183, we have conducted a thorough review and reconfirmed with the relevant department that your deposit was successfully processed on 31 May 2025. Kindly verify this at your earliest convenience. We sincerely appreciate your trust in XM. Best regards.

2025-05-30 15:28
Hong Kong China Hong Kong China

Contact Broker

2025-05-30 13:40
Hong Kong China Hong Kong China

Verified

2025-05-30 13:13
Hong Kong China Hong Kong China

Start Mediation

Deposit of 1000 has not been credited yet. Contacted customer service, but they all give mechanical replies asking to wait for email. It's been over 10 hours and still not processed.

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations